I have been using DocketTrak for almost two years now and it has fully served my needs. I prefer working in a cloud-based application that I can log into anytime, from any PC, and that automatically receives frequent updates and improvements. In addition, new and small firms will appreciate that DocketTrak is available for a low monthly payment without any hefty upfront expense. I particularly appreciate the daily docket reports that I receive by email, first thing in the morning, and the ability to update docket records by direct import from the USPTO. While I have found DocketTrak to be quite intuitive to use, excellent support is only a phone call or email away. I always receive a response to questions same-day, and often within the hour.
Frankly, I do not have any complaints with DocketTrak. I am generally quick to call with problems or questions, but I have none at this time. It's nice to have a software solution that simply does what you need it do without taking any time away from work.
DocketTrak solves the need for an inexpensive, but powerful, application for intellectual property docketing.