---
title: CoolEdge Reviews
meta_title: 'CoolEdge Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CoolEdge works for a business like yours.
date_modified: '2026-09-30'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---


# CoolEdge Reviews
**Vendor:** CoolEdge  
**Category:** [Compliance Management](https://www.g2.com/categories/compliance-management)
## About CoolEdge
CoolEdge helps Australian trade and service businesses manage customers, quote, schedule work, manage jobs and get paid. Use the web dashboard in the office and the CoolEdge mobile app in the field to keep your whole team connected from the first enquiry to the final invoice. Built for air conditioning, electrical, plumbing, roofing, painting, carpentry and building, landscaping, cleaning, pest control, solar and other trade businesses. QUOTE WITH CONFIDENCE - Create itemised quotes using your price list, labour, materials and reusable kits. - Build plumbing and electrical quotes from task catalogues with parts, products, favourites and add-ons. - Use dedicated split, ducted, multi-head, VRV and repair quoting tools for air conditioning. - Load saved templates or duplicate existing quotes. - Add site photos, drawings and sketches to branded quote PDFs. - Send online quote links so customers can view, approve, sign and pay online. MANAGE JOBS AND TEAMS - Turn accepted quotes into jobs, schedule visits and assign staff. - View and manage schedules from the dashboard while field staff access their jobs through the mobile app. - Manage job phases, variations and progress, and send on-the-way SMS updates. - Keep customer details, site information, notes, photos and documents together. - Complete forms and checklists, capture photos and signatures, and create branded PDF records. - Track time against jobs and review team timesheets. - Manage leads and link quotes and jobs back to enquiries. COMMUNICATE WITH CUSTOMERS Manage email and SMS conversations in a shared customer inbox. Attach files, share document links, use message templates and track delivery status. Listen to voicemail recordings and view available transcripts and summaries. GET PAID AND TRACK COSTS - Create invoices from quotes and jobs or raise standalone invoices. - Take card payments on site or send online payment links. - Record deposits and part payments and track outstanding balances. - Capture receipts with automatic extraction of supplier, date and total. - Manage purchase orders, supplier bills, expenses and job profitability. - Sync eligible invoices with Xero or QuickBooks Online and monitor sync status. RUN YOUR BUSINESS FROM ONE PLATFORM Use the CoolEdge web dashboard for administration, scheduling, reporting, quoting, invoicing and business management, while your team uses the mobile app to manage work from the field. Apply your business branding to customer documents, control access with team roles and permissions, and manage GST-aware pricing built for Australian businesses. Available features depend on your industry, plan, enabled services and team permissions. Questions or feedback? Contact hello@cooledge.com.au






- [View CoolEdge pricing details and edition comparison](https://www.g2.com/products/cooledge/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-01+00%3A28%3A02+-0500&secure%5Bsession_id%5D=336057c0-1bfa-4e4a-a4aa-7ee4f297a1f5&secure%5Btoken%5D=c3588704c1916fec3e6ac2e158bdf020bd06b78e935df32b3d0181c193d8b74d&format=llm_user)

## CoolEdge Features
**Additional Functionality**
- Incident Management
- Real-Time Monitoring
- Evidence Management
- Risk Alerts
- Reporting & Statistics
- Third-Party Integrations
- Workflow Management
- Risk Analysis
- Sarbanes-Oxley Compliance
- Single Sign On
- Compliance Management
- Policy Management
- Real-Time Reporting
- Audit Trail
- Assessment Management
- HIPAA Compliant
- Operational Risk Management
- Document Storage
- Enterprise Risk Management
- Data Visualization
- Configurable Workflow
- Vendor Management
- IT Risk Management
- User Management
- Issue Management
- Internal Controls Management
- AI Copilot
- Environmental Compliance
- Customizable Reports
- Data Import/Export
- Risk Management
- API
- Document Management
- Risk Assessment
- Activity Dashboard
- Task Management
- Audit Management
- Generative AI
- Governance
- Corrective and Preventive Actions (CAPA)
- Alerts/Notifications
- FDA Compliance
- Secure Data Storage
- Approval Process Control
- Version Control

**Policy & Controls Management - Compliance Management**
- Policy Management
- Regulatory Change Management
- Control Mapping

**Workflow & Task Management - Compliance Management**
- Issue Management
- Approval Process Control
- Task Management
- Policy Attestation

**Evidence & Documentation - Compliance Management**
- Document Management
- Version Control
- Evidence Collection

**Reporting & Analytics - Compliance Management**
- Compliance Reporting
- Activity Dashboard
- Risk Assessment

**Generative AI - Compliance Management**
- AI Text Summarization
- AI Control Mapping

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