# Cumulocity Reviews **Vendor:** Cumulocity **Category:** [IoT Device Management Platforms](https://www.g2.com/categories/iot-device-management-platforms) **Average Rating:** 4.3/5.0 **Total Reviews:** 13 ## About Cumulocity Connect to innovate with the Cumulocity AIoT Platform. Cumulocity is an enterprise-grade, hyperscaler-agnostic AIoT platform designed to connect assets securely, transform raw device data into actionable insights, and orchestrate innovation from the edge to the cloud. Whether you are launching connected smart products, driving operational efficiency, or rolling out predictive maintenance, Cumulocity bridges the gap between your operational technology (OT) and IT ecosystems. We empower businesses to build, deploy, and scale IoT solutions in weeks—not years—without the burden of building foundational infrastructure from scratch. Trusted by leading global enterprises managing millions of devices, Cumulocity provides the tools you need to: - Accelerate Time-to-Value: Launch connected solutions rapidly using out-of-the-box applications, self-service analytics, and low-code/no-code tooling. Empower front-line operations and line-of-business leaders without creating bottlenecks for software engineering teams. - Unlock New Revenue Streams: Seamlessly transition to novel business models like Equipment-as-a-Service (EaaS). Cumulocity offers comprehensive multi-tenancy and white-label capabilities, allowing you to provide fully branded, customer-centric portals to your own end-users. - Scale with Absolute Flexibility: Prevent vendor lock-in with a platform that is open by design. "Develop once, deploy anywhere" across the edge, private data centers, or any major public cloud (AWS, Azure, GCP). World-class, bulk device management makes onboarding and maintaining global fleets effortless. - Drive AI & Automation: Go beyond basic connectivity. Embed AI and machine learning models directly at the edge or in the cloud to drive real-time insights, automate decisions, and feed intelligent data directly into your CRM, ERP, or SCADA systems. Stop managing IoT plumbing and start driving business outcomes. Build your connected future with Cumulocity. ## Cumulocity Pros & Cons **What users like:** - Users appreciate the **excellent user interface** of Cumulocity, praising its ease of use and integration capabilities. (3 reviews) - Users value the **ease of use** of Cumulocity, noting its user-friendly interface and seamless integration capabilities. (2 reviews) - Users value the **easy integrations** in Cumulocity, enabling seamless connections with various third-party applications. (2 reviews) - Users appreciate the **excellent dashboard interface** of Cumulocity, enhancing their overall management experience. (1 reviews) - Users admire the **excellent dashboard interface** , finding it user-friendly and visually appealing. (1 reviews) - Ease of Learning (1 reviews) - Simple (1 reviews) **What users dislike:** - Users find **beginner difficulty** challenging, with complications in customization and a need for better support options. (2 reviews) - Users find **difficult customization** in Cumulocity challenging, especially for beginners, requiring extensive support and IT involvement. (2 reviews) - Users find the **learning curve steep** , making it challenging for beginners to effectively navigate Cumulocity. (2 reviews) - Users find the **limited customization options** of Cumulocity can complicate the experience, especially for beginners. (2 reviews) - Users find **customization complicated** and feel that a live chat support option would enhance usability for beginners. (1 reviews) - Difficult Learning (1 reviews) - Insufficient Training (1 reviews) - Not User-Friendly (1 reviews) - Poor Customer Support (1 reviews) - Steep Learning Curve (1 reviews) ## Cumulocity Reviews ### 1. Excellent software and User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** abhishek q. | Dy. Manager -QA, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Cumulocity?** User interface is excellent , Dashboard, **What do you dislike about Cumulocity?** There are no downside of this software till date **What problems is Cumulocity solving and how is that benefiting you?** Audit trials and traceability ### 2. Easy to Manage and control assets **Rating:** 5.0/5.0 stars **Reviewed by:** Dhiren G. | Marketing and events manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Cumulocity?** They continuously improve the app based on customer feedback. It is better if they could enhance device support and simplify. **What do you dislike about Cumulocity?** AG Cumulocity IoT does solve problems there are areas that I find less than ideal. it hard to monitor and respond quickly to events. Security and data protection are aspects for strengthening measures. **What problems is Cumulocity solving and how is that benefiting you?** Software AG Cumulocity IoT offers device management, data handling and process optimization which helps us collect data.This not only helps us make decisions but also improves work. ### 3. The best IOT platforms for your remote assets **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham S. | CTF Player, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Cumulocity?