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DataTree Online

By First American DataTree

2.5 out of 5 stars

How would you rate your experience with DataTree Online?

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DataTree Online Reviews & Product Details

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DataTree Online Reviews (10)

Reviews

DataTree Online Reviews (10)

2.5
10 reviews

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G2 reviews are authentic and verified.
Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Worse DATA Company I have EVER Worked with"
What do you like best about DataTree Online?

I did not like working with Data tree. I did not like their interface or data structure. There are much cheaper options. I dont like when they email you and raise the prices either even though they lock you into long term contracts. Does not make sense. Review collected by and hosted on G2.com.

What do you dislike about DataTree Online?

Everything. This company is borderline scamming people. They lock you up in long contracts with no way to cancel, and on top of that, they provide terrible service and awful customer service. There are so many better companies out there—try PropStream, BatchData, or LandPortal. Trust me, go with anyone but these guys. Review collected by and hosted on G2.com.

Winston A.
WA
Subject Matter Expert
Real Estate
Mid-Market (51-1000 emp.)
"Data Tree: Your ultimate guide to property data management"
What do you like best about DataTree Online?

Accurate and trustworthy facts are essential for making well-informed judgments. For real estate professionals like us that depend on reliable information for our business operations, Data Tree may concentrate on assuring the quality and dependability of the property data they give. Review collected by and hosted on G2.com.

What do you dislike about DataTree Online?

Limitations on Data Coverage: There may be restrictions on the geographic coverage or accessibility of particular types of property data, depending on the particular data sources and partnerships used by Data Tree Online. Users like us in particular locations or sectors can discover that the platform's data coverage falls short of their requirements. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Very expensive, and if you leave the service and try and come back later, forget about it!"
What do you like best about DataTree Online?

I get pretty good data from their UI since it allows me to target specific areas on a map with their freehand map tool. Review collected by and hosted on G2.com.

What do you dislike about DataTree Online?

Their terrible customer service, and their fees! I found it very expensive from day 1, but I went with it for a while anyways. I then left the account, thinking that it would be cancelled for non-payment, and then when I came back 10 months later to reactivate the account, they want me to pay over $400 just to get it reactivated, for the months when the account was INACTIVE and I wasn't even using their service! Apparently this is in fine print in their EULA, and maybe it's my fault for not reading their entire EULA (*rolls eyes*) but I have never had this issue with other software. You can't just cancel when you want without paying cancellation fees or hefty reactivation fees and I do NOT like that. Now I am on the hunt for a replacement product, too bad you lost a customer Data Tree, and I used to refer you to other land developers but I will be doing the opposite now! Review collected by and hosted on G2.com.

Rodney M.
RM
Co-Founder
Small-Business (50 or fewer emp.)
"Cluncky interface with terrible customer service"
What do you like best about DataTree Online?

Get's the job done but so do many others. I'm sure that Data Tree is a helpful tool but the learning curve is pretty big and the costs are way to expensive as compared to other options. Review collected by and hosted on G2.com.

What do you dislike about DataTree Online?

Very expensive for what you get. Only sold on a 1-year commitment. You can't ever reach your so-called" account manager" They make it impossible to cancel. You have to call on the day your account is set to renew. Can't do it beforehand. Then they hammer you with sales techniques trying to get you to change your mind. I'd rather deal with a used car salesperson. Review collected by and hosted on G2.com.

Giovanna T.
GT
Digital Media Manager
Small-Business (50 or fewer emp.)
"Works fine, not super user-friendly"
What do you like best about DataTree Online?

It gives me the information I need, just takes a while to get there. Review collected by and hosted on G2.com.

What do you dislike about DataTree Online?

The interface is a bit outdated and not the most user-friendly. Review collected by and hosted on G2.com.

Ryan L.
RL
Sales
Small-Business (50 or fewer emp.)
"Decent GIS"
What do you like best about DataTree Online?

More accurate than some other GISs. Shows more zoning information, more detailed than other GISs Review collected by and hosted on G2.com.

What do you dislike about DataTree Online?

Not always complete data. Not always accurate Review collected by and hosted on G2.com.

ML
Land Developer
Mid-Market (51-1000 emp.)
"Bad solution for land developer"
What do you like best about DataTree Online?

Data extracts include only one useful info for a developer - Land Improvement % , so I don't have to spend time calculating it myself. Review collected by and hosted on G2.com.

What do you dislike about DataTree Online?

Lacks crucial info for any developer - land Zoning Code as defined by a particular jurisdiction. Instead, datatree shows unrelated code. Unfortunately, consultant I was assigned to failed to explain me the meaning of thereof. Instead, he tried to persuade me to use their software saying that "land surveyors never complained." Eventually he gave up trying and told me to use data extract software I'm already using. Review collected by and hosted on G2.com.

Pranay B.
PB
Senior Analyst
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"DataTree Review"
What do you like best about DataTree Online?

Finding recorded documents is critical in our ability to gather competitive intelligence and best understand which title companies & law firms were involved in specific transactions on certain properties historically. Review collected by and hosted on G2.com.

What do you dislike about DataTree Online?

Admittedly DataTree could be more user friendly. It's difficult to always find the properties based on just the address (usually we need an APN number). In addition, it's tough to search by owners because most LLCs have not been pierced yet. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Mid-Market (51-1000 emp.)
"Great Resource tool"
What do you like best about DataTree Online?

When researching property ownership, DataTree is the best site for all info - last transfer deed, tax info, etc. Review collected by and hosted on G2.com.

What do you dislike about DataTree Online?

There are a few counties that do not have their data on DataTree. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market (51-1000 emp.)
"Overall really good in pulling the information you need."
What do you like best about DataTree Online?

Well organized, easy to understand, generally accurate information. Review collected by and hosted on G2.com.

What do you dislike about DataTree Online?

Sometimes the information is inconsistent with other programs. Review collected by and hosted on G2.com.

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