--- title: Data Zoo Reviews meta_title: 'Data Zoo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how Data Zoo works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 17 scale: '5' date_modified: '2026-11-11' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

Data Zoo Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the exceptional customer support of Data Zoo, highlighting responsiveness and a deep understanding of their needs. (8 mentions)
Users value the straightforward API documentation and excellent customer support from Data Zoo, enhancing integration experiences. (5 mentions)
Users appreciate the ease of use of Data Zoo, allowing team members to become proficient quickly. (5 mentions)
Users value the easy integrations of Data Zoo, making implementation seamless and efficient for various needs. (4 mentions)
Users value the attractive pricing and excellent support of Data Zoo, enhancing their overall experience. (4 mentions)
Users find that data inaccuracy in Data Zoo can make retrieving reliable information frustrating. (1 mentions)
Users desire more eIDV coverage in additional countries to enhance the functionality of Data Zoo. (1 mentions)
Users desire broader eIDV coverage in more countries to enhance the utility of Data Zoo. (1 mentions)
Users experience frequent system errors with Data Zoo, leading to frustration and wasted resources. (1 mentions)

Top Pros or Advantages of Data Zoo

1. Customer Support
Users value the exceptional customer support of Data Zoo, highlighting responsiveness and a deep understanding of their needs.
See 8 mentions

See Related User Reviews

David D.
DD

David D.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Service Provider"

What do you like about Data Zoo?

Data Zoo Help Desk is 24/7 there for any problem solving. They understand our business nature and needs. We always have positive feedback from Data Zo

EW

Ezra W.

Mid-Market (51-1000 emp.)

4.5/5

"Superb, All-Around Offering"

What do you like about Data Zoo?

Great combination of attractive costs, straightforward API documentation and top-notch support.

2. Documentation
Users value the straightforward API documentation and excellent customer support from Data Zoo, enhancing integration experiences.
See 5 mentions

See Related User Reviews

EW

Ezra W.

Mid-Market (51-1000 emp.)

4.5/5

"Superb, All-Around Offering"

What do you like about Data Zoo?

Great combination of attractive costs, straightforward API documentation and top-notch support.

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Fantastic partnership and collaboration for many years"

What do you like about Data Zoo?

Data Zoo's has been a brilliant partner to us for KYC verification services. From a product and interface perspective, it is user-friendly and customi

3. Ease of Use
Users appreciate the ease of use of Data Zoo, allowing team members to become proficient quickly.
See 5 mentions

See Related User Reviews

JF

John F.

Small-Business (50 or fewer emp.)

5.0/5

"Data Zoo- Unparalleled Service for KYC and KYB Solutions"

What do you like about Data Zoo?

Navigating through their user interface has been a seamless experience. The interface is intuitively designed, making it easy for even the less tech-s

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Wide ranging database access. Very easy to use the platform."

What do you like about Data Zoo?

Wilingness to work with us and provide all the relevant information we required. The platform is easy to use and well priced.

4. Easy Integrations
Users value the easy integrations of Data Zoo, making implementation seamless and efficient for various needs.
See 4 mentions

See Related User Reviews

RW

Richard W.

Small-Business (50 or fewer emp.)

5.0/5

"Business KYC"

What do you like about Data Zoo?

DataZoo have been incredibly responsive in supporting the integration and implementation of their services to our offering. DataZoo offer marketing le

Verified User
T

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Secure digital identity information verification"

What do you like about Data Zoo?

Secure, configurable, integrable and easy to use identity, document and business verification solutions.

5. Pricing
Users value the attractive pricing and excellent support of Data Zoo, enhancing their overall experience.
See 4 mentions

See Related User Reviews

EW

Ezra W.

Mid-Market (51-1000 emp.)

4.5/5

"Superb, All-Around Offering"

What do you like about Data Zoo?

Great combination of attractive costs, straightforward API documentation and top-notch support.

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Wide ranging database access. Very easy to use the platform."

What do you like about Data Zoo?

Wilingness to work with us and provide all the relevant information we required. The platform is easy to use and well priced.

Top Cons or Disadvantages of Data Zoo

1. Data Inaccuracy
Users find that data inaccuracy in Data Zoo can make retrieving reliable information frustrating.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Eve"

What do you dislike about Data Zoo?

Getting information from product can be challenging at times

2. Limited Features
Users desire more eIDV coverage in additional countries to enhance the functionality of Data Zoo.
See 1 mentions

See Related User Reviews

EW

Ezra W.

Mid-Market (51-1000 emp.)

4.5/5

"Superb, All-Around Offering"

What do you dislike about Data Zoo?

I wish Data Zoo had more eIDV coverage in additional countries.

3. Limited Options
Users desire broader eIDV coverage in more countries to enhance the utility of Data Zoo.
See 1 mentions

See Related User Reviews

EW

Ezra W.

Mid-Market (51-1000 emp.)

