Digistorm Funnel Reviews & Product Details

The Funnel user interface is clean and intuitive making the product easy to use from Day 1. The benefit of Funnel is that it encourages schools to consider the broader prospective family experience. The decision to enrol your child in a school is a big one, and Funnel underpins that customer journey with a tool that enables Admissions teams to support families through that entire journey.

As a School, we are utilising data that we previously weren't and we understand the touchpoints a prospective family has had with us, sometimes over many years.

For Admissions team leaders, the ability to assign tasks to your team and track your conversion rates is invaluable. The suite is available reports also provides excellent insight and assists in informed decision making.

The flexibility within the system is strong, as is the support offered from Digistorm. Review collected by and hosted on G2.com.

Overall, the product is excellent. There are some customisation elements that we have requested and Digistorm has triaged these and added them to their development roadmap. Review collected by and hosted on G2.com.

We love Funnel as it streamlines our entire enrolment journey. Having data in digital format from the initial enquiry means that sharing and collaborating amongst our team is incredibly simple. Funnel also ensures that none of our leads are missed, and we can effectively nurture them from enquiry through to confirmed enrolment. Having complete and current data also means reporting is really straightforward. Our families love having a digital enquiry and enrolment process as it means they can take action at any time from anywhere so the process can fit with their lifestyle. Review collected by and hosted on G2.com.

For us, there isn't really anything not to like. While there are some things that we would like to see tweaked or added, the Digistorm team are very open and responsive to feedback. We've been working with Digistorm since 2012 and they are continually working on adding and improving their products. Review collected by and hosted on G2.com.

We use Funnel since 2019. After researching for a school CRM software we were impressed with the program and all its features. It is very intuitive, visually pleasing and enjoyable to work with.

The funnel staff has always been friendly and approachable and welcomes feedback as well as having an open ear for special requests. The segmentation into different pipeline stages and the use of dynamic lists make it incredibly easy to stay on top of all leads and filter for specific target groups one wants to work on. Seeing the progression from one stage to the other is super exciting and motivating.

It is a breeze to make notes and set reminders, share tasks with colleagues, send emails to individual leads (or groups) and see their click rate. Everything that is related to a lead can be viewed in the Activities trail of each lead. The Report tool is very helpful to get a feel on the overall performance and see if we are on track. The Events tool connected to our website it is easy to keep track of which leads register for events and also attend events so we can tailor the follow-up individually.

Overall I feel Funnel is a well-thought program to help schools reaching their full potential. Although it is a School CRM software one can add a personal touch by just spending a little time with individual leads and keeping track of the personal story they share with you. I feel this is especially important for primary schools to build a personal relationship with the parents.

Furthermore, I’m very impressed with their continuous improvements and learning opportunities via webinars, virtual meetings, or meet-ups in person. Recently they have added the Automations tool which looks amazing, but I didn’t have a chance to implement it, yet. Hopefully, I will get to it very soon. Review collected by and hosted on G2.com.

Unfortunately, Funnel cannot be connected to our school system for easy transfer of information (which I can’t blame Funnel for). Otherwise, it would be very beneficial to be able to pin important information to the top so they don’t get lost in the Activities trail. But this is a minor issue. Review collected by and hosted on G2.com.

Funnel gave us visibility over our leads Review collected by and hosted on G2.com.

No downsides - it keeps getting better Review collected by and hosted on G2.com.

As consultants, we've compared a number of school-specific CRM, as well as some more generic solutions, with a view to tailoring something more mainstream to client needs. Digistorm only work with schools, so our experience is their Funnel product is extremely well shaped to the typically needs of a Primary, High School or combined institution, which makes relatively fast implementations much easier. The product is quite richly featured, so there are many ways to maximise benefit. It's exceptionally well priced, with strong pre and post sales support helping add to the value equation. Review collected by and hosted on G2.com.

