--- title: Dashworks Reviews meta_title: 'Dashworks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 71 reviews by the users' company size, role or industry to find out how Dashworks works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 71 scale: '5' date_modified: '2026-07-17' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # Dashworks Reviews **Vendor:** HubSpot **Category:** [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 71 ## About Dashworks Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions. ## Dashworks Pros & Cons **What users like:** - Users praise the **amazing search results** of Dashworks, enhancing information retrieval and troubleshooting within Google Workspace. (11 reviews) - Users find Dashworks incredibly **helpful** for streamlining processes and improving customer satisfaction within support operations. (10 reviews) - Users praise the **easy integrations** of Dashworks, simplifying operations and enhancing workflow efficiency across platforms. (8 reviews) - Users highlight the **seamless integrations** of Dashworks, enhancing workflow efficiency and data accessibility across platforms. (8 reviews) - Users praise Dashworks for its **time-saving capabilities** , enhancing workflow efficiency and quick access to information. (8 reviews) - Users find Dashworks to be very **easy to set up and use** , seamlessly integrating with corporate software for efficient operations. (7 reviews) - Features (7 reviews) - Speed (5 reviews) - Time-saving (5 reviews) - Customer Support (4 reviews) **What users dislike:** - Users note that the **search functionality can be imprecise** , leading to irrelevant results and some manual effort required. (4 reviews) - Users often experience **slow performance** with Dashworks, leading to frustrating delays in query responses and data retrieval. (4 reviews) - Users experience **inefficient search functionality** in Dashworks, often retrieving unrelated results and lacking prompt updates from improvements. (3 reviews) - Users find the **AI limitations** in Dashworks frustrating, especially with slow responses and repetitive answers to queries. (2 reviews) - Users report **editing issues** with Dashworks, requiring significant proofreading and lacking functionality for easier content management. (2 reviews) - Expensive (2 reviews) - Users find that Dashworks may provide **irrelevant content** , leading to confusion due to inaccurate information or excessive details. (2 reviews) - Learning Difficulties (2 reviews) - Users face **missing data** issues when Dashworks overviews large spreadsheets, impacting their efficiency and experience. (2 reviews) - Poor Integration (2 reviews) ## Dashworks Reviews ### 1. Stellar solution for a remote team seeking to elevate its project management game. **Rating:** 5.0/5.0 stars **Reviewed by:** Marianna K. | co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Dashworks?** Dashworks provides a comprehensive search functionality, allowing us to search various data sources, including documents, databases, emails, and other repositories. It helps to get a quick answer based on our internal knowledge, which might be buried deep in the docs and corporate spreadsheets. It really fastens what we do and I love the possibility of customizations for every team member. **What do you dislike about Dashworks?** There are no notable findings to report so far - I'm still in the process of familiarizing myself with all the features. **What problems is Dashworks solving and how is that benefiting you?** With multiple projects on our plate, it's easy to lose sight of important details. But thanks to this tool, our project management capabilities are significantly enhanced. Helps us stay on top of every project, every time. ### 2. High Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Dashworks?** The generative AI and find in the App are the best features. **What do you dislike about Dashworks?** Finding in the App takes a lot of time. It will be better if we have generative AI that generates images. **What problems is Dashworks solving and how is that benefiting you?** It helps in solving some doc work like summarising and creating in a very short time. **Official Response from Prasad Kawthekar:** > Hi, we're glad to hear it's helping you with summarization and creative tasks. We're actively working on improving latency, and have noted your request on image generation! Thanks for the feedback. ### 3. Overall better than average **Rating:** 4.0/5.0 stars **Reviewed by:** Vivek K. | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Dashworks?** Best thing I like about Dashworks is how it gathers data around different platforms such as Slack,Gmail, gDocs which makes it really robust. **What do you dislike about Dashworks?** It can be a little faster and if possible consider getting data from the internet and combining overall results that can help users to mitigate digging further for an issue on google. **What problems is Dashworks solving and how is that benefiting you?** It's working as enterprise search engine software that helps me to find internal data faster instead of going through individual person/POCs or individual resources such confluence, gDoc etc. **Official Response from Prasad Kawthekar:** > We're glad that Dashworks is helping you find internal data faster. We'll take your feedback about response speed into account for future improvements! ### 4. Very useful for remote teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Dashworks?