---
title: Digiturnos Reviews
meta_title: 'Digiturnos Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Digiturnos works for a business like yours.
date_modified: '2026-09-11'
parent_category:
  name: Office Management Software
  url: https://www.g2.com/categories/office-management-software
---


# Digiturnos Reviews
**Vendor:** Digiturnos  
**Category:** [Queue Management Software](https://www.g2.com/categories/queue-management)
## About Digiturnos
Digiturnos is cloud-based queue management software that digitizes customer service operations. The platform replaces physical queues with a digital system managing the customer journey from ticket request to service completion. The core system includes eight essential tools like turn management, kiosks, display screens, reporting, ticket search, and admin controls. Premium features, such as customer databases, satisfaction surveys, dynamic messaging, and thermal printer integration, can be activated per location as needed. The software uses prepaid SMS and WhatsApp messaging. The enterprise API supports custom integrations, while the modular design allows configuration of service points, priority systems, and user roles. Setup requires no credit card, with systems operational within hours.






- [View Digiturnos pricing details and edition comparison](https://www.g2.com/products/digiturnos/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-12+00%3A03%3A29+-0500&secure%5Bsession_id%5D=8dcc084e-1dd1-4e2d-bdc3-104ceebf2ba6&secure%5Btoken%5D=133caaf0b8ceeb5b85f48a95effda509106a9e8d31a39abacef7ff0792232bc6&format=llm_user)

## Digiturnos Features
**Customer Support**
- SMS Updates
- VIP Settings
- Multilanguage Support

**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Reporting and Analytics**
- Customer Information
- Predictive Analytics
- Clerk Performance Reports
- Location-based Peformance Reports

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions
- Customizable Branding
- Knowledge Management
- Workflow Management
- Email Management
- Feedback Management
- Survey/Poll Management
- Negative Feedback Management

**Hardware**
- Proprietary Hardware
- Hardware Agnostic
- Digital Signage

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI **
- AI Text-to-Speech
- AI Text-to-Video
- AI Text-to-3D

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Multi-Language

**Additional Functionality**
- Real-Time Reporting
- Drag & Drop
- Surveys & Feedback
- Dashboard
- NPS Survey Structure
- Customizable Forms
- Visual Analytics
- Data Visualization
- Customer Segmentation
- Tagging
- Customer Journey Mapping
- Text Analysis
- Customizable Reports
- Real-Time Notifications
- Alerts/Notifications
- Access Controls/Permissions
- CRM
- Multi-Channel Data Collection
- Multi-Channel Communication
- Customizable Fields
- Real-Time Analytics
- Predictive Analytics
- Collaboration Tools
- Sentiment Analysis
- Trend Analysis
- API
- AI Copilot
- Engagement Tracking
- Customizable Templates
- Reporting/Analytics

## Top Digiturnos Alternatives
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