DoneOnce Reviews & Product Details

DoneOnce is route and client software for service businesses whose week repeats: pool care, lawn care, cleaning, pest control and any crew that visits the same clients every week, every two weeks or every month. Most field service tools are built around one-off jobs. DoneOnce is built around the recurring client. You keep every client, property and standing service in one book, and each zone decides its service day, so a new client lands on the right route automatically. Every tech gets a route for the day, the office sees the whole week, and moving a day (for rain, a holiday or a sick tech) shifts the affected stops and tells the customers. On the road, the crew clocks in, follows today's route in order, and marks each visit done, partial or skipped. Photos and notes attach to the visit, and the customer receives a visit report by email. Customers can see when their tech is on the way. Selling and getting paid are in the same place. Send estimates your customers approve online, turn an approved estimate into a recurring service, and collect by card or bank debit with autopay. The payments centre shows what is owed, what is paid and what is late, handles refunds, disputes and tips, and exports a CSV for your accountant. Card payments go straight to your own Stripe account: DoneOnce takes no commission on your payments. DoneOnce works in English and Spanish, for the office and for your customers. Optional extras include an AI phone receptionist that answers after hours and saves each request for the office, a customer portal, CSV import from your old tool or spreadsheet, and an assistant you can run the business with from Claude. Pricing is simple and public: $69 per month for up to 3 people, +$15 per person from the 4th, +$10 per person from the 11th. Every feature is included at every size, and your price is locked for 12 months from your first payment. Website: https://doneonce.app