The G2 on Data Zoo

Data Zoo Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the exceptional customer support from Data Zoo, highlighting the phenomenal service provided by their support team. (8 mentions)

Users praise the exceptional support and expertise of the Data Zoo team, enhancing their overall experience and compliance efforts. (5 mentions)

Users value the ease of use of Data Zoo, appreciating its intuitive design and seamless navigation for all users. (5 mentions)

Users value the easy integrations of Data Zoo, enhancing their ability to scale and manage data effectively. (4 mentions)

Users appreciate the affordable pricing of Data Zoo, enabling easy integration and excellent support for their data needs. (4 mentions)

Users appreciate the variety of data sources for customer verification through Electronic Identity Verification in Data Zoo. (3 mentions)

Users value the extensive data sources available for verifying customers through Electronic Identity Verification. (3 mentions)

Users value the verification efficiency of Data Zoo, benefiting from diverse data sources for customer identification. (3 mentions)

Users find data inaccuracy problematic, making it difficult to obtain reliable information from Data Zoo. (1 mentions)

Users wish for more eIDV coverage in additional countries to enhance the functionality of Data Zoo. (1 mentions)

Users desire more eIDV coverage in additional countries for better functionality and accessibility with Data Zoo. (1 mentions)

Users report frequent system errors with Data Zoo, leading to frustration and a feeling of wasted resources. (1 mentions)

Top Pros or Advantages of Data Zoo

1. Customer Support

Users praise the exceptional customer support from Data Zoo, highlighting the phenomenal service provided by their support team.

See 8 mentions

See Related User Reviews

Eric D.

Small-Business (50 or fewer emp.)

5.0/5

"Unbelievable - setting the new benchmark in KYC / KYB technology and service levels!"

What do you like about Data Zoo?

Data Zoo is future focused and has developed a platform that is not just industry leading but industry disruptive. Unparalleled in match rates and qua

Craig K.

Mid-Market (51-1000 emp.)

5.0/5

"Very professional organisation"

What do you like about Data Zoo?

Quality of product and great customer support

2. Documentation

Users praise the exceptional support and expertise of the Data Zoo team, enhancing their overall experience and compliance efforts.

See 5 mentions

See Related User Reviews

Eric D.

Small-Business (50 or fewer emp.)

5.0/5

"Unbelievable - setting the new benchmark in KYC / KYB technology and service levels!"

What do you like about Data Zoo?

Data Zoo is future focused and has developed a platform that is not just industry leading but industry disruptive. Unparalleled in match rates and qua

Leisa R.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent experience from a wonderful team!"

What do you like about Data Zoo?

The team at Data Zoo were friendly, knowledgeable and experienced, and they went above and beyond to help us meet a strict deadline.

3. Ease of Use

Users value the ease of use of Data Zoo, appreciating its intuitive design and seamless navigation for all users.

See 5 mentions

See Related User Reviews

John F.

Small-Business (50 or fewer emp.)

5.0/5

"Data Zoo- Unparalleled Service for KYC and KYB Solutions"

What do you like about Data Zoo?

Navigating through their user interface has been a seamless experience. The interface is intuitively designed, making it easy for even the less tech-s

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Secure digital identity information verification"

What do you like about Data Zoo?

Secure, configurable, integratebable and easy to use identity, doucment and business verification solutions.

4. Easy Integrations

Users value the easy integrations of Data Zoo, enhancing their ability to scale and manage data effectively.

See 4 mentions

See Related User Reviews

Eric D.

Small-Business (50 or fewer emp.)

5.0/5

"Unbelievable - setting the new benchmark in KYC / KYB technology and service levels!"

What do you like about Data Zoo?

Data Zoo is future focused and has developed a platform that is not just industry leading but industry disruptive. Unparalleled in match rates and qua

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Secure digital identity information verification"

What do you like about Data Zoo?

Secure, configurable, integratebable and easy to use identity, doucment and business verification solutions.

5. Pricing

Users appreciate the affordable pricing of Data Zoo, enabling easy integration and excellent support for their data needs.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Wide ranging database access. Very easy to use the platform."

What do you like about Data Zoo?

Wilingness to work with us and provide all the relevant information we required. The platform is easy to use and well priced.

Verified User

Enterprise (> 1000 emp.)

4.5/5

"A data provider who listens to customer's requirements"

What do you like about Data Zoo?

Data Zoo has been a great partner for our data requirements through the years. we love the constant innovation and zest to improve their offering.

6. Identity Verification

Users appreciate the variety of data sources for customer verification through Electronic Identity Verification in Data Zoo.

See 3 mentions

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Gareth F.

Small-Business (50 or fewer emp.)

0.5/5

"Lots of promise but poor delivery"

What do you like about Data Zoo?

They have a range of data sources to verify your customer via Electronic Identity Verification

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Secure digital identity information verification"

What do you like about Data Zoo?

Secure, configurable, integratebable and easy to use identity, doucment and business verification solutions.

7. Verification

Users value the extensive data sources available for verifying customers through Electronic Identity Verification.

See 3 mentions

See Related User Reviews

Gareth F.

Small-Business (50 or fewer emp.)

0.5/5

"Lots of promise but poor delivery"

What do you like about Data Zoo?

They have a range of data sources to verify your customer via Electronic Identity Verification

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Secure digital identity information verification"

What do you like about Data Zoo?

