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Cortex Cloud Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Cortex Cloud, benefiting from its streamlined interface and centralized management. (49 mentions)
Users value the user-friendly interface and seamless integrations of Cortex Cloud, enhancing efficiency and incident management. (45 mentions)
Users value the comprehensive security overview of Cortex Cloud, enhancing protection across all environments and stages. (43 mentions)
Users value the comprehensive visibility provided by Cortex Cloud, enhancing efficiency and simplifying incident management. (38 mentions)
Users appreciate the secure and centralized cloud integration of Cortex Cloud, enhancing efficiency and organization in their processes. (34 mentions)
Users find Cortex Cloud to be expensive, particularly challenging for smaller teams with limited budgets. (31 mentions)
Users find the difficult learning curve of Cortex Cloud frustrating, especially for beginners navigating its features. (30 mentions)
Users face a steep learning curve with Cortex Cloud, as some features are not intuitive for beginners. (29 mentions)
Users find the pricing issues with Cortex Cloud significant, especially affecting smaller teams considering affordability. (24 mentions)
Users find the complex setup of Cortex Cloud challenging, especially for newcomers without prior experience. (21 mentions)

5 Pros or Advantages of Cortex Cloud

5 Cons or Disadvantages of Cortex Cloud

Cortex Cloud Reviews (128)

Reviews

Cortex Cloud Reviews (128)

4.1
128 reviews
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Galateya M.
GM
Galateya M.
Administrative Assistant
Computer & Network Security
Enterprise (> 1000 emp.)
"Cortex Cloud Unifies Cloud Security with Real-Time Protection and Smart Prioritization"
4/5
What do you like best about Cortex Cloud?

My favorite aspect of Cortex Cloud is that it brings everything together in one place. Instead of managing multiple security tools and dashboards, teams get a unified view of their cloud environment with real-time protection, intelligent risk prioritization, and automated response capabilities, making security operations much more efficient Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

If I had to point out a downside, it would be that Cortex Cloud is such a comprehensive platform that it can feel overwhelming at first. New users may need some time and training to become familiar with all the features and workflows, especially in complex cloud environments. Review collected by and hosted on G2.com.

JK
Johanna K.
Marketing Manager at maiden systems
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Cortex Cloud earned it's place before every release."
5/5
What do you like best about Cortex Cloud?

Our Marketing team has around 45 people and we run campaigns across AWS and Azure. Before every major launch i use the runtime security dashboard to verify that customer facing assets don't have risky cloud misconfiguration. During one product campaign Cortex cloud flagged an exposed storage bucket and linked it to the affected workload through attack path Analysis so our cloud team fixed it before the launch window. I also use the compliance dashboard to confirm required controls without chasing updates from different teams. The findings connect directly with our existing cloud environment and the ai based risk prioritization filter out low impact alerts instead of sending hundereds of notification. Even during onboarding the prebuilt policies made the rollout straightforward and having application, identity and cloud findings in one workspace made weekly security reviews much easier. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

I haven't run into any major issues so far. The platform has been stable for our environment and most of the features worked as expected from the beginning. The only thing i would like to see is a few more marketing focused dashboard for non technical users but our security team already customizes the views so it hasn't affected our day to day work. Overall it has been a reliable experience. Review collected by and hosted on G2.com.

JL
jenny l.
Senior Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Cortex Cloud - Storage locker for your data and server which can't be break"
5/5
What do you like best about Cortex Cloud?

When you have the responsibility of all the data and information of your company and their clients and customers . You need someone to whom you can trust blindly . I choose Cortex Cloud . From the time when I have use this application in my previous organisation it was like having a partner who is seriously concern like me regarding the leak or hack of all the personal information by the Hacker from outside in the world. Its core programming is so good that literally breaking it's security protocols will be like finding way in the dense cloud. It have good amount of storage for which you don't need to pay extra . Proper room of each of the file and data in its servers. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

The lagging is the only issue which we faced during loading multiple data which is huge in size . It takes a lot of time to upload the info in its servers Review collected by and hosted on G2.com.