There's nothing to dislike, per se. The advice we would give those considering Digistorm Funnel would be to remember it is deliberately designed to achieve a very reachable and reasonable price point. It's also designed to be far easier to use that some larger products, which is a huge benefit to the typical user. What that does mean is, from time to time, the product won't have the capability, or customisation you may like, to do something more particular. That said, 80% of the time (if not more), it hits the need or a work around can be quite easily achieved, so in most cases we expect this is a more than reasonable trade off. Our experience is the pre and post sales support, with regular product updates, also help mitigate the likelihood of challenges in this space. Review collected by and hosted on G2.com.

Digisorm Funnel has significantly helped us to improve communication and engagement with internal and external stakeholders. The system provides transparency around our enrolments in the pipeline and facilitates enhanced workflows. As a result of introducing Funnel, we are working more efficiently with more time to focus on providing exceptional customer service to prospective families. Ultimately, this change is helping us to optimise enrolments for the School. Another significant positive is the high level of customer service and care received by the Digistorm staff. Their friendly, professional, and solution-focused approach has never wavered throughout implementation and following the introduction of our new enrolments system. Review collected by and hosted on G2.com.

We have not found anything we dislike about Funnel. Review collected by and hosted on G2.com.

We have been using Funnel and Enrol now for just over 12 months. The improvement it has made to our workflow with inquiries and enrolments is indescribable. The system is easy to use. There are many great features like creating reports, follow-up tasks, reminders, automations, communications, integrations to school database etc.

Very impressed that Digistorm continues to improve the software, give personal time for training and regular professional development sessions.

I've worked in schools marketing now for over 16 years and have always wanted a tool as good as Funnel and enrol. I wouldn't look back. It is an excellent product. Review collected by and hosted on G2.com.

It would be nice to be able to change minor typos etc, on the enrolment form; however, request changes to happen reasonably quickly. The team is always willing to assist and get changes made, which is appreciated. Review collected by and hosted on G2.com.

There's lots of things to like about Funnel.

The product is top-notch, featuring a sleek design, loads of features, and all very user friendly (on both the school and family facing sides). It has all the features of the bigger admissions CRMs without being overly complex or unwieldy. It's actually a joy for me to log on to Funnel each day and monitor lead progress, dash out a quick email, add to my tasks list and record notes in lead files.

The customer / client service is beyond anything you will experience with any other CRM platform. The whole team, starting with Jamie (US Sales Manager) is professional, ultra-responsive...and just downright fun to work with! Jamie is brilliant in his role - every issue or request is responded to nearly immediately. I've been with Funnel for a year and already Jamie and I have worked together to introduce several new features to the product, based on my needs and requests. You'll never get that level of partnership and customization with the bigger CRMs. And any fix that cannot be implemented right away by the development team, Jamie finds a way to solve himself. He's basically the MacGyver of client support! He once taught himself how to build macros in order to accommodate a specific export request I had. Jamie and his team are 100% top-notch. Review collected by and hosted on G2.com.

This is a smaller, more bespoke CRM, so doesn't have quite as many bells & whistles as the bigger guys in the CRM world. But the payoff is that it is simple and straightforward to use. Review collected by and hosted on G2.com.

The confirmation process for our families is so easy now - previously they were filling paper forms and then needing to send them to us - now it's all online and easy. The reports are great and flexible. Review collected by and hosted on G2.com.

We are still getting to know the whole package so currently the downside is that we don't know everything about everything. Looking forward to more exploring and more fabulous support from our Relationship Manager. Review collected by and hosted on G2.com.

The Digistorm Funnel is easy to use and navigate, seamless integration with current and new systems, including our website, and quick and professional. The product is continually evolving to meet the needs of our organization with a global technology outlook. The team at Digistorm has been available every step of the way and provides above and beyond attention to detail and support. Digistorm has saved me hours of valuable administrative time, allowing me to give my time to my customers resulting in greater outcomes for my organization. It has been a pleasure to work with Digistorm, and their commitment to us has been outstanding. Review collected by and hosted on G2.com.

Excel Spreadsheet data management is a thing of the past, and the only thing I dislike is we did not convert to the Digistorm funnel sooner. Review collected by and hosted on G2.com.