--- title: Crowd Reviews meta\_title: 'Crowd Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Crowd works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ### Crowd Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **UI tough to navigate** , leading to frustration and a challenging user experience. [(1 mentions)](https://www.g2.com/products/crowd/reviews?filters%5Bsentiment_snippet%5D=1962211&qs=pros-and-cons#reviews) ### Top Cons or Disadvantages of Crowd ##### 1. Poor Interface Design Users find the **UI tough to navigate** , leading to frustration and a challenging user experience. [ See 1 mentions ](https://www.g2.com/products/crowd/reviews?filters%5Bsentiment_snippet%5D=1962211&qs=pros-and-cons#reviews) See Related User Reviews PK Pete K. Mid-Market (51-1000 emp.) 4.5/5 "Great source for benchmarking" What do you dislike about Crowd? The Crowd UI can be tough to navigate. ## Top-Rated Alternatives [ ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta") Okta 4.5/5(1,366) ](https://www.g2.com/products/okta/reviews) [ ![Microsoft Entra ID](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-entra-id.svg "Microsoft Entra ID") Microsoft Entra ID 4.5/5(912) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ ![Auth0](https://images.g2crowd.com/uploads/product/hd_favicon/0fec6bb0060bbbce227327b73c91e2dd/auth0.svg "Auth0") Auth0 4.3/5(280) ](https://www.g2.com/products/auth0/reviews) [ View All Alternatives ](https://www.g2.com/products/crowd/competitors/alternatives) ![Nikita C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikita C.") NC Nikita C. Software QA Analyst Enterprise (\> 1000 emp.) 1/10/2018 "Atlassian Crowd" 5/5 What do you like best about Crowd? Ability to integrate, view historical changes Review collected by and hosted on G2.com. What do you dislike about Crowd? sometimes it can go down and doesn't get saved Review collected by and hosted on G2.com. What problems is Crowd solving and how is that benefiting you? Collaborating Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 10/30/2017 "Get organized and efficient" 4.5/5 What do you like best about Crowd? Ability to track, assign, and detail requirements in a seamless manner Review collected by and hosted on G2.com. What do you dislike about Crowd? The initial user setup is actually my only complaint. It is less than ideal. Review collected by and hosted on G2.com. What problems is Crowd solving and how is that benefiting you? We are working through product development issues and helping with engineering task management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite IN Ian N. Cloud Services Engineer Computer Software Enterprise (\> 1000 emp.) 1/5/2017 "Good Start to an open collaboration." 4/5 What do you like best about Crowd? Confluence is all about encouraging team collaboration and this is another fine example of how they choose to implement the true user option. With the ability for single sign on scaling to multiple directories, our merger with a segment of our organization went through seamlessly. Review collected by and hosted on G2.com. What do you dislike about Crowd? Still has some work, being an open source project you have the ability to make the tool what you want, which can be a downside if you are trying to ramp up quickly with an inexperienced staff. There are advantages but so far there are other options. Review collected by and hosted on G2.com. Recommendations to others considering Crowd: Great solution for Cloud and dev teams, devops as well. We have seen an increase in activity in between teams. Review collected by and hosted on G2.com. What problems is Crowd solving and how is that benefiting you? There are some shortcomings but all in all the experience is pretty similar to other interfaces that I have used managing users and data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/17/2016 "Crowd authentication server for Atlassian Products" 4/5 What do you like best about Crowd? I can use crowd to offload authentication so JIRA and my other applications don't have to handle the extra load. It also allows me to specify multiple different authentication sources for my applications and allows SSO capabilities within the Atlassian tools. Review collected by and hosted on G2.com. What do you dislike about Crowd? It does not support true SSO. It only does SSO within the Atlassian tools and it only works when SSL/HTTP is enabled. There is also no multi-node/HA support for this product currently, so it could become a problem if the authentication server goes down. Also some small issues if you have a Production and Test environment where one will not allow you to authenticate unless you clear your browser cache or use "private/incognito mode" Review collected by and hosted on G2.com. Recommendations to others considering Crowd: Crowd is not true SSO. It only works when you are using SSL/HTTPS and only for the Atlassian tools (JIRA, Confluence, Bamboo, Fisheye/Crucible, BitBucket) Review collected by and hosted on G2.com. What problems is Crowd solving and how is that benefiting you? I offload the additional workload of authentication to another server with this product. It will give me SSO with all of the Atlassian tools behind the firewall. Review collected by and hosted on G2.com. 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