** It provides functionalities that empower to effectively manage and control their remote assets. Whether it's houses, cars, machines, or any other assets, It provides a powerful and intuitive platform for monitoring, optimizing, and maximizing their performance. **What do you dislike about Cumulocity?** AG continuously Iot works to enhance its products based on customer feedback. Therefore in my case, I found Complexity for Beginners and Customization Limitations, which i really disliked. **What problems is Cumulocity solving and how is that benefiting you?** Software AG Cumulcity Iot is solving multiple problems, but the ones I really like and benefit me are the lack of real-time visibility, manual and efficient processes, security and data privacy ### 4. AG Apama Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2023 **What do you like best about Cumulocity?** I found apama a very user freidly and easy to learn software. It facilatates businesses to inetgarte with third party softwares to finalize the predictive analysis required by the management. It has a user friendly interface. **What do you dislike about Cumulocity?** Customization fo AG Apama is complicated to an extent. For beginers it is little difficult to understand. Users need to have access to online support. There has been a continues improvemnt to support new users. **What problems is Cumulocity solving and how is that benefiting you?** AG Apama is supporting us to utilize data to make close to real prediction for sales. It has enhanced the team productivity. With the prective analysis it has been easier for us to allocate resources for seasonal sales and meet sales targets. ### 5. This is a description of a powerful software designed for businesses to manage and oversee intricate event monitoring and alert processing. **Rating:** 3.5/5.0 stars **Reviewed by:** Shubham T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Cumulocity?** Integrate all the applications together in the best possible way and ensure the UI is also nice. **What do you dislike about Cumulocity?** Customisation can be a hassle as it may need heavy IT footprint. Sometimes it's a very complicated system to use for beginners. If there would be a live chat customer service, it would be great. **What problems is Cumulocity solving and how is that benefiting you?** Enhance decision making Improve compliance & risk management Improve business process outcomes I have been more productive since integrating this application and my business performance has increased ### 6. Awesome development **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Cumulocity?** What I like best is that it allows you to integrate all apps and integrations into one place. I enjoy the aspect of accessing my apps and integration all in one location. **What do you dislike about Cumulocity?** What I dislike about the app is always the risk of security online. However, this hasn't been a problem. The app does a great job in keeping things secure and allowing convenience of work. **What problems is Cumulocity solving and how is that benefiting you?** The problems it is solving as well as the benefit it is for me is that I don't have to search around for apps that enhance my workflow. This app keeps everything altogether. ### 7. Cumulocity IoT a good tool for working with remote access **Rating:** 4.0/5.0 stars **Reviewed by:** Aleksey S. | Lead marketing specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2022 **What do you like best about Cumulocity?** Emphasis on supporting work in mobile networks. As well as a wide range of functionality. I really liked the support for working with many devices via remote access. Of course, there are some limitations, for example, if some function does not work with remote access from the device itself, then Cumulocity IoT will not work with it either. But this is a disadvantage of the device, not the platform. **What do you dislike about Cumulocity?** It would be great to increase the number of supported devices. There is also a lack of a lightweight version of the interface, because you can get confused in the number of settings. Some of the settings are not quite obvious in their usefulness. **Recommendations to others considering Cumulocity:** I recommend trying the trial version first, so that the functionality and capabilities of the platform are clear. **What problems is Cumulocity solving and how is that benefiting you?** We needed a stable platform for remote control of multiple devices. First of all, this is working with the smart home system. I wanted to control the devices using only a smartphone, without complicated body movements. ### 8. Flexible IoT platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Cumulocity?** Apama framework for event driven architecture **What do you dislike about Cumulocity?** Nothing specific except some complexity in initial understanding **What problems is Cumulocity solving and how is that benefiting you?** To track real time data from alarm system in real world implementation ### 9. Control and manage remote assets **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Cumulocity?** Managing and controlling of remote assets **What do you dislike about Cumulocity?** Privacy and security features are not up to current market standard. **What problems is Cumulocity solving and how is that benefiting you?** Easy to add devices and remotely control of those devices ### 10. Yes it is one of the nische skill **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Cumulocity?