--- title: Cruzata CRM Reviews meta\_title: 'Cruzata CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Cruzata CRM works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 7 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Cruzata CRM Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of Cruzata CRM, highlighting its intuitive interface and user-friendly design. [(1 mentions)](https://www.g2.com/products/cruzata-crm/reviews?filters%5Bsentiment_snippet%5D=1204019&qs=pros-and-cons#reviews) Users value the **user-friendly interface** of Cruzata CRM, enhancing their overall experience and productivity. [(1 mentions)](https://www.g2.com/products/cruzata-crm/reviews?filters%5Bsentiment_snippet%5D=1203953&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Cruzata CRM ##### 1. Ease of Use Users praise the **ease of use** of Cruzata CRM, highlighting its intuitive interface and user-friendly design. [ See 1 mentions ](https://www.g2.com/products/cruzata-crm/reviews?filters%5Bsentiment_snippet%5D=1204019&qs=pros-and-cons#reviews) See Related User Reviews RS Rishi Paresh S. Mid-Market (51-1000 emp.) 4.5/5 "It is a very great product to use as my organisation is currently using this product" What do you like about Cruzata CRM? Great interface design and easy to user friendly ##### 2. User-Friendly Users value the **user-friendly interface** of Cruzata CRM, enhancing their overall experience and productivity. [ See 1 mentions ](https://www.g2.com/products/cruzata-crm/reviews?filters%5Bsentiment_snippet%5D=1203953&qs=pros-and-cons#reviews) See Related User Reviews RS Rishi Paresh S. Mid-Market (51-1000 emp.) 4.5/5 "It is a very great product to use as my organisation is currently using this product" What do you like about Cruzata CRM? Great interface design and easy to user friendly ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,874) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/cruzata-crm/competitors/alternatives) ![Cierra T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cierra T.") CT Cierra T. inside sales Small-Business (50 or fewer emp.) 6/8/2026 "Great for Staying Organized, but the Interface Could Be More Streamlined" 3.5/5 What do you like best about Cruzata CRM? What I like best about Cruzata CRM is how easy it is to keep track of customer information and communication all in one place. It helps me stay organized, follow up with customers more efficiently, and quickly find the information I need without having to search through emails or notes Review collected by and hosted on G2.com. What do you dislike about Cruzata CRM? One thing I dislike about Cruzata CRM is that some tasks can take more clicks than necessary, and occasionally it can be difficult to find certain information quickly. While it has a lot of useful features, the interface could be a little more streamlined and user-friendly Review collected by and hosted on G2.com. What problems is Cruzata CRM solving and how is that benefiting you? Cruzata CRM helps solve the problem of keeping customer information, communication history, and follow-up tasks organized in one place. This benefits me by saving time, reducing the chance of missing important customer interactions, and making it easier to provide consistent service since all the information I need is readily available. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RS Rishi Paresh S. Technical Specialist Mid-Market (51-1000 emp.) 10/18/2024 "It is a very great product to use as my organisation is currently using this product" 4.5/5 What do you like best about Cruzata CRM? Great interface design and easy to user friendly Review collected by and hosted on G2.com. What do you dislike about Cruzata CRM? Till now I have not found any dislike in the product Review collected by and hosted on G2.com. What problems is Cruzata CRM solving and how is that benefiting you? It is solving the basic ticketing system which were used in my organisation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MC Miguel C. Data Scientist Information Technology and Services Small-Business (50 or fewer emp.) 11/21/2023 "Making Client Relationships Difficult" 3/5 What do you like best about Cruzata CRM? Cruzata CRM is not helpful. Sometimes there are delays, in data reporting. It is better if they improve real time analytics to boost productivity that it lacks. Review collected by and hosted on G2.com. What do you dislike about Cruzata CRM? The software uses a user interface as it is difficult to navigate and utilize all the features. The reporting and analysis tools have functionality, which hampers data insights. Review collected by and hosted on G2.com. What problems is Cruzata CRM solving and how is that benefiting you? Cruzata CRM is unable to solve the problem of valuing payments. The processes for importing and exporting data are also quite cumbersome and time consuming. This has obstructed my business as it does not ensure that we correctly calculate the value of each payment received. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Terry E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Terry E.") TE Terry E. Digital Strategy Marketing Manager Enterprise (\> 1000 emp.) 11/10/2023 "Excellent CRM program that I highly recommend." 4/5 What do you like best about Cruzata CRM? The intuitive layout and powerful functions of Cruzata CRM have made managing my relationships with clients much easier. Its effectiveness improves operations across the board with minimal disruption. Review collected by and hosted on G2.com. What do you dislike about Cruzata CRM? Cruzata CRM is helpful, although there are times when there are lags in the reporting of data. Streamlining real-time analytics would boost productivity. Review collected by and hosted on G2.com. What problems is Cruzata CRM solving and how is that benefiting you? Cruzata CRM addresses challenges in customer relationship management, optimizing communication and fostering efficient business processes. It benefits by enhancing overall operational efficiency and client interactions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite VD Vishaw D. Sales Head Mid-Market (51-1000 emp.) 8/19/2022 "Awesome Experience with Cruzata CRM" 4.5/5 What do you like best about Cruzata CRM? The interface of this software is very user-friendly as well as full of various features. This software helps in lead management, email marketing, storing data and activity tracking, and much more. Review collected by and hosted on G2.com. What do you dislike about Cruzata CRM? Although it is a feature-laden software, sometimes the software becomes a bit slow due to the heavy workload. Review collected by and hosted on G2.com. What problems is Cruzata CRM solving and how is that benefiting you? Cruzata CRM software is the best Platform for sales, this software has all the features that a salesperson would need for sales. With great features like calendar management, analysis reports, and interaction tracing, it saves the user time and increases productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DP Deepak p. account manager Mid-Market (51-1000 emp.) 10/7/2021 "Amazing and easy to naviagte!" 4.5/5 What do you like best about Cruzata CRM? Very helpful to schedule meetings, tasks, take notes, follow up on leads, manage documents. Review collected by and hosted on G2.com. What do you dislike about Cruzata CRM? Nothing precisely, but I would love to see a more modern approach in terms of its UI Review collected by and hosted on G2.com. What problems is Cruzata CRM solving and how is that benefiting you? It helps me in Managing leads, contracts, agreements. Its ability to track activities and analyze trends is impressive. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Samundra T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samundra T.") ST Samundra T. Senior Software Engineer Mid-Market (51-1000 emp.) 10/1/2021 "valuation of payment" 3/5 What do you like best about Cruzata CRM? With colourful progressbar, it make distinct visualaziation so that easily understand the loss and profit in collection Review collected by and hosted on G2.com. What do you dislike about Cruzata CRM? charts like bar and pie havent seen and slow sometime it may be data processing Review collected by and hosted on G2.com. What problems is Cruzata CRM solving and how is that benefiting you? payment statement and managing total expenses Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Work at CruzataSoft Technologies Pvt Ltd? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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