# Decimal Reviews **Vendor:** Decimal **Category:** [Bookkeeping Services Providers](https://www.g2.com/categories/bookkeeping-services) **Average Rating:** 2.4/5.0 **Total Reviews:** 6 ## About Decimal Decimal is financial operations for small business: bookkeeping, taxes, technology setup/support, bill pay, payroll, and more! ## Decimal Reviews ### 1. Don't waste your money. Very disappointing delivery. Inaccurate and late. Constantly changing team **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2026 **What do you like best about Decimal?** Friendly staff, willing to understand the business **What do you dislike about Decimal?** Late and inaccurate! They use an offshore team so if you need something quickly updated or investigated there is at least a 1 day turnaround. Poor communication lead to late delivery often. Lots of inaccuracies that required back and forth even for regular transactions. We never received the full services for what we were charged, or the quality of service promised. Had to reach out and escalate to the CEO/COO more than once to get them to take their client issues seriously. Only once did they actually step in and help. **What problems is Decimal solving and how is that benefiting you?** Bookkeeping and month close ### 2. Decimal = Disaster **Rating:** 0.0/5.0 stars **Reviewed by:** Jeremiah D. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Decimal?** Very friendly people, good sales process. **What do you dislike about Decimal?** Atrocious bookkeeping results. I am far worse off for hiring them. Would have been better to do nothing at all. It cost me $8,500 to pay a professional to clean up Decimal's mess. **Recommendations to others considering Decimal:** DO NOT DO IT! They ignore GAAP, are slow to respond, don't want to talk to you (insisting you submit questions through an online portal), and generally deliver very poor results. **What problems is Decimal solving and how is that benefiting you?** bookkeeping and accounting ### 3. Terrible Experience. Run from this Company **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Decimal?** Nothing. It was a terrible experience from beginning to end. **What do you dislike about Decimal?** In one word, Decimal is TERRIBLE. They were all too happy to collect monthly fees but when it came to providing the basic accounting services they promised the work was either not done or seemingly done by a team with absolutely no accounting knowledge. They would miss invoice runs, and make up cash deposits to keep receivables up to date. You read that correctly, they would make up fake cash deposits and then mark invoices as paid. When confronted about this, their support team said this was concerning and they would look into addressing these "quality issues", but they also felt they had done some accounting work and had "substantially provided services" so they were entitled to their monthly fee. Yes, they wanted to collect a fee for the work it took them to make phony transactions in our accounting systems. It has taken months and thousands of dollars to repair the damage Decimal did to our books. The list of critical accounting errors they made is too long to include here. I wouldn't wish this service on my worst enemy. **Recommendations to others considering Decimal:** You would be better off setting your money on fire then hiring Decimal to do your accounting. **What problems is Decimal solving and how is that benefiting you?** Decimal was supposed to handle our accounting operations. They actually made our accounting problems worse. ### 4. Decimal is a one-stop accounting solutions partner for us **Rating:** 5.0/5.0 stars **Reviewed by:** Paul B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Decimal?** Their speed and effectiveness in getting what they promise done **What do you dislike about Decimal?** Not much - they do what they promise, on time. **Recommendations to others considering Decimal:** Use them! They will make your life easier and your business will flow and operate much better with them in your corner. **What problems is Decimal solving and how is that benefiting you?** Decimal helps us with bookkeeping, reconcilling with our bank feeds, doing more in depth journal entries as needed and all around help on general accouting. ### 5. Owner/CEO **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Decimal?** Very accessible and easy to communicate with Decimal. They have helped through a few challenges with my small business **What do you dislike about Decimal?** None. I have no complaints at the moment **Recommendations to others considering Decimal:** I'd recommend them without reservation. Decimal has done a wonderful job with my business. **What problems is Decimal solving and how is that benefiting you?** Accounting, payroll and bookkeeping ### 6. Great team, great service **Rating:** 4.5/5.0 stars **Reviewed by:** farzan d. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Decimal?** Willingness of the team to find solutions **What do you dislike about Decimal?** Did not enjoy changes to the account managers but its part of business. **Recommendations to others considering Decimal:** Give them a try. They are a great team and reliable to get the job done. **What problems is Decimal solving and how is that benefiting you?** Taking accounting and bookkeeping off our plate. Streamlining our processes. - [View Decimal pricing details and edition comparison](https://www.g2.com/products/decimal/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+11%3A07%3A57+-0500&secure%5Bsession_id%5D=aa8b63cd-86cb-4d6a-8146-bf0e56274a90&secure%5Btoken%5D=37ba73cc4f30040bdaffa296aede2d0261709139493f2865785995085249d48c&format=llm_user) ## Decimal Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Decimal Alternatives - [Pilot](https://www.g2.com/products/pilot/reviews) - 4.7/5.0 (140 reviews) - [Baker Tilly](https://www.g2.com/products/baker-tilly-baker-tilly/reviews) - 4.7/5.0 (116 reviews) - [QuickBooks Live Bookkeeping](https://www.g2.com/products/quickbooks-live-bookkeeping/reviews) - 4.0/5.0 (78 reviews)