--- title: Dr Dispatch Reviews meta_title: 'Dr Dispatch Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Dr Dispatch works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 15 scale: '5' date_modified: '2026-10-17' parent_category: name: Transportation url: https://www.g2.com/categories/transportation ---

Dr Dispatch Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the excellent customer support of Dr Dispatch, appreciating quick responses to troubleshooting requests. (2 mentions)
Users appreciate the ease of use of Dr Dispatch, simplifying load management and enhancing operational efficiency. (2 mentions)
Users appreciate the efficiency of Dr Dispatch, enabling quick handling of shipments with excellent control and support. (2 mentions)
Users value the increased efficiency and control that Dr Dispatch offers for handling more loads effectively. (1 mentions)
Users value the enhanced control and visibility in delivery management offered by Dr. Dispatch for efficient operations. (1 mentions)
Users experience lagging issues with Dr Dispatch, although improvements are being made to address this problem. (1 mentions)
Users express concern over poor customer support due to limited availability outside business hours. (1 mentions)
Users experience system lag between processes, although improvements are being made to enhance performance. (1 mentions)

Top Pros or Advantages of Dr Dispatch

1. Customer Support
Users value the excellent customer support of Dr Dispatch, appreciating quick responses to troubleshooting requests.
See 2 mentions

See Related User Reviews

CS

Cesar S.

Small-Business (50 or fewer emp.)

5.0/5

"25 Years of Industry Experience Behind Our Choice of Dr. Dispatch"

What do you like about Dr Dispatch?

What I like most about Dr. Dispatch is the ability to handle more loads in less time, with greater control and visibility over each shipment. The impl

Andrey G.
AG

Andrey G.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive, Reliable, and Responsive Software"

What do you like about Dr Dispatch?

I've been using Dr Dispatch since 2007, and I find it easy to interact with, especially now that it has become web-based. The search functionality is

2. Ease of Use
Users appreciate the ease of use of Dr Dispatch, simplifying load management and enhancing operational efficiency.
See 2 mentions

See Related User Reviews

CS

Cesar S.

Small-Business (50 or fewer emp.)

5.0/5

"25 Years of Industry Experience Behind Our Choice of Dr. Dispatch"

What do you like about Dr Dispatch?

What I like most about Dr. Dispatch is the ability to handle more loads in less time, with greater control and visibility over each shipment. The impl

Andrey G.
AG

Andrey G.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive, Reliable, and Responsive Software"

What do you like about Dr Dispatch?

I've been using Dr Dispatch since 2007, and I find it easy to interact with, especially now that it has become web-based. The search functionality is

3. Efficiency
Users appreciate the efficiency of Dr Dispatch, enabling quick handling of shipments with excellent control and support.
See 2 mentions

See Related User Reviews

CS

Cesar S.

Small-Business (50 or fewer emp.)

5.0/5

"25 Years of Industry Experience Behind Our Choice of Dr. Dispatch"

What do you like about Dr Dispatch?

What I like most about Dr. Dispatch is the ability to handle more loads in less time, with greater control and visibility over each shipment. The impl

Andrey G.
AG

Andrey G.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive, Reliable, and Responsive Software"

What do you like about Dr Dispatch?

I've been using Dr Dispatch since 2007, and I find it easy to interact with, especially now that it has become web-based. The search functionality is

4. Business Growth
Users value the increased efficiency and control that Dr Dispatch offers for handling more loads effectively.
See 1 mentions

See Related User Reviews

CS

Cesar S.

Small-Business (50 or fewer emp.)

5.0/5

"25 Years of Industry Experience Behind Our Choice of Dr. Dispatch"

What do you like about Dr Dispatch?

What I like most about Dr. Dispatch is the ability to handle more loads in less time, with greater control and visibility over each shipment. The impl

5. Delivery Management
Users value the enhanced control and visibility in delivery management offered by Dr. Dispatch for efficient operations.
See 1 mentions

See Related User Reviews

CS

Cesar S.

Small-Business (50 or fewer emp.)

5.0/5

"25 Years of Industry Experience Behind Our Choice of Dr. Dispatch"

What do you like about Dr Dispatch?

What I like most about Dr. Dispatch is the ability to handle more loads in less time, with greater control and visibility over each shipment. The impl

Top Cons or Disadvantages of Dr Dispatch

1. Lagging Issues
Users experience lagging issues with Dr Dispatch, although improvements are being made to address this problem.
See 1 mentions

See Related User Reviews

Andrey G.
AG

Andrey G.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive, Reliable, and Responsive Software"

What do you dislike about Dr Dispatch?

I've been dealing with some lag between processes, though it has improved and is actively being reduced.

2. Poor Customer Support
Users express concern over poor customer support due to limited availability outside business hours.
See 1 mentions

See Related User Reviews

CS

Cesar S.

Small-Business (50 or fewer emp.)

5.0/5

"25 Years of Industry Experience Behind Our Choice of Dr. Dispatch"

What do you dislike about Dr Dispatch?

Support is not available 24/7; however, they do respond promptly first thing the next business day.

3. System Lag
Users experience system lag between processes, although improvements are being made to enhance performance.
See 1 mentions

See Related User Reviews

Andrey G.
AG

Andrey G.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive, Reliable, and Responsive Software"

What do you dislike about Dr Dispatch?

I've been dealing with some lag between processes, though it has improved and is actively being reduced.

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Dr Dispatch Reviews (15)

Reviews

Dr Dispatch Reviews (15)

4.5
15 reviews
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Dc B.
DB
Dc B.
Sole Proprietor
Small-Business (50 or fewer emp.)
"30+ Years with Dr Dispatch—Consistently Evolving and Improving"
5/5
What do you like best about Dr Dispatch?

