# Discourse vs Higher Logic Vanilla Comparison

---
## Frequently Asked Questions

### What is the difference between Higher Logic Vanilla vs Discourse?

Higher Logic Vanilla stands out for its higher Quality of Support score, while Discourse leads in Ease of Setup and Ease of Admin according to G2 reviewers.

| [Higher Logic Vanilla](https://www.g2.com/products/higher-logic-vanilla/reviews) | [Discourse](https://www.g2.com/products/discourse/reviews) |
| --- | --- |
| 4.3/5 (99 reviews) | 4.0/5 (68 reviews) |
| Mid-Market | Small-Business |
| 8.1 | 8.7 |
| 9.1 | 8.5 |
| Customer Support | Customizability |



### How do the pricing models of Higher Logic Vanilla and Discourse compare?

Discourse is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure.

- **Higher Logic Vanilla:** In recent reviews, several buyers mention that the cost is a significant consideration, with one reviewer stating "the largest pill to swallow is cost, but you really do get what you pay for."
- **Discourse:** Reviewers highlight Discourse as a strong value, especially for small and mid-sized businesses, with one noting "the pricing is great which makes this a viable option for SMD level businesses."



### What are the best alternatives to Higher Logic Vanilla and Discourse?

The top 3 alternatives to Higher Logic Vanilla and Discourse are Bettermode, Influitive, and Gainsight Customer Communities.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Higher Logic Vanilla](https://www.g2.com/products/higher-logic-vanilla/reviews) | 4.3/5 (99 reviews) | Mid-Market | Cost is a significant consideration | Customer Support |
| [Discourse](https://www.g2.com/products/discourse/reviews) | 4.0/5 (68 reviews) | Small-Business | Strong value for small and mid-sized businesses | Customizability |
| [Bettermode](https://www.g2.com/products/bettermode/reviews) | 4.7/5 (117 reviews) | Small-Business | — | — |
| [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) | 4.4/5 (396 reviews) | Mid-Market | — | — |
| [Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews) | 4.4/5 (274 reviews) | Mid-Market | — | — |



### Which Online Community Management features should I prioritize when comparing Higher Logic Vanilla and Discourse?

Buyers should prioritize Ease of Setup, Quality of Support, Customization, Analytics, and Integrations when comparing Higher Logic Vanilla and Discourse.

- **Ease of Setup:** Higher Logic Vanilla scores 8.1; Discourse scores 8.7.
- **Quality of Support:** Higher Logic Vanilla scores 9.1; Discourse scores 8.5.
- **Customization:** Customization is cited as a strength for both, with Discourse noted for its open-source flexibility and Higher Logic Vanilla for its extensive options, though both have reviewer-noted limitations.
- **Analytics:** Analytics is the most frequently mentioned feature across both products, with reviewers on both sides noting room for improvement.
- **Integrations:** Higher Logic Vanilla is cited for integrations with ChurnZero and Zapier; Discourse reviewers mention CRM and support software integrations.



### What are the pros and cons of Higher Logic Vanilla vs Discourse?

Higher Logic Vanilla's headline strength is Customer Support, while Discourse is most praised for its Customizability.

- **Higher Logic Vanilla strengths:** Customer Support (2 all-time mentions), Ease of Use (2), Easy Setup (2), Attendee Engagement (2), Intuitive experience (2), Helpful support (2), Automation and Customization (1 each), Easy Integrations (1).
- **Higher Logic Vanilla trade-offs:** Limited Customization (2), Bugs (1), Inadequate Analytics (1), Email Communication Issues (1), Missing Features (1), Poor Navigation (1).
- **Discourse strengths:** Features (3), Ease of Use (2), Knowledge Sharing (2), User Interaction (2), Customizability and Customization (1 each), Helpful and Intuitive (1 each), Navigation Ease (1).
- **Discourse trade-offs:** Content Management (1), Data Loss (1), Irrelevant Content (1), Limited Customization (1), Notification Issues (1), Poor Interface Design (1), Poor Navigation (1), Poor Notifications (1).



