Discourse Features

Provides tools for content distribution across multiple social networks. This feature was mentioned in 29 Discourse reviews.

As reported in 29 Discourse reviews. Uploads contacts directly into the company database and assists with managing contacts.

Seamlessly integrates email with company databases (mail merge).

Provides tools for content distribution across multiple social networks.

Solutions that help drive conversation, such as live chat, topic generation, and idea boards.

Tools that help enhance community portals, such as reminders, engagement tools, and analytics.

Helps engage users with gamification such as point systems, rewards, engagement meters, etc.

Allows for unique, brand-specific survey creation and management.

Helps create more intelligent surveys based on users actions and answers.

Allows for creation of surveys in different languages and advanced survey translation.

As reported in 30 Discourse reviews. Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.

Based on 32 Discourse reviews. Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.

As reported in 29 Discourse reviews. Provides functionality to dowload reports in multiple formats.

Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs.

Solutions that help drive conversation, such as live chat, topic generation, and idea boards. This feature was mentioned in 29 Discourse reviews.

Helps create efficientcy by delegating data viewing access and report generation to specific users. 33 reviewers of Discourse have provided feedback on this feature.

Helps create efficientcy by delegating data viewing access and report generation to specific users.

Allows users to sign in using a single sign-on (SSO) login in.

Allows users to log in using account information for a socia media account.

Has a built-in reputation system that indicates a given user's previous post history and the validity of their previous posts.

Allows users to subscibe to specific topic areas.

Allows users to bookmark specific questions or answers for reference.

Records a user's viewing and posting history.

Allows posts to be tagged by subject area, team, etc.

Provides a more complex commenting system that allow users to comment on both questions and answers.

Offers notifications when new posts have been made in a tag a user is subscribed to or when someone has answered their question.

Allows users to up- or downvote questions and answers.

Integrates with other popular software in a business's stack.

Integrates with other knowledge repositories in the business to help users find answers to their questions

Gives users advanced formatting options when posting questions and answers, such as a content editor, media uploads, mentions, and embeddable third-party content

Tracks key metrics related to content and members

Allows users to leave feedback within a wiki page or knowledge article.

Allows users to see version history and return to previous versions of wiki pages.

Displays knowledge articles to be arranged in a decision tree.

Detects any creation of already existing knowledge pages and alerts user

Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio

Provides data on wiki page and knowledge article use.

Allows administrators to provide permissions and gate pieces of content based on role.

Offers additional tools that facilitate knowledge sharing and collaboration.

Notifies users when changes occur.

Offers AI-based search capabilities

Allows knowledge pages to be organized into sections and subsections as needed

Integrated with other tools to faciliate the sharing of information

Integrates with other knowledge repositories in the business

Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.

Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs.

Provides functionality to dowload reports in multiple formats.

Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting