--- title: RETAIN Reviews meta_title: 'RETAIN Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how RETAIN works for a business like yours. date_modified: '2026-09-28' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

RETAIN Reviews & Product Details

RETAIN is the AI-native Customer Experience Platform for UK B2B SaaS teams. It unifies post-sale customer data and runs the operational work - automated QBR client portals, explainable 8-signal health scoring, onboarding Flight Plans, playbook automation, a built-in service desk, NPS and CSAT surveys, customer education, and a knowledge base - so lean CS teams manage their portfolio without a CS Ops function. Every tier is the full platform, from £149/month, live in days. Built by CX Advisory Ltd, registered in England & Wales, UK GDPR-native with EEA data residency

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Discussions

RETAIN Community

Overview by

Millie Fraser (Founder and Director at RETAIN | The AI-native CX Platform for UK B2B SaaS)

Pricing

Pricing provided by RETAIN.

Scale

£999.00

Per Month

Starter

£149.00

Per Month

View More Pricing Information

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Pricing Options

Pricing provided by RETAIN.

Scale

£999.00

Per Month

Starter

£149.00

Per Month

Growth

£399.00

Per Month

View More Pricing Information

Categories on G2

Customer Success

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