# Digitail Reviews **Vendor:** Digitail **Category:** [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About Digitail Digitail is the leading AI-native, all-in-one platform built to power every part of your veterinary clinic, from scheduling and exams to billing, inventory, and client communication. Trusted by over 10,000 veterinary professionals worldwide, Digitail helps teams work smarter, see up to 2× more patients per day, and finally get home on time. With 15+ built-in AI workflows, 30+ integrations, and a connected Pet Parent App, Digitail unifies your medical records, payments, and communications in one seamless cloud platform. Features like AI SOAP dictation, smart charge capture, automated follow-ups, and real-time inventory tracking eliminate manual work and missed revenue, so your team can focus on care, not clicks. Enjoy migration, white-glove onboarding, and dedicated support from real vet professionals who understand your day-to-day. See Digitail in action by booking a free, personalized demo today! ## Digitail Reviews ### 1. User friendly cloud-based software **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Digitail?** It's a modern, user-friendly, cloud-based software. I manage multiple practices remotely and can access any account from home. It was also easy to implement and integrate with other services we use (ex. IDEXX). **What do you dislike about Digitail?** My team and I both dislike how Digitail "batches" medications. When you run out of one bottle of medication, it goes to the next bottle. However, it shows this on the client invoice and charges twice for the dispensing fee. You have to ensure you notice this and remove one dispensing fee. It also doesn't look great to clients having two line items for the same product. It may not seem like a big deal, but it is something we don't particularly love! **What problems is Digitail solving and how is that benefiting you?** It is easy to switch between multiple accounts for the practices I manage. We hired VSRs (virtual service representatives) to work from home to answer phone calls and eliminate ringing phones in the hospital. This would not be possible with server-based software. Online client booking also eliminates ringing phones and allows clients to easily find a time that works for them We believe in transparency, so we display the flowboard in our waiting area so clients can see where they are in the queue (we are an urgent care). Our number one goal is client satisfaction, and all of the above help with that. ### 2. Easy record keeping **Rating:** 5.0/5.0 stars **Reviewed by:** Ana-Maria W. | Veterinary Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2021 **What do you like best about Digitail?** We really love the SOAP system in Digitail. It was very easy for us to create our own templates for different cases. Now creating a new record takes only a few minutes and I have to say the entire team is very happy about this. **What do you dislike about Digitail?** The software doesn't give the option to apply client discounts. **What problems is Digitail solving and how is that benefiting you?** Time saving, record tracking, invoicing, stock and inventory management ## Digitail Discussions - [What is Digitail used for?](https://www.g2.com/discussions/what-is-digitail-used-for) - [View Digitail pricing details and edition comparison](https://www.g2.com/products/digitail/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+10%3A38%3A01+-0500&secure%5Bsession_id%5D=4191e4ae-df9a-4bb6-9aac-75659c7b8e67&secure%5Btoken%5D=f58458cd53d575388cac6a462752866a313f05f55700319f2b199446ac578b98&format=llm_user) ## Digitail Features **Agentic AI - Veterinary Practice Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Digitail Alternatives - [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) - 4.0/5.0 (393 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Covetrus Avimark](https://www.g2.com/products/covetrus-avimark/reviews) - 4.1/5.0 (86 reviews)