The breadth of knowledge and the caliber of the consultants they put on the ground. We were able to leverage their specialized industry experts for specific regulatory questions, and the senior team members were very practical, not just theoretical. They did a great job rolling up their sleeves and working directly with our staff to make sure the solutions actually worked for our day-to-day operations. Review collected by and hosted on G2.com.
The costs are on the higher end, and I feel like we're sometimes paying senior rates for work being done by more junior staff. Also, there has been quite a bit of turnover on the engagement team over the past few months. It has slowed things down a bit as we constantly have to onboard new folks and bring them up to speed on our internal processes. Review collected by and hosted on G2.com.
