--- title: CRM Leads360 Reviews meta_title: 'CRM Leads360 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CRM Leads360 works for a business like yours. date_modified: '2026-08-05' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # CRM Leads360 Reviews **Vendor:** WEBK SEO **Category:** [CRM Software](https://www.g2.com/categories/crm) ## About CRM Leads360 CRM Leads360 is a customer relationship management (CRM) and marketing automation platform designed for small and medium-sized businesses in Brazil. It centralizes lead capture, sales pipeline management, and customer communication in a single system. The platform includes an AI Employee, a set of artificial intelligence features that automate customer-facing and internal tasks. It answers inbound conversations across channels such as WhatsApp, Instagram, Facebook Messenger, SMS, and web chat, qualifies leads, books appointments directly into connected calendars, and responds to customer reviews. It also assists with content generation for emails, social media posts, and funnel copy, and can build automation workflows from text prompts. Voice AI capabilities allow it to answer phone calls, collect caller information, and route or schedule follow-ups. Core CRM features include customizable sales pipelines, contact management with tagging and smart lists, and activity tracking. Marketing tools cover email campaigns, SMS and WhatsApp messaging, funnel and landing page builders, form and survey builders, and social media scheduling. Operational features include online appointment scheduling, automated follow-up sequences, invoicing and payment collection, document creation with electronic signature, and reputation management for collecting and monitoring customer reviews. Leads360 offers native integrations with Google (Calendar, My Business, Ads), Meta platforms, and payment processors, plus API and webhook access for custom integrations. Reporting dashboards track lead sources, conversion rates, and campaign performance. The platform is available in Portuguese and is delivered as a cloud-based web application with mobile apps for iOS and Android. - [View CRM Leads360 pricing details and edition comparison](https://www.g2.com/products/crm-leads360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-09+21%3A11%3A10+-0500&secure%5Bsession_id%5D=7ea6aad2-1ea1-4442-8050-cb704907899e&secure%5Btoken%5D=f18163a1eab6fb664cf999fe918aad6207a27d8125d2cc60ea401f4f4879bf6d&format=llm_user) ## CRM Leads360 Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top CRM Leads360 Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,687 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,299 reviews)