### Is Higher Logic Vanilla or Discourse better for small businesses?

Discourse is the better fit for small businesses, as its largest reviewer segment is Small-Business and reviewers highlight its value for this segment.

- **Higher Logic Vanilla:** Largest segment is Mid-Market; reviewers note its flexibility and support but do not emphasize small-business fit.
- **Discourse:** Largest segment is Small-Business; reviewers consistently highlight its strong value and suitability for small and mid-sized businesses.



### Which Online Community Management platform has better integrations?

Higher Logic Vanilla is favored for integrations, with reviewers specifically citing integrations with ChurnZero and Zapier.

- **Higher Logic Vanilla:** Integrates with ChurnZero and Zapier, each cited in recent reviews.
- **Discourse:** Reviewers mention CRM and support software integrations, with qualitative mentions of integration capabilities.



### How do Higher Logic Vanilla and Discourse compare on customer support?

Higher Logic Vanilla leads in Quality of Support with a 0.6-point advantage over Discourse (9.1 vs 8.5).

- **Higher Logic Vanilla:** Reviewers consistently praise its customer support, describing it as helpful, responsive, and proactive, with multiple all-time mentions for Customer Support and Helpful support.
- **Discourse:** Reviewers note positive support experiences, especially for complex projects, but also mention occasional issues with notifications and interface design.



### Which is easier to implement, Higher Logic Vanilla or Discourse?

Discourse is rated higher for Ease of Setup, with a 0.6-point advantage over Higher Logic Vanilla (8.7 vs 8.1).

- **Higher Logic Vanilla:** Reviewers describe setup as straightforward and supported, with scores ranging from 2.0 to 7.0 and frequent mentions of easy onboarding and helpful implementation teams.
- **Discourse:** Reviewers highlight its user-friendly setup, with scores up to 7.0 and comments on straightforward installation, especially for those with technical resources.



### Which product has better Analytics?

Both Higher Logic Vanilla and Discourse receive frequent reviewer attention for Analytics, but reviewers note room for improvement in both products.

- **Higher Logic Vanilla:** Analytics is a recurring theme in reviews, with several reviewers noting that the analytics section could be more user-friendly and easier to navigate.
- **Discourse:** Analytics is also frequently mentioned, with reviewers describing it as robust but sometimes overwhelming or lacking in-depth features.



| | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 68 | 99 | 

---
## Top Pros & Cons

### Discourse

Pros:
- Features (3 reviews)
- Ease of Use (2 reviews)

Cons:
- Content Management (1 reviews)
- Data Loss (1 reviews)

### Higher Logic Vanilla

Pros:
- Attendee Engagement (2 reviews)
- Customer Support (2 reviews)

Cons:
- Bugs (1 reviews)
- Email Communication Issues (1 reviews)

---
## Ratings Comparison
| Rating | Discourse | Higher Logic Vanilla | 
|---|---|---|
  | **Meets Requirements** | 8.6 (50 reviews) | 8.3 (84 reviews) | 
  | **Ease of Use** | 8.5 (49 reviews) | 8.5 (85 reviews) | 
  | **Ease of Setup** | 8.7 (15 reviews) | 8.1 (73 reviews) | 
  | **Ease of Admin** | 9.2 (12 reviews) | 8.5 (75 reviews) | 
  | **Quality of Support** | 8.5 (41 reviews) | 9.1 (82 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (11 reviews) | 8.8 (74 reviews) | 
  | **Product Direction (% positive)** | 7.7 (50 reviews) | 8.3 (83 reviews) | 

---
## Pricing

### Discourse

#### Entry-Level Pricing

Plan: Pro

Price: $100.00 Per Month

Key Features:
- See discourse.org for details

[Browse all 3 editions](https://www.g2.com/products/discourse/pricing)

#### Free Trial

Yes

### Higher Logic Vanilla

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Q&A Platforms

| Product | Score | Reviews |
|---|---|---|
| **Discourse** | N/A | N/A |
| **Higher Logic Vanilla** | N/A | N/A |

