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DocuSign Identify

By Docusign

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DocuSign Identify Reviews & Product Details

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DocuSign Identify Reviews (14)

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Reviews

DocuSign Identify Reviews (14)

View 1 Video Reviews
4.6
14 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and speed of DocuSign, highlighting its ability to facilitate secure, legally binding signatures from any device without the need for printing or mailing. The intuitive interface and straightforward document preparation process significantly enhance workflow efficiency. However, some users note challenges with collaborative drafting when documents require extensive edits.
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SB
Executive
Mid-Market (51-1000 emp.)
"Fast, Anywhere Signatures in Minutes with DocuSign"
What do you like best about DocuSign Identify?

In docusign i can just send the document for signature in online, wherever the person is i can just send it through docusign i get the signature within a minute Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

Docusign is an paid tool so not all can use it for free Review collected by and hosted on G2.com.

Lyneta G.
LG
Insurance Broker
Enterprise (> 1000 emp.)
"Reliable Identity Verification for Signing Official Documents"
What do you like best about DocuSign Identify?

It enables proper confirmation of identity when signing official documents, which helps reduce identity fraud. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

The app has a low tolerance for image quality, which can be frustrating. Even minor glare or slight blurriness can affect acceptance, requiring the customer to retake the photo multiple times. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Mid-Market (51-1000 emp.)
"DocuSign is a widely recognized and generally effective platform for electronic signatures"
What do you like best about DocuSign Identify?

DocuSign is a widely recognized and generally effective platform for electronic signatures, and for many businesses, it solves the critical need for secure and legally binding digital document signing.

On the positive side, its user-friendliness for the signer is a major strength. Sending a document for signature is often straightforward, and the process for recipients to sign is intuitive, which helps reduce friction and speed up workflows. The platform's reliability and legal compliance are also significant advantages, providing peace of mind when dealing with important contracts and agreements. Its widespread adoption means that many people are already familiar with it, which simplifies the signing process for both parties.

However, DocuSign isn't without its caveats. For one, the pricing can become quite substantial as your usage grows or if you require more advanced features like advanced branding, complex workflows, or specific integrations. For smaller businesses or those with limited needs, it might feel a bit expensive compared to some alternatives.

While the core signing process is smooth, the administrative interface can sometimes feel a bit clunky or less intuitive for managing templates, users, and more complex workflows. Setting up intricate routing or conditional fields can require a bit of a learning curve. Additionally, while it offers many integrations, connecting with less common or highly customized systems might still present challenges, requiring workarounds or additional development. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

Overall, DocuSign is a solid and dependable choice for electronic signatures, especially if you prioritize legal compliance and ease of use for external signers. Just be prepared to manage the costs and potentially navigate some complexity in the administrative backend if your needs extend beyond basic signing. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"Easy Document Signing Made Simple"
What do you like best about DocuSign Identify?

I like the ease of signing the documents Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

Putting the templates together is a little harder to do than I feel it should be. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Small-Business (50 or fewer emp.)
"Secure, Legally Binding E-Signatures Anywhere—Fast and Paperless"
What do you like best about DocuSign Identify?

It makes us sign documents legally and securely without printing, scanning, or mailing. Eliminating the delays of physical signatures. We can sign and send documents from anywhere, on any device. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

If a document requires lots of back-and-forth edits, it doesn’t handle collaborative drafting well. Review collected by and hosted on G2.com.

MD
Director of Admissions
Small-Business (50 or fewer emp.)
"Great way to get all the personal documents signed and secured"
What do you like best about DocuSign Identify?

I love the remoteness of it. It is very simple to use and create templetes. I also love the interface. There are many knock-offs but nothing looks as clean as docusign itself. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

Honestly, there is very little to dislike. I think there are a few quirks on building templets that if you don't know would have them be annoying when people are filling in boxes and having to sign. Review collected by and hosted on G2.com.

Anderson  P.
AP
Ggerente Sênior
Mid-Market (51-1000 emp.)
"Signature documents anywhere, from any device."
What do you like best about DocuSign Identify?

The reduction of costs, speed, and convenience of DocuSign has already had a significant and positive impact on our business. Documents are encrypted and kept available for future audits. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

Difficulty in creating a form/template in DocuSign that tracks my clients' responses.

For reporting purposes, there should be a view of the responses received and a view of the responses that were not received. Review collected by and hosted on G2.com.

Sasha T.
ST
Company Owner
Small-Business (50 or fewer emp.)
"DocuSign best online e-signature!?"
What do you like best about DocuSign Identify?

DocuSign has the most features when it comes to creating an automated way to sign e-documents. We use it not just for contact but also for other documents like compliance where we need to get approval from the user as soon as possible. DocuSign is great at that. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

I would like to see more availability to customize the templates also DocuSign can get a bit expensive if you use it to the extent that we are, especially with multiple users and departments. Review collected by and hosted on G2.com.

Jordan L.
JL
Director, Professional Services
Mid-Market (51-1000 emp.)
"Great E-signature tool"
What do you like best about DocuSign Identify?

I like the quickness of creating an envelope, uploading a file, dragging and dropping signature, and making the workflow order of signature, copies, etc. to complete the whole document. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

Not a whole lot. Where I use it for signature, I would say there is a ton of "fluff" and "extra" on the pages for starting a new signature workflow, so it can look overwhelming for something simple I use it for. Review collected by and hosted on G2.com.

Beth H.
BH
Partner / Owner
Small-Business (50 or fewer emp.)
"Docus-sign the easy way to get documents signed"
What do you like best about DocuSign Identify?

It is extremely easy to upload and prep documents for signing. It is also integrated right in with out workspace. Review collected by and hosted on G2.com.

What do you dislike about DocuSign Identify?

So far I honestly haven't found anything to dislike about using Docusign. Review collected by and hosted on G2.com.

Pricing

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