Couchbase Reviews & Product Details

Couchbase’s Operational Data Platform for AI® is a scalable foundation for enterprise operational, analytical, mobile and AI workloads that replaces legacy infrastructure and data services.

Seller

Couchbase

Discussions

Couchbase Community

Solution Type

All-in-One

Overview by

Daniela Chesser (Customer Marketing)

Used by Kaltura and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

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Couchbase Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Couchbase, and what problem is it built to solve?

Couchbase is an operational data platform for enterprise operational, analytical, mobile, and AI workloads. It is built to replace legacy infrastructure and data services and address the fragmented technology stacks that can make teams less agile and more costly to operate.

What company sizes and industries is Couchbase the best fit for?

Couchbase appears across company sizes, with positive experiences clustering among small businesses, mid-market organizations, and enterprises. The industries with the strongest representation include:

Company sizes: Small businesses, mid-market organizations, and enterprises.
Information technology: Information technology and services and computer software.
Telecommunications: Teams using Couchbase for operational and application data.
Financial services and banking: Banking and financial-services organizations.
Retail: Retail organizations using it for application and data workloads.

How long does it take to implement Couchbase across a team?

Implementation timelines vary, but 1–3 months is the most commonly reported range. Some teams go live sooner, while other implementations take several months.

What customer support options does Couchbase provide, and how do users find the overall support experience?

Couchbase support is available through chat, phone, and self-service knowledge-base resources. The experience is mixed: users describe helpful, knowledgeable support and valuable technical guidance, while others find responses slow or support engagement uneven.

What is the experience like for teams switching to Couchbase from another tool?

Switching to Couchbase has been driven by needs such as stronger performance, scaling, a flexible document model, and capabilities such as mobile synchronization or search. Prior systems mentioned include MongoDB, MySQL and SQL Server, and other relational or NoSQL databases. The move can simplify high-throughput or document-oriented workloads, but teams coming from relational databases may need to adjust their data models and learn new querying and administration practices.

What features or capabilities could make Couchbase even more useful?

The most useful improvements would make Couchbase easier to learn and operate, particularly for teams new to NoSQL.

Improve onboarding materials: Add clearer, more detailed documentation, practical examples, and setup and training guidance.
Smooth the management experience: Make the interface and dashboard more intuitive, especially for configuration, indexing, and troubleshooting.
Strengthen query and search workflows: Improve query performance and usability for complex or large-scale workloads, with clearer troubleshooting when queries time out.

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Eugene M.

Implementation Engineer

Mid-Market (51-1000 emp.)

10/23/2020

"Proven reliability for the multi-tier CRM backend solutions"

4.5/5

What do you like best about Couchbase?

We've been using Couchbase along with a multi-tier CRM backend for hundreds of our customers and never had a headache with it: simple to configure, easy-to-use CLI and clear documentation makes it a valuable part of our backend system. It is low enough on VM resources consumption and single instance handles a few backend environments, seamlessly. It is also easy to work with Couchbase in local environments: both linux and windows distributions are available. I can definitely recommend this tool as a cache service for your products: self-hosted or in the cloud. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

There is not much to say about the disadvantages of it. Maintenance and deployment are easy, experience was good. Review collected by and hosted on G2.com.

Verified User in Investment Banking

Enterprise (> 1000 emp.)

9/21/2021

"Fast No Sql DB"

2.5/5

What do you like best about Couchbase?

Good search - Full-Text search

Fast

Ease of use Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

Documentation is usually never enough, but more will help Review collected by and hosted on G2.com.

Jose Alberto E.

Solution Architect

Enterprise (> 1000 emp.)

11/2/2020

"Great NoSQL Server, flexible and easy to manage"

5/5

What do you like best about Couchbase?

The NoSQL Couchbase Database server, is highly flexible in the usage and configuration. You can easily go from a community server to a licensed one. Great customer service, their support and assessment have been highly valuable. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

It would be great to have more certifications on their side, so we can have more developers that we can be sure that have more knowledge of the platform. Right now, is more hit-or-miss with developers. Review collected by and hosted on G2.com.

Recommendations to others considering Couchbase:

Consider Couchbase when you need a document-based noSQL Server. It is recommended highly above MongoDB, because of support, ease of use, and great flexibility and tools. Finding developers that know about the platform could be a little difficult, but it is very easy to learn. Review collected by and hosted on G2.com.

What problems is Couchbase solving and how is that benefiting you?

We have used it for our internal developments, for Product Catalog developments, and some time-series database solutions. The benefits are the flexibility and support for the platform. Review collected by and hosted on G2.com.

Gaurav P.

Software Engineer

Enterprise (> 1000 emp.)

6/6/2021

"Review"

2.5/5

What do you like best about Couchbase?

Cost effective, and easy to setup and host your services Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

No tutorial or less community support available Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

10/14/2020

"Couchbase for everyone"

4/5

What do you like best about Couchbase?

Query lang N1QL is convenient, detailed and very fast. Faster key-value storage. Integration with other platforms viz Elasticsearch. Scalable across multiple locations. Couchbase has been quite usable for our implementation. We had a similar experience with our previous "trial" implementation, however, it was short-lived. Couchbase has so far exceeded expectations. Our implementation team is more confident than ever before. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

We're still evaluating the business outcome, so far we are observing inconsistent resource utilization (viz memory, cpu), maybe we need to optimize further. Review collected by and hosted on G2.com.