Secure, configurable, integratebable and easy to use identity, doucment and business verification solutions.

8. Verification Efficiency

Users value the verification efficiency of Data Zoo, benefiting from diverse data sources for customer identification.

See 3 mentions

See Related User Reviews

Gareth F.

Small-Business (50 or fewer emp.)

0.5/5

"Lots of promise but poor delivery"

Entrust IDV, formerly Onfido

4.4/5

(108)

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G2 reviews are authentic and verified.

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Gareth F.

Managing Director

Internet

Small-Business (50 or fewer emp.)

10/15/2023

"Lots of promise but poor delivery"

0.5/5

What do you like best about Data Zoo?

They have a range of data sources to verify your customer via Electronic Identity Verification Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

The IDUX product is buggy, and it seems that Datazoo has given up on it. What a waste of time and resources! Review collected by and hosted on G2.com.

John F.

Small-Business (50 or fewer emp.)

10/23/2023

"Data Zoo- Unparalleled Service for KYC and KYB Solutions"

5/5

What do you like best about Data Zoo?

Navigating through their user interface has been a seamless experience. The interface is intuitively designed, making it easy for even the less tech-savvy team members to become proficient with its functions in no time. It's the perfect blend of simplicity and sophistication, enabling us to perform KYC and KYB tasks with a level of ease that surpasses all prior experiences. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

I am yet to have an unpleasant experience with the solution or the team Review collected by and hosted on G2.com.

David D.

Chief Strategy Officer

Small-Business (50 or fewer emp.)

10/23/2023

"Excellent Service Provider"

5/5

What do you like best about Data Zoo?

Data Zoo Help Desk is 24/7 there for any problem solving. They understand our business nature and needs. We always have positive feedback from Data Zoo. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

We don't have any bad experience with Data Zoo. All staff are very helpful and eager to solve problems. Review collected by and hosted on G2.com.

Eric D.

Small-Business (50 or fewer emp.)

10/4/2023

"Unbelievable - setting the new benchmark in KYC / KYB technology and service levels!"

5/5

What do you like best about Data Zoo?

Data Zoo is future focused and has developed a platform that is not just industry leading but industry disruptive. Unparalleled in match rates and quality of service, it allows it's clients to focus and scale their business while ensure quality of compliance through easy integration and access to superior data and support. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

Honestly, I don't have any.. and I'm usually pretty picky. Review collected by and hosted on G2.com.

Vsevolod B.

Business Analyst team leader

Enterprise (> 1000 emp.)

10/4/2023

"DataZoo partnership for the last few years"

5/5

What do you like best about Data Zoo?

Customized work to suit our need

Quick & responsive support

Decent fees Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

Nothing much to state, as the issues we had were resolved fast.

And the new API/logic allowed ease to implement Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

10/8/2023

"Fantastic partnership and collaboration for many years"

5/5

What do you like best about Data Zoo?

Data Zoo's has been a brilliant parter to us for KYC verification services. From a product and interface perspective, it is user friendly and customisable to business needs which we found great.

Innovation and solutions aside - It's enjoyable working with the wonderful team who's friendly, consistently dedicated, always there to support and quick to response to any isssue or queries. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

I am reviewing this it from an identity verfication perspective and I can't think of any negative mentions to call out about Data Zoo. Review collected by and hosted on G2.com.

Richard W.

Small-Business (50 or fewer emp.)

10/8/2023

"Business KYC"

5/5

What do you like best about Data Zoo?

DataZoo have been incredibly responsive in supporting the integration and implementation of their services to our offering. DataZoo offer marketing leading solutions that are feature rich for a variety of use cases. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

I have found no downsides to using DataZoo Review collected by and hosted on G2.com.

David N.

Director

Small-Business (50 or fewer emp.)

10/5/2023

"Company partnership for the development of leaders within Data Zoo"

4.5/5

What do you like best about Data Zoo?

Data Zoo can be best characterised as consistent, dedicated, and have demonstrated that they can operate in periods of uncertainty. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

I have not been directly involved with Data Zoo's products. I have been involved with the development of their leaders. Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

10/18/2023

"Wide ranging database access. Very easy to use the platform."

5/5

What do you like best about Data Zoo?

Wilingness to work with us and provide all the relevant information we required.

The platform is easy to use and well priced. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

Nothing that I can pinpoint at this stage Review collected by and hosted on G2.com.

Bill C.

Small-Business (50 or fewer emp.)

10/9/2023

"Data Zoo is a great partner"

5/5

What do you like best about Data Zoo?

One stop shop for multiple internation ID verification sources. Very responsive management team. Review collected by and hosted on G2.com.

What do you dislike about Data Zoo?

Nothing I can think of and have dealt with them for over 7 years. Review collected by and hosted on G2.com.

Categories on G2

Anti-Money Laundering (AML)

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Pros and Cons Details

4.6 out of 5 stars

Data Zoo Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Top Pros or Advantages of Data Zoo

1. Customer Support

2. Documentation

3. Ease of Use

4. Easy Integrations

5. Pricing

6. Identity Verification

7. Verification

8. Verification Efficiency

Top Cons or Disadvantages of Data Zoo

1. Data Inaccuracy

2. Limited Features

3. Limited Options

4. System Errors

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