--- title: Cygnus Systems Inc. IT Solutions Reviews meta_title: 'Cygnus Systems Inc. IT Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how Cygnus Systems Inc. IT Solutions works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 59 scale: '5' date_modified: '2026-07-07' parent_category: name: Professional Services url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5 --- # Cygnus Systems Inc. IT Solutions Reviews **Vendor:** Cygnus Systems **Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) **Average Rating:** 4.4/5.0 **Total Reviews:** 59 ## About Cygnus Systems Inc. IT Solutions Cygnus Systems helps small and mid-sized companies plan, implement, and support their IT and Voice systems. With an offering that includes: IT support, cyber security, wireless networking, hosted phone systems, cloud and on-premise computing, desktop support, structured cabling, and more, Cygnus is your one stop for business IT infrastructure. ## Cygnus Systems Inc. IT Solutions Reviews ### 1. Quick responses, minimal effor **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **Describe the project or task Cygnus Systems Inc. IT Solutions helped with:** Cygnus has helped with many issues. To call and always get someone to help is great. They always make it as simple as possible on my end as they fix the problem. **What do you like best about Cygnus Systems Inc. IT Solutions?** ease of use, always available for assistance **What do you dislike about Cygnus Systems Inc. IT Solutions?** Sometimes it is not an easy fix, but that is technology **What problems is Cygnus Systems Inc. IT Solutions solving and how is that benefiting you?** ease of use ### 2. very helpful Customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **Describe the project or task Cygnus Systems Inc. IT Solutions helped with:** The task of moving to the new building, Cygnus did an excellent job. **What do you like best about Cygnus Systems Inc. IT Solutions?** their Customer service always available to help **What do you dislike about Cygnus Systems Inc. IT Solutions?** I don't have that much, but logging in from home sometimes takes a longer time. **What problems is Cygnus Systems Inc. IT Solutions solving and how is that benefiting you?** I learned how to keep foxing on solving an issue without stopping from tries. ### 3. Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **Describe the project or task Cygnus Systems Inc. IT Solutions helped with:** I had issues login into my apps and opening them. **What do you like best about Cygnus Systems Inc. IT Solutions?** The customer service and the urgency he had to solve my problem **What do you dislike about Cygnus Systems Inc. IT Solutions?** I had zero issues with them. Nothing but super good things **What problems is Cygnus Systems Inc. IT Solutions solving and how is that benefiting you?** I was able to do my job properly and get back to work. ### 4. good customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2022 **Describe the project or task Cygnus Systems Inc. IT Solutions helped with:** getting my system going when I started working remotely **What do you like best about Cygnus Systems Inc. IT Solutions?** That when you call them, they can connect you to someone right away. **What do you dislike about Cygnus Systems Inc. IT Solutions?** I am happy with their service. They have good service **Recommendations to others considering Cygnus Systems Inc. IT Solutions:** Cygnus is a great company to work with **What problems is Cygnus Systems Inc. IT Solutions solving and how is that benefiting you?** Computer and phone issues. ### 5. Most encounters is as if the person I'm speaking with from Cygnus is learning while on job **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2022 **Describe the project or task Cygnus Systems Inc. IT Solutions helped with:** computer screen freezing, website not populated, Visual/Hubspot system errors **What do you like best about Cygnus Systems Inc. IT Solutions?** The people are usually friendly but job performance is another matter **What do you dislike about Cygnus Systems Inc. IT Solutions?** Issues do not get fixed in timely manner or fixed at all **What problems is Cygnus Systems Inc. IT Solutions solving and how is that benefiting you?** I haven't seen much benefit to our relationship with Cygnus **Official Response from Scott Kube:** > I appreciate you letting us know. I'd like to work to correct the issues you are having. Can you reach out to me at scottk@CygnusSystems.com so I get someone to help you? ### 6. HR Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2022 **Describe the project or task Cygnus Systems Inc. IT Solutions helped with:** 365 Migration **What do you like best about Cygnus Systems Inc. IT Solutions?** Excellent customer service, and they are knowledgeable and quick to fix issues. **What do you dislike about Cygnus Systems Inc. IT Solutions?** I don't have anything to mention at this time. **What problems is Cygnus Systems Inc. IT Solutions solving and how is that benefiting you?** Cygnus can handle most issues, such as setting up printers or providing access to specific applications remotely. ### 7. Very quick and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **Describe the project or task Cygnus Systems Inc. IT Solutions helped with:** Login **What do you like best about Cygnus Systems Inc. IT Solutions?** Very quick, usually alwaqsy answer and can help right away **What do you dislike about Cygnus Systems Inc. IT Solutions?** One time I was told they would look into something and never got back to me **What problems is Cygnus Systems Inc. IT Solutions solving and how is that benefiting you?** Always either login issues or work from home issues ### 8. Stays with you until issue resolved **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **Describe the project or task Cygnus Systems Inc. IT Solutions helped with:** Finding archived files **What do you like best about Cygnus Systems Inc. IT Solutions?** Cygnus was responsive in a timely way ... **What do you dislike about Cygnus Systems Inc. IT Solutions?** It sometimes takes more than one try or one expert to resolve **What problems is Cygnus Systems Inc. IT Solutions solving and how is that benefiting you?** Gaining access to files. Retreiving a password. Could get back to work. ### 9. Mopec - Cygnus Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2022 **Describe the project or task Cygnus Systems Inc. IT Solutions helped with:** Fixing Outlook issues. **What do you like best about Cygnus Systems Inc. IT Solutions?** They are very prompt, courteous and helpful. **What do you dislike about Cygnus Systems Inc. IT Solutions?** Nothing comes to mind. They have always been helpful. **What problems is Cygnus Systems Inc. IT Solutions solving and how is that benefiting you?** Issue with outlook. ## Cygnus Systems Inc. IT Solutions Discussions - [What is Cygnus Systems Inc. IT Solutions used for?](https://www.g2.com/discussions/what-is-cygnus-systems-inc-it-solutions-used-for) - [View Cygnus Systems Inc. IT Solutions pricing details and edition comparison](https://www.g2.com/products/cygnus-systems-inc-it-solutions/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+01%3A53%3A14+-0500&secure%5Bsession_id%5D=d08509df-061e-4074-8547-845456c4919c&secure%5Btoken%5D=e14ac4d35d217e136c166d94e53ade56caa1629ca834a878d8a9a61628447fd4&format=llm_user) ## Cygnus Systems Inc. IT Solutions Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Cygnus Systems Inc. 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