I’ve relied on Dr Dispatch for more than 30 years to support both my brokerage operations and my 16 years in trucking. Over that entire time, the platform has continued to evolve, consistently rolling out improvements that make a real, meaningful difference. Review collected by and hosted on G2.com.

What do you dislike about Dr Dispatch?

Limited truck tracking and Motive integration. Review collected by and hosted on G2.com.

RM
Rusty M.
owner operator
Small-Business (50 or fewer emp.)
"One-Page View and Brokerage Board Make Navigation Effortless"
4.5/5
What do you like best about Dr Dispatch?

One page shows everything, and I can get to everything from there. The Brokerage board makes it really easy to navigate, and it’s way better than other TMS’s I’ve used. Review collected by and hosted on G2.com.

What do you dislike about Dr Dispatch?

The search could be better. I’d like a more universal, overall search where, as I type, relevant options drop down. Review collected by and hosted on G2.com.

CS
Cesar S.
Business Development Director
Small-Business (50 or fewer emp.)
"25 Years of Industry Experience Behind Our Choice of Dr. Dispatch"
5/5
What do you like best about Dr Dispatch?

What I like most about Dr. Dispatch is the ability to handle more loads in less time, with greater control and visibility over each shipment. The implementation process is simple, and the support and customer service are excellent. It is a tool that fits our budget while still providing everything we need to operate efficiently and grow. Review collected by and hosted on G2.com.

What do you dislike about Dr Dispatch?

Support is not available 24/7; however, they do respond promptly first thing the next business day. Review collected by and hosted on G2.com.

Andrey G.
AG
Andrey G.
Small-Business (50 or fewer emp.)
"Intuitive, Reliable, and Responsive Software"
5/5
What do you like best about Dr Dispatch?

I've been using Dr Dispatch since 2007, and I find it easy to interact with, especially now that it has become web-based. The search functionality is simple. The team is very responsive, always addressing any troubleshooting requests quickly. It allows us to easily split loads for LTL, build trips with multiple legs into a straightforward manifest, and manage different stages of the load cycle like load created, dispatched, closed, and so on. The software is intuitive and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Dr Dispatch?

I've been dealing with some lag between processes, though it has improved and is actively being reduced. Review collected by and hosted on G2.com.

Andrew G.
AG
Andrew G.
team lead
Mid-Market (51-1000 emp.)
"Great service"
5/5
What do you like best about Dr Dispatch?

The reliability and efficiency of the service. Outstanding in every way. Review collected by and hosted on G2.com.

What do you dislike about Dr Dispatch?

Nothing comes to mind as to negative attributes. As stated above pleased with the service. Cant think of how the product could be better improved. Review collected by and hosted on G2.com.

AH
Anne H.
Small-Business (50 or fewer emp.)
"Great Product! Great Service!"
5/5
What do you like best about Dr Dispatch?

Very easy to use. Easy to learn and figure out. They offer several videos if you do have a question on something. I love that it integrates right with my QuickBooks as well as other programs like PC miler and load boards. It saves a lot of time in multiple areas of our company. The support and service we have always received whether we just had a question or a problem has always been fast and helpful. Review collected by and hosted on G2.com.

What do you dislike about Dr Dispatch?

I would like to be able to search in the equipment fields a little more. Right now you can only search by unit number but it would be helpful to be able to search a vin or plate number also. Review collected by and hosted on G2.com.

Sam C.
SC
Sam C.
Transport Source Manager
Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Awesome Product and support"
5/5
What do you like best about Dr Dispatch?

This TMS is very easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about Dr Dispatch?

There is nothing to Dislike about this product. It has everything you will ever need and they even accept suggestions to improve their product and use them. Review collected by and hosted on G2.com.

Verified User in Defense & Space
UD
Verified User in Defense & Space
Small-Business (50 or fewer emp.)
"Best Value TMS"
4.5/5
What do you like best about Dr Dispatch?

I have used DD for about eight years before I ventured out to start my own Brokerage. About a 2 months ago I looked at many TMS (Transportation Management Software) platforms and found that DD was the best value for me. Some of my needs were - must be able to use online quick books - must be able to grow with the business - must have capable support team - must have online help and videos - must have document scanning and storage support - MUST have a rate confirmation I can manipulate - check, check, check... there were some better detailed products out there but they had a high learning curve and are very pricey plus those systems try to do too much and ultimately burden the end user. Also there were cheaper products out there but those were lacking at least one or more aforementioned criteria. I love the product and Appreciate the team at Doctor Dispatch. The only way I would drop them is if I built a TMS system myself. Review collected by and hosted on G2.com.

What do you dislike about Dr Dispatch?

Product is not as portable as I would like it to be. They have options but not strait out of the box - I guess that is the nature of all databases. Review collected by and hosted on G2.com.

Sasa P.
SP
Sasa P.
Owner
Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Loyal Customer since 2009"
5/5
What do you like best about Dr Dispatch?

Ease of use and quick and knowledgeable support. Software continues to upgrade and improve from update to update. Review collected by and hosted on G2.com.

What do you dislike about Dr Dispatch?

Whatever little details we suggested they correct they usually did on next update. Review collected by and hosted on G2.com.

TH
Tom H.
Owner/operations manager
Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"User since 2001 - Very user friendly"
5/5
What do you like best about Dr Dispatch?

I'm not real computer savvy. I've tried the big packages like McLeod and Prophesy, and prefer DrDispatch. I picked up and started using it with little training. You won't have to get a degree to use it. It handles multi stops without changing to a bunch of different screens. Entering loads are simple. All the info is on one screen. Review collected by and hosted on G2.com.

What do you dislike about Dr Dispatch?

We run our entire business on it, with no issues. Review collected by and hosted on G2.com.
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