** As a mostly remote team, daily communicating - also remotely - with clients, we have a bunch of folders, documents, and important information messaged via Slack channels all across the place. So a part of every day is dedicated to finding 'where is that doc' and 'where is that memo' that you urgently need. A knowledge assistant tool like Dashworks' Dash AI is of great help when you need to get a quick summary of all that dispersed information instead of eternal searching and asking people to reshare the same things again and again. And the integration with project management and calendar parts is also great! **What do you dislike about Dashworks?** You'll basically need to break the habit of doing the manual search or pinging a colleague first, and get used to the new process. **What problems is Dashworks solving and how is that benefiting you?** Time-saving and efficiency boost for me and my colleagues, information sharing, and a great aggregator for things saved in various formats across various apps we are using for work every day. ### 5. Nice integration of LLM but needs improvement in processing large text inputs like log file. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Dashworks?** Nice integration of ai with data security in mind. **What do you dislike about Dashworks?** I do not like when I get some slightly wrong answer. **What problems is Dashworks solving and how is that benefiting you?** It helps me with great search capability to get answer from all the file in my drive. **Official Response from Prasad Kawthekar:** > Hi, thanks for your feedback! We've just increased the file limit to 1 GB (https://web.dashworks.ai/files). Please feel free to give it a try and let us know what you think via the Support button in the app! ### 6. Swift answers and efficient support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Dashworks?** I've been using Dashworks in my support-facing role, and it has simplified the way we access information, making it incredibly easy to find answers right away. One of the standout features of Dashworks is the seamless access it provides to our company resources. Having everything at our fingertips (rather than searching through various channels) is extremely convenient. **What do you dislike about Dashworks?** The only feature I think could be improved is speeding up the generated response time. **What problems is Dashworks solving and how is that benefiting you?** What I appreciate most about Dashworks is its ability to eliminate the need for redundant questions. With the documentation available, I can now avoid bothering colleagues with questions that have already been answered **Official Response from Prasad Kawthekar:** > Thank you for sharing your experience with Dashworks! We're glad it has made accessing company resources more convenient for you. We'll definitely take your feedback about response time into account as we continue to improve the platform. ### 7. Best App that aggregates all the resources of an organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Catalin E. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Dashworks?** I like that it helps me reduce the time spent looking for certain documents and links **What do you dislike about Dashworks?** With the conversational update it became a bit more difficult to find things, but maybe it is something i haven't got used to yet. **What problems is Dashworks solving and how is that benefiting you?** Time spent in searching for various versions of a document, or diferent files that are spread throughout the multiple apps we are using. **Official Response from Prasad Kawthekar:** > Thank you for providing your feedback on Dashworks! We're thrilled to hear that you find it helpful in reducing the time spent searching for documents and links. We appreciate your input on the behavior change required to get used to the conversational AI. I would like to share some resources that could help you discover how to make the best use of the new AI: - https://support.dashworks.ai/getting-started/ask-questions - https://www.youtube.com/playlist?list=PLDSPIBJIg0RHPv97xbiexv_e-LIwvL-kX If you have any feedback or run into any additional issues, please do not hesitate to reach out to us at support@dashworks.ai. ### 8. Dashworks has made my life much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Angie P. | VP, Strategy and Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Dashworks?** Conversational interface, ability to reference sources, and quickness of responses. **What do you dislike about Dashworks?** I can't think of anything - maybe that it takes a second to reply? **What problems is Dashworks solving and how is that benefiting you?** I lead our sales team and I get a lot of questions about our product from the team. Being able to point the team to Dashworks has been super helpful. **Official Response from Prasad Kawthekar:** > Hi Angie, thanks for sharing your feedback! It's great to hear about your use case and how it's helping reduce the time spent answering internal questions. We hear you on the latency front, we're looking to improve this in the coming weeks. ### 9. Mediocre - but gets better with better prompts and more usage **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Dashworks?** Helps to sort through a lot of documentation, and don't have to ask people **What do you dislike about Dashworks?** It takes 2-3 prompts to get to the right document that I'm looking for. **What problems is Dashworks solving and how is that benefiting you?** Helping search through the company's documentation and chat histories; it's easy to just look up stuff rather than wait for others to respond **Official Response from Prasad Kawthekar:** > Thank you for sharing your experience with Dashworks. We are glad to hear that the platform is helping you search through documentation and chat histories. We understand your frustration with the prompts, and we are working on improving the product to make it more user-friendly! ### 10. Very smooth experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Dashworks?