Murtuza M.
MM
Murtuza M.
Software Critic
Mid-Market (51-1000 emp.)
"Cortex Cloud Ends Tool Sprawl with a True Single Pane of Glass"
4.5/5
What do you like best about Cortex Cloud?

If you are talking about Palo Alto Netoworks' Cortext Cloud, the best thing about it is the death of tool sprawl. Security professionals are universally exhausted by managing twenty different dashboards that don't talk to each other. Cortex Cloud actually succeeds at tying cloud security posture, application vulnerabilities, and real-time threat detection into a single pane of glass, utilizing behavioural AI to kill-off the endless noise of false alarms so engineers can focus on real, critical exploits. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

The main point of frustration is the punishing learning curve. The platform is so massive and packed with enterprise-grade configurations that setting it up is a complex, time consuming nightmare unless you have a dedicated engineer or Palo Alto support helping you out. On top of that, because it scales directly with cloud usage, pricing transparency is notoriously bad, leading to nasty budget shocks if your workload spikes unexpectedly. Review collected by and hosted on G2.com.

SP
sagar p.
AVP
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Centralized Multi-Cloud Security Visibility That Speeds Up Incident Response"
4/5
What do you like best about Cortex Cloud?

cortex cloud provides security visibility via single console which makes it very easy to detect any alerts and readmitted the same

We can respond to incident very fast with the help of centralize console

Provides visibility across multi cloud improves security Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

At the time of initial deployment it becomes challenge

Policy fine tuning is very challenging

Multiple false alerts get triggered which requires fine-tuning

Policy configuration is very complex

Very difficult for new users to use due to complex console Review collected by and hosted on G2.com.

GS
Girish S.
R & D Engineer
Mid-Market (51-1000 emp.)
"Clean, Fast Cortex Cloud UI That Handles Large Catalogs Smoothly"
4/5
What do you like best about Cortex Cloud?

The best about Cortex Cloud is the clean, fast and easy to navigate UI. I like how the large catalogs render without a lag. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

Integrations requiring extra configuration to sync metadata. Review collected by and hosted on G2.com.

Abdulla K.
AK
Abdulla K.
Ticket Reservation
Airlines/Aviation
Small-Business (50 or fewer emp.)
"Unified Dashboard and Strong Real-Time Protection Across Environments"
4/5
What do you like best about Cortex Cloud?

The central dashboard brings together data, security posture management, and incident tracking across diverse cloud and on-premises environments. Real-time Runtime Protection is a strong addition. Users can also easily build automated remediation playbooks within the platform to consistently enforce policies. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

Cortex Cloud has a difficult learning curve. I find the pricing to be high, and the onboarding process feels time-intensive because the features can be complex. The setup is also challenging, often requiring significant policy adjustments and integration efforts to get everything working properly. Review collected by and hosted on G2.com.

Erick G.
EG
Erick G.
Product Support II
Mid-Market (51-1000 emp.)
"Innovative"
5/5
What do you like best about Cortex Cloud?

I like that it helps to fix problems automatically. It protects applications under the platform Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

That for small teams costs can accumulate fast and make it difficult to grow. Review collected by and hosted on G2.com.

Jeseka P.
JP
Jeseka P.
AI Trainer / Data Annotation
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simplifies the Tools, but Setup and Navigation Can Feel Overwhelming"
3.5/5
What do you like best about Cortex Cloud?

I like that it simplifies the tools and makes them easier to use. Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

It can feel really overwhelming to navigate. When setting it up, you have to be extremely technical, which can make the whole process harder than it needs to be. Review collected by and hosted on G2.com.

Ramanathan L.
RL
Ramanathan L.
Software Engineer 2
Enterprise (> 1000 emp.)
"Clear Cloud Visibility for Security, Infrastructure, and Compliance in One Place"
4.5/5
What do you like best about Cortex Cloud?

It brings everything into one place. What I mean by everything is security, infrastructure and compliance. The visibility is very clear that I can see what's happening across our cloud infrastructure. Also saves us lot of time in looking into multiple dashboard for root cause analysis Review collected by and hosted on G2.com.

What do you dislike about Cortex Cloud?

There are lot of things to learn, when we started we never had any idea on what's actually needed and what's not. Review collected by and hosted on G2.com.