#### Account Options

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Single Sign-On (SSO)** | Not enough data | Not enough data | 
| **Social Login** | Not enough data | Not enough data | 
| **Reputation System** | Not enough data | Not enough data | 
| **Topic Subscription** | Not enough data | Not enough data | 
| **Bookmarking** | Not enough data | Not enough data | 
| **History** | Not enough data | Not enough data | 

#### Q&A Tools

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Tags** | Not enough data | Not enough data | 
| **Commenting System** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Voting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 
| **Embedding** | Feature Not Available | Not enough data | 
| **Formatting** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Discourse** | N/A | N/A |
| **Higher Logic Vanilla** | N/A | N/A |

#### Knowledge Pages

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Templates** | Feature Not Available | Not enough data | 
| **In-Content Feedback** | Not enough data | Not enough data | 
| **Versioning and Version History** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | 
| **WYSIWYG Editor** | Not enough data | Not enough data | 
| **Rich Text Editor** | Not enough data | Not enough data | 
| **Drag & Drop Editor** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Pre-built Templates** | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Page Analytics** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | 
| **Browser Extension** | Feature Not Available | Not enough data | 
| **Organization** | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Web Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Mobile Interface** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Online Forums** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Wiki** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Discourse** | N/A | N/A |
| **Higher Logic Vanilla** | 8.6/10 | 6 |

#### Generative AI

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Self-Service Experience

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | 
| **Community Forums** | Not enough data | 9.0 (5 reviews) | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | 8.0 (5 reviews) | 

#### Self-Service Platform

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Branding** | Not enough data | 9.3 (5 reviews) | 
| **Automation** | Not enough data | 9.0 (5 reviews) | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 7.7 (5 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Community Management

| Product | Score | Reviews |
|---|---|---|
| **Discourse** | 8.3/10 | 45 |
| **Higher Logic Vanilla** | 6.6/10 | 48 |

#### Community Building

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Member Profiles** | 8.4 (29 reviews) | 6.9 (14 reviews) | 
| **Real-Time Notifications** | Not enough data | 4.3 (5 reviews) | 
| **Member Discovery** | Not enough data | Not enough data | 
| **Member Referrals** | Not enough data | Not enough data | 
| **Community Spaces** | Not enough data | Not enough data | 
| **Paid Memberships** | Not enough data | Not enough data | 
| **Multimedia Sharing** | Not enough data | Not enough data | 
| **Courses** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Community Improvement

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Gamification** | Not enough data | 8.0 (5 reviews) | 
| **Polls & Questions** | Not enough data | 4.3 (5 reviews) | 
| **Automation Rules** | Not enough data | Not enough data | 

#### Customer Analytics

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Community Insights** | 8.2 (30 reviews) | 6.8 (35 reviews) | 
| **Community Engagement Analytics** | 8.8 (32 reviews) | 7.6 (36 reviews) | 
| **Downloadable Reports** | 8.0 (29 reviews) | 7.0 (11 reviews) | 
| **ROI Tracking** | Not enough data | 6.2 (13 reviews) | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

#### Community Management

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Community Feeds & Discussions** | 8.2 (29 reviews) | 8.1 (31 reviews) | 
| **Live Streaming** | Not enough data | Not enough data | 
| **Chat & Messaging** | Not enough data | Not enough data | 
| **Events Management** | Not enough data | Not enough data | 
| **Admin Roles & Permissions** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Group Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 

#### Agentic AI - Online Community Management

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Ideation** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Moderation** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Member Directory** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Discourse** | N/A | N/A |
| **Higher Logic Vanilla** | N/A | N/A |

#### Knowledge Base

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Collaboration Tools** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Community Management Software](https://www.g2.com/categories/online-community-management)

**Unique to Discourse (2):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms)

**Unique to Higher Logic Vanilla (1):** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


---
## Reviewer Demographics

### By Company Size

| Segment | Discourse | Higher Logic Vanilla | 
|---|---|---|
| **Small-Business** | 43.1% | 38.3% | 
| **Mid-Market** | 36.9% | 52.1% | 
| **Enterprise** | 20.0% | 9.6% | 

