Having used the service for AI-driven calling, this reviewer reports a smooth onboarding process and excellent support. The reviewer cannot identify any significant drawbacks.
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didlogic Reviews (10)
didlogic Reviews (10)

What I like most is that didlogic just works reliably for SIP and numbers. We use it behind voice-agent workflows, and the call quality has been stable without needing too much manual setup or back-and-forth Review collected by and hosted on G2.com.
The interface could feel a bit more modern, and some setup steps may be confusing at first if you’re not very familiar with SIP or telecom routing. Once everything is configured, though, it works reliably Review collected by and hosted on G2.com.
I use didlogic as a VoIP provider because they cover more countries than the competition. Their quality and support are spot on. I really like their in-person CSM because we don't have an in-house VoIP engineer, so knowing they're always around is reassuring. The CSMs are always responsive and willing to help, plus they have good rates. Their platform is easy to use, and I've noticed that their WebRTC is gaining more of our usage, which has been a positive change. The initial setup was really smooth, and the onboarding was done on the same day. With all these aspects, I'd definitely rate didlogic a 10 out of 10. Review collected by and hosted on G2.com.
I guess shortening the ETA for delivering the number would be the only thing I can think of. Review collected by and hosted on G2.com.

I find Didlogic to be one of the best VoIP service providers in the world. It solves any VoIP-related issues for me, particularly with voice quality, and provides good service when compared to other VoIP services. I also find the initial setup to be very easy. Review collected by and hosted on G2.com.
I need Didlogic to improve by covering local numbers in the Gulf area like Saudi Arabia, Kuwait, UAE, and Lebanon. Also, I need Didlogic to support our PBX solutions with multi-tenant capabilities. Review collected by and hosted on G2.com.
I like the personal service provided by Didlogic, especially having a single point of contact, Vincent, who solves everything. It makes everything easier, more accessible, and less chatbot-heavy, providing quicker solutions and personally tailored services. The initial setup of Didlogic was effortless, as easy as taking candy from a child. Review collected by and hosted on G2.com.
Some destinations do not dial as expected, and there could be more clarity about it. Automatic payment sometimes didn't work for no reason. It would be helpful to write limitations on the price list and improve the payment module. Review collected by and hosted on G2.com.

Account managers always there and happy to help. Customer support the same. They provide good deals and prices. Review collected by and hosted on G2.com.
Maybe a better version of the Portal with some more advanced dashboard and analytics, APIs for automations, similar to DIDWW Review collected by and hosted on G2.com.
I like the level of service that Didlogic provides. The portal is very efficient, making ordering easier and managing the services more streamlined. Review collected by and hosted on G2.com.
none Review collected by and hosted on G2.com.

1. DIDLOGIC is the greatest source for DID numbers.
2. Provide solutions that satisfy your needs.
3. Number implementation are immediately utilized.
3. Sales/Product Team responds to your query right away.
4. Customer Support/Technical Support assist you in timely manner. Review collected by and hosted on G2.com.
Using the products and service of DID Logic, we don't see any negative or downside. Review collected by and hosted on G2.com.
didlogic realy i love support and dedicated account manager for yours beside account Review collected by and hosted on G2.com.
some time you should invistage with him to Review collected by and hosted on G2.com.

The virtual numbers and answering machine services Review collected by and hosted on G2.com.
I stopped using their services well over a year ago. But to my surprise they were charging me $25 per month for nothing. I had zero phone numbers or services. They don't let you downgrade either.
You can't stop the monthly charges on the website, as it doesn't allow you to do so.
I sent tickets asking for a refund, they won't. Even though they know I haven't used any of their services for over a year.
Extremely bad business that doesn't care about their customers. I was going to activate a new number today and I was shocked to see they were charging to my business bank account every month for nothing.
End of the day, they don't care! So hopefully anyone wanting to use their services will see this review. Review collected by and hosted on G2.com.