** IoT helps in terms of working in a nische skill with proper data and it helps people to get work smarter than working hard **What do you dislike about Cumulocity?** It is not accessible to everyone since learning cost is very high only some of the product is companies and before companies will use it. **Recommendations to others considering Cumulocity:** Make accessible to everyone **What problems is Cumulocity solving and how is that benefiting you?** Time saving while performing some of the activities ### 11. Great software for busy people **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Cumulocity?** It is ideal for a person who is on the go and it is great to be able to manage all assets within one space **What do you dislike about Cumulocity?** No dislikes. This is a great software to use **What problems is Cumulocity solving and how is that benefiting you?** Managing assets & combining everything in one space rather than having everything spread out ### 12. IOT review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Cumulocity?** Seamless integration with iot devices and supports multiple protocols **What do you dislike about Cumulocity?** Connectivity with non SAG based products and builidng integration logic might face lilttle difficulty **Recommendations to others considering Cumulocity:** If you have SAG platform.for middeware you should definitely use c8y as your IOT based integrations **What problems is Cumulocity solving and how is that benefiting you?** We are integrating iot devices with integration layer and getting realtime data on dashboard and publishing notifications. ### 13. Seamless IOT Platform for all your needs **Rating:** 4.5/5.0 stars **Reviewed by:** Rajat S. | Senior Business Analyst - Digital Transformation, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Cumulocity?** User-friendly platform for Administrator, Cockpit and Device management modules Easy configurable for managing device information Smart Rules Configuration for sending Quick Email notification to users User management, Role Management, Tenant Management, Groups Management, Data Management Device Integration along with real time alerts, Audit logs License Management Integration with LEGIC system for semaless mobile app integration for opening locks and doors via mobile application (IOS/Android) Real time alerts, audit logs of devices such as battery levels, access rights, system status and monitoring Reports and Dashboard Customisation **What do you dislike about Cumulocity?** Detailed process steps to be provided for smooth process understanding Features relating to reporting and dashboards customisation can be improved upon More Real time examples to be incorporated for helping users. **Recommendations to others considering Cumulocity:** Its a best tool for projects requiring IOT implementation. Its easy to operate and can be easily scaled up for achieving better results such as reporting. **What problems is Cumulocity solving and how is that benefiting you?** Used Cumulocity platform in leveraging IOT capabilities across Hotel industry and implementing BlueCloud Platform in managing Locks(Cores) matching along with Doors using registration keys and credentials which are stored under PACS system (3rd party System) and also managing access Controls based on different roles Integration with LEGIC system for seamless mobile app integration for opening locks and doors via mobile application (IOS/Android) Real time alerts, audit logs of devices such as battery levels, access rights, system status and monitoring ## Cumulocity Discussions - [I](https://www.g2.com/discussions/cumulocity-iot-i) - 1 upvote - [View Cumulocity pricing details and edition comparison](https://www.g2.com/products/cumulocity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+06%3A37%3A28+-0500&secure%5Bsession_id%5D=2ef2a341-553b-484c-8894-d394c565dde2&secure%5Btoken%5D=df7facf4e71ad6c8d714fca5f6fe902aecbd686b652557093c572c7b4bf0c7d4&format=llm_user) ## Cumulocity Features **Data Sources** - Pre-Built Connectors - API - Performance and Stability **Device Recognition** - Device Discovery - Device Types - Dashboard ** Application Design** - Interface - Templates - Device Workflows - Testing - Hardware Support - Application Deployment **Edge** - Local processing - Edge Analytics - Edge Data Storage - Edge Application Management **Analytics** - Queries - Dashboards - Visualizations - Insights **Monitoring** - Device Status - Alerts & Notifications - Analytics ** Application Control** - Data Migration - Data Syncronization - Data Security - Integrations - Lifecycle Management - Analytics **Operations** - Process Control - Interoperability - Interface - Access Controls **Metrics** - Device Performance - Operational Performance - Environmental Conditions - Resource Usage **Provisioning** - Remote Configuration - Event Triggering - Device Diagnostics & Repair - Firmware Updates **Performance** - Containerization - Performance and Stability - Device Performance - Scalability ## Top Cumulocity Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (689 reviews) - [SAP Business Technology Platform](https://www.g2.com/products/sap-business-technology-platform/reviews) - 4.4/5.0 (393 reviews) - [Portainer](https://www.g2.com/products/portainer/reviews) - 4.8/5.0 (292 reviews)