### By Industry

#### Discourse

- **Computer Software:** 10.8%
- **Information Technology and Services:** 9.2%
- **Entertainment:** 7.7%
- **Hospital & Health Care:** 6.2%
- **Non-Profit Organization Management:** 4.6%
- **Accounting:** 3.1%
- **Apparel & Fashion:** 3.1%
- **Business Supplies and Equipment:** 3.1%
- **Design:** 3.1%
- **Education Management:** 3.1%
- **Other:** 46.2%

#### Higher Logic Vanilla

- **Computer Software:** 24.0%
- **Computer Games:** 12.5%
- **Information Technology and Services:** 11.5%
- **Internet:** 10.4%
- **Financial Services:** 3.1%
- **Information Services:** 3.1%
- **Marketing and Advertising:** 3.1%
- **Health, Wellness and Fitness:** 2.1%
- **Higher Education:** 2.1%
- **Consumer Electronics:** 2.1%
- **Other:** 26.0%

---
## Alternatives

### Alternatives to Discourse

- [Bettermode](https://www.g2.com/products/bettermode/reviews) — 4.7/5 stars (117 reviews)
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### Alternatives to Higher Logic Vanilla

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- [Circle](https://www.g2.com/products/circle-so-circle/reviews) — 4.5/5 stars (539 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3776 reviews)

---
## Top Discussions

### Discourse

- Title: [How do I set up a forum discourse?](https://www.g2.com/discussions/how-do-i-set-up-a-forum-discourse) — 1 comment
  > **Top comment:** "Setting up a Discourse forum can be a complex process with many different options and configurations depending on your specific needs. Luckily, there are..."
- Title: [How much does Discourse cost?](https://www.g2.com/discussions/how-much-does-discourse-cost) — 1 comment
  > **Top comment:** "Discourse offers a range of pricing options to fit the needs of different organizations and communities. For small communities, there is a free plan with..."
- Title: [What is a discourse server?](https://www.g2.com/discussions/what-is-a-discourse-server) — 1 comment
  > **Top comment:** "A Discourse server is a type of web server that is used to host and manage online communities and discussions. Discourse is an open-source software platform..."
- Title: [What is discourse app?](https://www.g2.com/discussions/what-is-discourse-app) — 1 comment
  > **Top comment:** "Discourse app is a mobile application for iOS and Android that enables users to access and interact with online communities and forums powered by the..."

### Higher Logic Vanilla

- Title: [Can Vanilla be integrated with the rest of my website so I do not need a separate login for the forums?](https://www.g2.com/discussions/can-vanilla-be-integrated-with-the-rest-of-my-website-so-i-do-not-need-a-separate-login-for-the-forums-08788a1c-e0ee-485a-9d0e-bb1aef5fa28b) — 1 comment, 2 upvotes
  > **Top comment:** "Yes you can. Vanilla supports SSO. "
- Title: [Can I run a Vanilla forum in an embedded frame?](https://www.g2.com/discussions/can-i-run-a-vanilla-forum-in-an-embedded-frame-c9684c8b-9886-47d4-ab67-5e16849addd7) — 1 comment, 1 upvote
  > **Top comment:** "You can but it's not ideal if you are looking to reap the benefits of SEO. However, that is doable. Just not recommended."
- Title: [How much can I customize a Vanilla Forum?](https://www.g2.com/discussions/customization) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Vanilla has a modular plugin structure, so most features can be flipped on or off depending on your needs. Theming can also be extensively customized using..."
- Title: [Are Vanilla Forums mobile friendly?](https://www.g2.com/discussions/mobile-use) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Vanilla Forums are mobile friendly, so they do not need an external mobile app."
- Title: [Does Vanilla allow me to make my forum private?](https://www.g2.com/discussions/forum-privatization) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "You can make your forum completely private. Access permissions are granular so also any individual category can be made private."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/discourse-vs-higher-logic-vanilla)