What do you like best about DashThis?
One standout strength DashThis brings for our team is how simple it is to build clean, guest-facing marketing dashboards that pull together data from many separate channels. I’m Destany Morissette, a Restaurant Operations Coordinator at Harvest & Hearth Bistro, a small independent restaurant with 11–50 staff. Our team uses Zoom Events, ChowNow, GetResponse, Google Drive and Mailchimp every day. Before we started using DashThis, I spent several hours each week gathering performance data manually. I would log into our Meta and Google Ads accounts, pull online order metrics from our ChowNow ordering portal, export subscriber growth from GetResponse, and copy email open and reservation click numbers from Mailchimp. I would paste all of these figures into spreadsheets stored in Google Drive and format summaries for our weekly team check-in over Zoom Events. It was easy to mix up date ranges or mistype values, and one inaccurate entry threw off our whole promotion performance review. Once we linked all our marketing channels inside DashThis, the platform automatically syncs these metrics into pre-built dashboard widgets, and those repetitive copy-paste tasks dropped away entirely.
A practical win we get is how approachable the editor is for people without formal data or agency experience. We don’t have a dedicated marketing analyst on our team, so any reporting tool needs to be intuitive to set up and adjust. A couple months ago, our catering lead wanted a dashboard that combined local search traffic, social engagement, ChowNow catering pre-orders, and Mailchimp event invitation performance. I was worried this would require complicated setup or custom formulas. But DashThis’s native connectors for Google Ads, Meta, and Mailchimp made linking each source straightforward. I dragged and dropped widgets to arrange the view, set the automatic refresh schedule, and saved the finished template. Now every Monday morning, our team opens the dashboard and quickly sees which ads and email campaigns are driving private event inquiries and takeout orders, instead of burning the first part of our workday chasing down scattered reports. We also share a live dashboard link directly in our Zoom Events meeting notes for quick reference.
Another useful feature I lean on often is the flexible CSV import option for our hospitality-specific custom metrics. Some of our most important restaurant data, such as no-show rates for tasting reservations, catering deposit totals, and walk-in conversion rates from local social traffic, are not available through the native integrations. I export these custom numbers from our internal tracking sheet into a CSV, upload it into DashThis, and blend it alongside our ad and email data. Earlier this quarter, we ran a Mailchimp campaign targeting repeat guests for our seasonal tasting menu. The email engagement metrics looked good, but we wanted to cross-reference them against reservation no-shows. By adding our custom CSV dataset, we spotted that guests who clicked the email had a much lower no-show rate. We leaned into that audience for our next tasting promotion, and our attendance reliability improved.
Beyond core reporting functions, I also appreciate the shareable, client-friendly presentation mode. Our owner likes a high-level snapshot of monthly marketing ROI without sorting through raw spreadsheets. I can toggle the dashboard into a clean view, hide the backend configuration controls, and send the link directly. There is no need to export static PDF reports and upload them to Google Drive for leadership to review. It cuts down repetitive admin work and keeps everyone aligned on how our local restaurant marketing campaigns are performing.
All things considered, DashThis takes away the error-prone manual data consolidation work that used to take up a big chunk of my week. Instead of jumping between half a dozen platforms to gather numbers, we have one consistent view of our marketing performance. It fits our small bistro’s workflow perfectly, helping us evaluate local ad campaigns, email outreach, and online ordering results without needing advanced data skills on our lean team. Review collected by and hosted on G2.com.
What do you dislike about DashThis?
The most noticeable pain point I run into is inconsistent sync reliability across some of our connected marketing sources. I’m Destany Morissette, a Restaurant Operations Coordinator at Harvest & Hearth Bistro, a small independent restaurant with 11–50 staff. Our team works daily with Zoom Events, ChowNow, GetResponse, Google Drive and Mailchimp. We rely on DashThis to power our weekly marketing dashboard, but Meta or Google Ads data sometimes refreshes much slower than our ChowNow order and Mailchimp email metrics. A couple weeks back, we hopped on a Zoom Events marketing sync to review our seasonal tasting menu campaign. The ad spend numbers appeared far lower than expected, and the dashboard was still pulling incomplete data. I waited for the scheduled refresh cycle, manually triggered the sync a few times, and double-checked our source permissions, yet the full dataset still wouldn’t populate in time. We had to make tentative budget adjustments with partial information, then circle back later to revise our plans once the sync finally caught up. For a lean hospitality team that locks in local ad priorities during these weekly check-ins, this unpredictable sync latency creates extra stress and follow-up work.
Another frustrating limitation is the lack of bulk controls when selecting custom attributes for our restaurant-focused datasets. I regularly combine guest engagement data pulled from Mailchimp with catering and pre-order records from ChowNow. Last month, I built a report tracking repeat guests who opened our win-back email sequence and then placed a catering inquiry. After exporting the CSV from DashThis, many of our custom labels like guest group type, catering package selection, and reservation add-on preferences were missing. Support told me every single custom property must be manually checked within the connector settings beforehand, and there is no simple toggle to import all available fields at once. I re-entered the connector configuration, selected each missing attribute one by one, saved the settings, waited for a full refresh, and regenerated the report repeatedly. This tedious process ate up time I had reserved for organizing catering menus and promotional assets stored on Google Drive. These hidden configuration rules are not intuitive for users who only build reports occasionally. Review collected by and hosted on G2.com.
