DeskDirector Reviews & Product Details

Optimize your business outcomes across your organization with DeskDirector’s all-in-one software. Fuel business success with advanced automation features, scalable workflows, custom forms designer, personalized portals, unique ticket grouping and other flexible capabilities. Consolidate operational workflows through integrations with Microsoft Power Automate, Teams and more. Use DeskDirector for all your MSP or internal teams, as SOP management software, as business processes management and more.

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Overview by

Caroline Lane

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User Insights

Average based on 11 real user reviews.

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UT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

12/11/2021

"Simple to use Online Trouble Ticket System"

4/5

What do you like best about DeskDirector?

The product is simple to use and easy to setup. Free Tier for Evaluation is indeed helpful. End user persona and Tech Support persona viewpoint is nice. Review collected by and hosted on G2.com.

What do you dislike about DeskDirector?

It would be helpful to get some details on how to enable Macros. It is perhaps there in the online documentation but I was not able to find it easily. Review collected by and hosted on G2.com.