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Decimal

By Decimal

2.9 out of 5 stars
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How would you rate your experience with Decimal?

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Decimal Reviews & Provider Details

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Decimal Reviews (5)

Reviews

Decimal Reviews (5)

2.9
5 reviews

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Jeremiah D.
JD
Small-Business (50 or fewer emp.)
"Decimal = Disaster"
What do you like best about Decimal?

Very friendly people, good sales process. Review collected by and hosted on G2.com.

What do you dislike about Decimal?

Atrocious bookkeeping results. I am far worse off for hiring them. Would have been better to do nothing at all. It cost me $8,500 to pay a professional to clean up Decimal's mess. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
ES
Small-Business (50 or fewer emp.)
"Terrible Experience. Run from this Company"
What do you like best about Decimal?

Nothing. It was a terrible experience from beginning to end. Review collected by and hosted on G2.com.

What do you dislike about Decimal?

In one word, Decimal is TERRIBLE. They were all too happy to collect monthly fees but when it came to providing the basic accounting services they promised the work was either not done or seemingly done by a team with absolutely no accounting knowledge. They would miss invoice runs, and make up cash deposits to keep receivables up to date. You read that correctly, they would make up fake cash deposits and then mark invoices as paid. When confronted about this, their support team said this was concerning and they would look into addressing these "quality issues", but they also felt they had done some accounting work and had "substantially provided services" so they were entitled to their monthly fee. Yes, they wanted to collect a fee for the work it took them to make phony transactions in our accounting systems. It has taken months and thousands of dollars to repair the damage Decimal did to our books. The list of critical accounting errors they made is too long to include here. I wouldn't wish this service on my worst enemy. Review collected by and hosted on G2.com.

PB
Small-Business (50 or fewer emp.)
"Decimal is a one-stop accounting solutions partner for us"
What do you like best about Decimal?

Their speed and effectiveness in getting what they promise done Review collected by and hosted on G2.com.

What do you dislike about Decimal?

Not much - they do what they promise, on time. Review collected by and hosted on G2.com.

LR
Small-Business (50 or fewer emp.)
"Owner/CEO"
What do you like best about Decimal?

Very accessible and easy to communicate with Decimal. They have helped through a few challenges with my small business Review collected by and hosted on G2.com.

What do you dislike about Decimal?

None. I have no complaints at the moment Review collected by and hosted on G2.com.

FD
Small-Business (50 or fewer emp.)
"Great team, great service"
What do you like best about Decimal?

Willingness of the team to find solutions Review collected by and hosted on G2.com.

What do you dislike about Decimal?

Did not enjoy changes to the account managers but its part of business. Review collected by and hosted on G2.com.

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