What do you like best about DocuSign Identify?
DocuSign is a widely recognized and generally effective platform for electronic signatures, and for many businesses, it solves the critical need for secure and legally binding digital document signing.
On the positive side, its user-friendliness for the signer is a major strength. Sending a document for signature is often straightforward, and the process for recipients to sign is intuitive, which helps reduce friction and speed up workflows. The platform's reliability and legal compliance are also significant advantages, providing peace of mind when dealing with important contracts and agreements. Its widespread adoption means that many people are already familiar with it, which simplifies the signing process for both parties.
However, DocuSign isn't without its caveats. For one, the pricing can become quite substantial as your usage grows or if you require more advanced features like advanced branding, complex workflows, or specific integrations. For smaller businesses or those with limited needs, it might feel a bit expensive compared to some alternatives.
While the core signing process is smooth, the administrative interface can sometimes feel a bit clunky or less intuitive for managing templates, users, and more complex workflows. Setting up intricate routing or conditional fields can require a bit of a learning curve. Additionally, while it offers many integrations, connecting with less common or highly customized systems might still present challenges, requiring workarounds or additional development. Review collected by and hosted on G2.com.