Couchbase Reviews & Product Details

Couchbase’s Operational Data Platform for AI® is a scalable foundation for enterprise operational, analytical, mobile and AI workloads that replaces legacy infrastructure and data services.

Seller

Couchbase

Discussions

Couchbase Community

Solution Type

All-in-One

Overview by

Daniela Chesser (Customer Marketing)

Used by Kaltura and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Couchbase Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Couchbase, and what problem is it built to solve?

Couchbase is an operational data platform for enterprise operational, analytical, mobile, and AI workloads. It is built to replace legacy infrastructure and data services and address the fragmented technology stacks that can make teams less agile and more costly to operate.

What company sizes and industries is Couchbase the best fit for?

Couchbase appears across company sizes, with positive experiences clustering among small businesses, mid-market organizations, and enterprises. The industries with the strongest representation include:

Company sizes: Small businesses, mid-market organizations, and enterprises.
Information technology: Information technology and services and computer software.
Telecommunications: Teams using Couchbase for operational and application data.
Financial services and banking: Banking and financial-services organizations.
Retail: Retail organizations using it for application and data workloads.

How long does it take to implement Couchbase across a team?

Implementation timelines vary, but 1–3 months is the most commonly reported range. Some teams go live sooner, while other implementations take several months.

What customer support options does Couchbase provide, and how do users find the overall support experience?

Couchbase support is available through chat, phone, and self-service knowledge-base resources. The experience is mixed: users describe helpful, knowledgeable support and valuable technical guidance, while others find responses slow or support engagement uneven.

What is the experience like for teams switching to Couchbase from another tool?

Switching to Couchbase has been driven by needs such as stronger performance, scaling, a flexible document model, and capabilities such as mobile synchronization or search. Prior systems mentioned include MongoDB, MySQL and SQL Server, and other relational or NoSQL databases. The move can simplify high-throughput or document-oriented workloads, but teams coming from relational databases may need to adjust their data models and learn new querying and administration practices.

What features or capabilities could make Couchbase even more useful?

The most useful improvements would make Couchbase easier to learn and operate, particularly for teams new to NoSQL.

Improve onboarding materials: Add clearer, more detailed documentation, practical examples, and setup and training guidance.
Smooth the management experience: Make the interface and dashboard more intuitive, especially for configuration, indexing, and troubleshooting.
Strengthen query and search workflows: Improve query performance and usability for complex or large-scale workloads, with clearer troubleshooting when queries time out.

G2 reviews are authentic and verified.

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Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/14/2020

"Great platform, so engaging and friendly"

4.5/5

What do you like best about Couchbase?

The way the platform is able to update documents and make micro-changes is great, they have reliable high-speed uploads, and overall performance worked as well as can be expected. Couchbase is a great database and it is reliable, affordable, secure, and mostly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

At times it can be a bit cumbersome but overall it is great. Review collected by and hosted on G2.com.

sejal g.

Project Engineer

Small-Business (50 or fewer emp.)

7/23/2020

"Reviewing the couchbase server"

4.5/5

What do you like best about Couchbase?

Couchbase is best because it is simple to integrate with an application. It uses membase so queries are very simple and as we can use it in implementing distributed database also and that is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

I liked everything....but sometimes server doesn't work and it gives an error. Error message i don't remember. Review collected by and hosted on G2.com.

Recommendations to others considering Couchbase:

if a user wants to work with replicas and distributed database then it's really cool and easy server. Review collected by and hosted on G2.com.

What problems is Couchbase solving and how is that benefiting you?

I developed one android application with couchbase server and our application used distributed database and NoSQL feature of couchbase. It was really easy for us. Review collected by and hosted on G2.com.

Saurabh U.

Analyst Programmer

Enterprise (> 1000 emp.)

7/22/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best No Sql Database"

4.5/5

What do you like best about Couchbase?

The db is document oriented which helped in resolving lots of hassles occurred with sql databases. Mobile apps are also there for couchbase in which other companies lacks. master-master replication. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

It doesn't support transaction which is surely a drawback. Also people with SQL background might find it hard to learn the queries. Review collected by and hosted on G2.com.

Recommendations to others considering Couchbase:

If you are looking for a No Sql database then this is a must go as you will get all the benefits of a no sql database along with great customer support. Review collected by and hosted on G2.com.

What problems is Couchbase solving and how is that benefiting you?

-Opensource -Key value pair documents. -24hr availability -Data replication -Scalable -Schemaless Review collected by and hosted on G2.com.

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

11/17/2020

"Best of the Best"

4.5/5

What do you like best about Couchbase?

I like it captures the storage and that it is a seamless transition from device to server. It has been a lifesaver for my business Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

The price. I just do not understand how you expect for small businesses to purchase this at such an exorbitant price. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

11/17/2020

"There are certain key features that I found more optimum for what Mount Sinai can take advantage of."

4/5

What do you like best about Couchbase?

The integration and isolation of workload features are the best. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

Not sure yet. Need to try more to see if there are any features that I may dislike or find common. Review collected by and hosted on G2.com.

Akhand S.

Database Specialist

Enterprise (> 1000 emp.)

7/18/2020

"Best content database, secure and easy to scale !!"

4.5/5

What do you like best about Couchbase?

Best part is easily installable and configuration Apart from that XML format Data storage is best suit for modern Digital format which not only easily manageable but at the same time highly secured as well. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

It’s Only for non structured data and not much community support available. !! Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

11/22/2020

"Real NoSQL database"

4/5

What do you like best about Couchbase?

Web console GUI is great to use and it's XDCR distributed architecture allow you to store/access data geographically. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

As far I used, all the available features are good. Review collected by and hosted on G2.com.

Hannington W.

Digital Marketing Specialist

Small-Business (50 or fewer emp.)

7/27/2020

"CouchBase Review"

5/5

What do you like best about Couchbase?

The way its mobile app version was designed and how it relates with invoking other data components. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

Sometimes its configuration becomes hectic more especially in non linux environment. Review collected by and hosted on G2.com.

Verified User in Computer Games

Small-Business (50 or fewer emp.)

4/30/2020

"It's ok but only for specific cases"

2.5/5

What do you like best about Couchbase?

Getting value by key is VERY fast! Also, the couchbase server scales very easy and very successfully horizontally. Review collected by and hosted on G2.com.

What do you dislike about Couchbase?

The N1Ql queries is something useless, in my opinion. They are very slow! I've used couchbase in a very big project with many concurrent requests and I noticed that at some point when you make lots of requests with n1ql, the couchbase server restarts, even though they were nothing performant... only selecting document by key. Review collected by and hosted on G2.com.