Recommendations to others considering Couchbase:

My recommendation would be for scenarios with real-time analysis where we are satisfied. I'm not yet able to provide recommendations for scenarios that involve real-time processing, as I'm also less knowledgeable here. Review collected by and hosted on G2.com.

What problems is Couchbase solving and how is that benefiting you?

We wanted a multi-region multi-cloud Infra statistics storage platform for Analytics and Decision making. So far it has solved the purpose of multi-region multi-cloud Infra statistics storage. We're using Couchbase to gather Infra health, stats for near real-time analytics, to make decisions to scale out or up the Infra. We have more than 40K servers in our Infra, both virtual and physical. We've historically had slow processes, to reading performance statistics from each of them and analyzing them. Before we could react to a need for server upscale, an incident would have happened. This is where we tried other solutions and are currently using Couchbase. We are able to load vast amounts of data every second and come up with near real-time decisions. Review collected by and hosted on G2.com.

Illia G.

DevOps Engineer

Enterprise (> 1000 emp.)

5/22/2020

"It is one of the best NoSQL solutions I have ever worked with!"

5/5

What do you like best about Couchbase?

Easy manage big amount of data, fast, compatible with a big quantity of legacy applications and very simple to work with. Great both vertical and horizontal scaling. N1QL is SQL based - very simple and intuitive. Data storage in JSON. High availability. Data and traffic encryption. Couchbase Mobile is a great stuff. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

Some issues on clustering and data replication - it hasn't full coherence between clusters. Dashboard is not very user friendly, as for me. It is sometimes slow and difficult to work with it for newbies, not intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering Couchbase:

You have to try Couchbase out and I am sure that it will meet your requirements and solve your problems. It is easy to use, easy to implement and easy to manage. And despite these, it is reliable and secure. Also, make sure that you aware of all features to have maximum of benefits and pleasure from using Couchbase. Review collected by and hosted on G2.com.

What problems is Couchbase solving and how is that benefiting you?

We use Couchbase like cache and like dynamic database to store user's sessions etc. It is great solution, as Couchbase is very quick, simple, secure and reliable. Review collected by and hosted on G2.com.

Yev K.

VP of Software Engineering

Mid-Market (51-1000 emp.)

11/2/2020

"Need to scale and minimize data storage infrastructure?"

5/5

What do you like best about Couchbase?

Couchbase provides a really great toolset to support data/search/caching and an ability to scale. Typically you need multiple infrastructure components to support such capability, with Couchbase it’s all in one. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

Coming up to speed and sizing, and learning to monitor your environment requires training and working closely with Couchbase support. It is imperative to understand operation of Couchbase to be successful. I don’t specifically dislike that, but it is an important aspect of implementation. Review collected by and hosted on G2.com.

Asif C.

Software Engineer

Small-Business (50 or fewer emp.)

7/20/2020

"I have worked with Couchbase extensively for several projects as a primary Database."

4.5/5

What do you like best about Couchbase?

Analytics Engine, Query Indexing, Full text search, Scalability, Reliability, Faster development, easy deployment, cluster management, Easy migration. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

Bucket Limitation per cluster. Slow for large datasets. Memory expensive. Review collected by and hosted on G2.com.

Recommendations to others considering Couchbase:

I would say to spend more time with the data modeling techniques because even if Couchbase is serving a good amount of services, if the data model is not efficient enough, then using Couchbase can be an overkill for small startup projects as it's moderately cost and CPU expensive. Review collected by and hosted on G2.com.

What problems is Couchbase solving and how is that benefiting you?

We are developing a social networking site and for that we are using Couchbase to be performed as an entity database along with Neo4j which is responsible for handling our graph services. As a social networking site, we have to index so many different entity types along with the queries for each entity, which was very helpful as we were not getting an efficient query indexing engine along with any other DBMS. That's number one, and the Couchbase analytics engine made our task easier to monitor and analyze the database cluster. Review collected by and hosted on G2.com.

Verified User in Sports

Mid-Market (51-1000 emp.)

11/2/2020

"Couchbase Caching excels"

5/5

What do you like best about Couchbase?

Ease of use, product support and customer experiences. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

Need for external analytic tools for more in depth system performance and data analytics. Review collected by and hosted on G2.com.

Recommendations to others considering Couchbase:

The customer service / account representatives have all been outstanding. And go out of their way to offer support and assistance with utilizing as much of the product and features as possible. Review collected by and hosted on G2.com.

What problems is Couchbase solving and how is that benefiting you?

We utilize Couchbase for both fully in memory caching as well as persistent data storage of large amounts of data. Document management and document lifespan has been managed much better. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

11/17/2020

"Solve your database issues!"

5/5

What do you like best about Couchbase?

Faster access to data is the biggest issue we are solving. Also, has a robust Disaster Recovery Strategy built in. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

Can have issues when a change is made to inter-connected buckets and the system fails to recognize it Review collected by and hosted on G2.com.

Recommendations to others considering Couchbase:

Just because this was a great fit for us does not mean it will solve your particular problems, so do your homework and find what does - just give Couchbase a try 1st! Review collected by and hosted on G2.com.

What problems is Couchbase solving and how is that benefiting you?

Accessing the data faster is what we are solving with Couchbase. Being schema-less, it effectively eliminated overhead for deploying this to any lower environment and production servers. This gives us the most important resource....time back in our day for other things! Review collected by and hosted on G2.com.