4.5/5

"Superb, All-Around Offering"

What do you dislike about Data Zoo?

I wish Data Zoo had more eIDV coverage in additional countries.

4. System Errors
Users experience frequent system errors with Data Zoo, leading to frustration and wasted resources.
See 1 mentions

See Related User Reviews

Gareth F.
GF

Gareth F.

Small-Business (50 or fewer emp.)

0.5/5

"Lots of promise but poor delivery"

What do you dislike about Data Zoo?

The IDUX product is buggy, and it seems that Datazoo has given up on it. What a waste of time and resources!

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Data Zoo Reviews (17)

Reviews

Data Zoo Reviews (17)

4.6
17 reviews
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Gareth F.
GF
Gareth F.
Managing Director
Internet
Small-Business (50 or fewer emp.)
Originally submitted 10/15/2023
"Lots of promise but poor delivery"
0.5/5
What do you like best about Data Zoo?

They have a range of data sources to verify your customer via Electronic Identity Verification Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

The IDUX product is buggy, and it seems that Datazoo has given up on it. What a waste of time and resources! Review collected by and hosted on G2.com.

JF
John F.
Small-Business (50 or fewer emp.)
"Data Zoo- Unparalleled Service for KYC and KYB Solutions"
5/5
What do you like best about Data Zoo?

Navigating through their user interface has been a seamless experience. The interface is intuitively designed, making it easy for even the less tech-savvy team members to become proficient with its functions in no time. It's the perfect blend of simplicity and sophistication, enabling us to perform KYC and KYB tasks with a level of ease that surpasses all prior experiences. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

I am yet to have an unpleasant experience with the solution or the team Review collected by and hosted on G2.com.

David D.
DD
David D.
Chief Strategy Officer
Small-Business (50 or fewer emp.)
"Excellent Service Provider"
5/5
What do you like best about Data Zoo?

Data Zoo Help Desk is 24/7 there for any problem solving. They understand our business nature and needs. We always have positive feedback from Data Zoo. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

We don't have any bad experience with Data Zoo. All staff are very helpful and eager to solve problems. Review collected by and hosted on G2.com.

Eric D.
ED
Eric D.
Small-Business (50 or fewer emp.)
"Unbelievable - setting the new benchmark in KYC / KYB technology and service levels!"
5/5
What do you like best about Data Zoo?

Data Zoo is future focused and has developed a platform that is not just industry leading but industry disruptive. Unparalleled in match rates and quality of service, it allows its clients to focus and scale their business while ensuring quality of compliance through easy integration and access to superior data and support. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

Honestly, I don't have any.. and I'm usually pretty picky. Review collected by and hosted on G2.com.

Vsevolod B.
VB
Vsevolod B.
Business Analyst team leader
Enterprise (> 1000 emp.)
Originally submitted 10/4/2023
"DataZoo partnership for the last few years"
5/5
What do you like best about Data Zoo?

Customized work to suit our need

Quick & responsive support

Decent fees Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

Nothing much to state, as the issues we had were resolved fast.

And the new API/logic allowed ease to implement Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Fantastic partnership and collaboration for many years"
5/5
What do you like best about Data Zoo?

Data Zoo's has been a brilliant partner to us for KYC verification services. From a product and interface perspective, it is user-friendly and customizable to business needs which we found great. Innovation and solutions aside - It's enjoyable working with the wonderful team who's friendly, consistently dedicated, always there to support and quick to respond to any issue or queries. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

I am reviewing this from an identity verification perspective and I can't think of any negative mentions to call out about Data Zoo. Review collected by and hosted on G2.com.

RW
Richard W.
Small-Business (50 or fewer emp.)
"Business KYC"
5/5
What do you like best about Data Zoo?

DataZoo have been incredibly responsive in supporting the integration and implementation of their services to our offering. DataZoo offer marketing leading solutions that are feature rich for a variety of use cases. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

I have found no downsides to using DataZoo Review collected by and hosted on G2.com.

David N.
DN
David N.
Director
Small-Business (50 or fewer emp.)
"Company partnership for the development of leaders within Data Zoo"
4.5/5
What do you like best about Data Zoo?

Data Zoo can be best characterised as consistent, dedicated, and have demonstrated that they can operate in periods of uncertainty. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

I have not been directly involved with Data Zoo's products. I have been involved with the development of their leaders. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Wide ranging database access. Very easy to use the platform."
5/5
What do you like best about Data Zoo?

Wilingness to work with us and provide all the relevant information we required. The platform is easy to use and well priced. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

Nothing that I can pinpoint at this stage Review collected by and hosted on G2.com.

BC
Bill C.
Small-Business (50 or fewer emp.)
"Data Zoo is a great partner"
5/5
What do you like best about Data Zoo?

One stop shop for multiple internation ID verification sources. Very responsive management team. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

Nothing I can think of and have dealt with them for over 7 years. Review collected by and hosted on G2.com.
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