** It has multiple tabs including company apps, web and AI to determine according to question that we ask. A very good feature i would say **What do you dislike about Dashworks?** Nothing as of now. I know it's based on gpt system but can it create diagrams like sequence/class/hld/lld/UML kind. If this could be incorporated that would be very nice. **What problems is Dashworks solving and how is that benefiting you?** Summarising, learning and searching for queries which would require time to search on slack **Official Response from Prasad Kawthekar:** > It's great to hear that Dashworks is helping you with summarizing, learning, and searching for queries efficiently. We appreciate your feedback! ### 11. This tool has been very helpful in understanding the meaning of jargons used across the company **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Dashworks?** The best part is, it provides references as well. I can just click the reference and see for myself how much of the provided response is true and where its derived from. These references also give some deeper context on the answer provided **What do you dislike about Dashworks?** Honestly sometimes Dashworks just isnt trained enough to answer the questions. Sometimes it gives a feel that dashworks wouldn't know a certain answer and I had rather not waste my time. In my opinion this might be due to the lack of proper prompts or that the model is really still very early in the learning **What problems is Dashworks solving and how is that benefiting you?** Mostly in understanding the definitions of jargons defined by product teams. Saves me time instead of asking Product managers and waiting for their reply **Official Response from Chelsea Cheung:** > Thanks a ton for your awesome feedback on Dashworks! We're happy you're getting great use out of the references. Regarding your concerns on accuracy, here are some quick tips to help you optimize your use out of the product. First, make sure Dashworks is plugged into all your apps as this allows the AI to source the most amount of information when attempting to answer a query. Another thing is that the quality of the prompts given to Dashworks can significantly affect the accuracy and relevance of the answers it provides. For that, our team is always happy to hop on a call to provide you with more detailed guidance. If there's anything specific you'd like assistance with or any further thoughts you'd like to share, our team at support@dashworks.ai is always here for you. ### 12. Good Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Dashworks?** - Searching for documents that were sent ages ago in my company Slack. - Asking questions about who is the best person with context on a topic. **What do you dislike about Dashworks?** - Sometimes answers incorrectly for basic searches. **What problems is Dashworks solving and how is that benefiting you?** It's like having an executive assistant with full context of my company. I ask it to find documents for me, find when was the last time we spoke about something, or who has context on a specific topic. **Official Response from Prasad Kawthekar:** > Thanks for your feedback, and we're glad to hear it's helpful to search for docs and messages in Slack! We've taken note of your feedback about improving response accuracy for basic searches, and are working on improving that aspect. ### 13. Helpful for efficency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Dashworks?** I like that dashworks does a comprehensive search of our entire knowledge base. **What do you dislike about Dashworks?** The limitations aren't clearly outlined/defined **What problems is Dashworks solving and how is that benefiting you?** Searching through slack and notion (which has horrible search) for annotated answers. **Official Response from Prasad Kawthekar:** > It's great to hear that Dashworks is helping you efficiently search through Slack and Notion. We appreciate your input on making the limitations clearer in the product, and will work on addressing them. ### 14. Search thousands of documents to get the answer in an instant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Dashworks?** The integrations with all the apps my company uses, Confluence, G-Suite, Freshdesk and Slack. I use it multiple times a day, it's my first port of call when I have a question **What do you dislike about Dashworks?** I think the verified answers function is a bit basic **What problems is Dashworks solving and how is that benefiting you?** We have information spead across multiple apps and seaching and cross-referencing each is a pain so Dashworks saves me so much time **Official Response from Prasad Kawthekar:** > Thank you for sharing your experience with Dashworks and how it saves you time by consolidating information from multiple apps! We appreciate your feedback about the verified answers function and are looking to improve its functionality in the upcoming releases. ### 15. Great Internal Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Dashworks?** Surfaces internal resources quickly + easily **What do you dislike about Dashworks?** Needs to be trained through consistent use **What problems is Dashworks solving and how is that benefiting you?** Surfacing answers to technical questions about our services and internal/external policies. **Official Response from Prasad Kawthekar:** > We're glad to hear that Dashworks is helping you surface internal resources quickly and easily. Thank you for your feedback! ### 16. Surprisingly accurate and fast **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Dashworks?** Backlinks to sources where Dashworks found answers **What do you dislike about Dashworks?