Digitail Reviews & Product Details

Digitail is the leading AI-native, all-in-one platform built to power every part of your veterinary clinic, from scheduling and exams to billing, inventory, and client communication. Trusted by over 10,000 veterinary professionals worldwide, Digitail helps teams work smarter, see up to 2× more patients per day, and finally get home on time. With 15+ built-in AI workflows, 30+ integrations, and a connected Pet Parent App, Digitail unifies your medical records, payments, and communications in one seamless cloud platform. Features like AI SOAP dictation, smart charge capture, automated follow-ups, and real-time inventory tracking eliminate manual work and missed revenue, so your team can focus on care, not clicks. Enjoy migration, white-glove onboarding, and dedicated support from real vet professionals who understand your day-to-day. See Digitail in action by booking a free, personalized demo today!

Seller

Digitail

Discussions

Digitail Community

Languages Supported

English

Overview by

Ruxandra Pui (Product Manager & Co-Founder @Digitail)

Pricing

Pricing provided by Digitail.

Digitail

$289.00

per_user Per Month

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User Insights

Average based on 5 real user reviews.

Typical contract price

$0k - $0k

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Digitail Integrations

(14)

Integration information sourced from real user reviews.

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G2 reviews are authentic and verified.

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AV

Verified User in Veterinary

Small-Business (50 or fewer emp.)

11/4/2026

"Great Flowboard Visibility, But Invoicing and Service Codes Need Work"

3.5/5

What do you like best about Digitail?

The flowboard is great! See everything coming in that day and where they are in the hospital. Review collected by and hosted on G2.com.

What do you dislike about Digitail?

Invoicing is a pain, but I know they’re working on a fix for that. Another issue is the random disappearing act that happens with my service codes sometimes. Accounts Receivable could be a lot better as well. Review collected by and hosted on G2.com.

SH

Sarah H.

Small-Business (50 or fewer emp.)

2/19/2024

"User friendly cloud-based software"

5/5

What do you like best about Digitail?

It's a modern, user-friendly, cloud-based software. I manage multiple practices remotely and can access any account from home. It was also easy to implement and integrate with other services we use (ex. IDEXX). Review collected by and hosted on G2.com.

What do you dislike about Digitail?

My team and I both dislike how Digitail "batches" medications. When you run out of one bottle of medication, it goes to the next bottle. However, it shows this on the client invoice and charges twice for the dispensing fee. You have to ensure you notice this and remove one dispensing fee. It also doesn't look great to clients having two line items for the same product. It may not seem like a big deal, but it is something we don't particularly love! Review collected by and hosted on G2.com.

What problems is Digitail solving and how is that benefiting you?

It is easy to switch between multiple accounts for the practices I manage. We hired VSRs (virtual service representatives) to work from home to answer phone calls and eliminate ringing phones in the hospital. This would not be possible with server-based software. Online client booking also eliminates ringing phones and allows clients to easily find a time that works for them. We believe in transparency, so we display the flowboard in our waiting area so clients can see where they are in the queue (we are an urgent care). Our number one goal is client satisfaction, and all of the above help with that. Review collected by and hosted on G2.com.

AW

Ana-Maria W.

Veterinary Technician

Small-Business (50 or fewer emp.)

5/28/2021

"Easy record keeping"

5/5

What do you like best about Digitail?

We really love the SOAP system in Digitail. It was very easy for us to create our own templates for different cases. Now creating a new record takes only a few minutes and I have to say the entire team is very happy about this. Review collected by and hosted on G2.com.

What do you dislike about Digitail?

The software doesn't give the option to apply client discounts. Review collected by and hosted on G2.com.

U

Verified User

Licensed Veterinary Technician

Small-Business (50 or fewer emp.)

11/4/2026

4/5

The software allows for easy integration of patient reminders into treatment plans, enhancing the planning process. The support team is open to feedback, suggesting ongoing improvements to the system.

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AN

Verified User

Small-Business (50 or fewer emp.)

11/4/2026

2.5/5

Digitail is an intuitive web-based software that improves over time, particularly benefiting from its AI assistant for inventory management and Quicksoap integration. However, the automatic order management feature is unreliable and requires manual checks.

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