** Some hallucination issues and does not exclude current documents or RFIs that I am working on. **What problems is Dashworks solving and how is that benefiting you?** Quickly turning RFIs and RFPs from prospective clients. Mainly focused on completely compliance and security questionaires. On the other hand, it is extremely helpful for answering client questions about the product. **Official Response from Prasad Kawthekar:** > Thank you for sharing your experience with Dashworks. We are happy to hear that it is providing you with accurate and quick answers, and is helping you with compliance and security questionnaires. We have taken note of your concerns about hallucination issues and not excluding current documents or RFIs. We will work towards addressing these issues in the future! ### 17. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Dashworks?** It's thorough in it's searches and in summarizing results. **What do you dislike about Dashworks?** It's not able to provide a date for the information it finds. It would be nice to have a date tag to flag potentially outdated info. **What problems is Dashworks solving and how is that benefiting you?** Parsing through knowledge base pages **Official Response from Prasad Kawthekar:** > We're glad to hear that you find Dashworks thorough in its searches. We understand the need for date information and will take this into consideration for future improvements! ### 18. Seamless way to find answers, fast! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Dashworks?** I love that I can use the Slack integration to ask a question and within a matter of seconds, receive an answer with a helpful response and links to the materials referenced if I need to dig in futher. **What do you dislike about Dashworks?** I wish they integrated with more platforms, but know that will be coming soon. **What problems is Dashworks solving and how is that benefiting you?** It is able to quickly search across all of our documentation and slack messages from all time. It saves me countless hours a week. **Official Response from Prasad Kawthekar:** > Hi, thanks for sharing your experience about using Dashworks! It's great to hear you're getting fast and accurate responses from your docs and messages. We'd love to learn about which additional platforms you'd like Dashworks to integrate with, please feel free to share the details with support@dashworks.ai. ### 19. Awesome work assistant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Dashworks?** It's ability to bring the information I need to me. **What do you dislike about Dashworks?** Till now, Dashworks has been all about being helpful. **What problems is Dashworks solving and how is that benefiting you?** Dashworks helps me to find all the information that I should refer to. **Official Response from Prasad Kawthekar:** > We're glad to hear that you find Dashworks helpful in finding information at work. We're constantly working to improve our platform, so if you have any specific suggestions for how we can make Dashworks even better, please let us know! ### 20. Dashworks is a tool that just.. works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Dashworks?** I've tried many AI tools and Dashworks is one of the best. It is very easy to set up and integrate, it makes finding information simple, and the Chrome extension makes the workflow seamless. **What do you dislike about Dashworks?** I'm not sure. It's been pretty great so far. **What problems is Dashworks solving and how is that benefiting you?** We run a marketing agency, and Dashworks helps us easily pull up information from our long list of SOPs. ### 21. AI Knowledge Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Dashworks?** Easy of Use, ease of integration, easy interface **What do you dislike about Dashworks?** There are some knowledge gaps and inconcistencies. **What problems is Dashworks solving and how is that benefiting you?** Scanning documents and gathering information **Official Response from Prasad Kawthekar:** > Thanks for sharing your experience using Dashworks! - [View Dashworks pricing details and edition comparison](https://www.g2.com/products/dashworks/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+23%3A48%3A01+-0500&secure%5Bsession_id%5D=088c514a-05da-4f63-8bf2-500f5ebf72fa&secure%5Btoken%5D=27a55321d376dcb25898c933d069e2d9cc67f0682a036764d3c84e8e588940bc&format=llm_user) ## Dashworks Features **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Account Options** - Single Sign-On (SSO) - Social Login - Bookmarking - History **Compatibility** - Federated Search - File Types - Global Language Support **Data** - Reliability - Data Security **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Knowledge Base** - Q & A - Link Sharing - Searchable **Q&A Tools** - Voting - Integrations - Knowledge Integrations - Formatting - Analytics **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Natural Language **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search **Security** - Role-Based Permission - Public vs Private **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Functionality** - Personalization - Search Analytics - Integrations **Learning** - User Interaction Learning - Error Learning **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Content** - Trackable Analytics - Import - File Viewing **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Content Generation** - Creativity - Content Accuracy **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Communication** - Social Features - Upload **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top Dashworks Alternatives - [Guru](https://www.g2.com/products/guru/reviews) - 4.7/5.0 (2,260 reviews) - [1min.AI](https://www.g2.com/products/1min-ai/reviews) - 4.6/5.0 (659 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,453 reviews)