Contentstack Reviews (336)

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Contentstack Reviews (336)

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4.3
336 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the flexibility and user-friendly interface of Contentstack, which allows for efficient content management across multiple platforms. Many appreciate how it enables teams to collaborate effectively and make quick updates without heavy reliance on developers. However, some users note that the platform can be slow at times, particularly during publishing.

Pros & Cons

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Andrew J.
AJ
Andrew J.
"Dynamic Content Made Easy, But Learning Curve for Updates"
3/5
What do you like best about Contentstack?

I appreciate Contentstack for its ability to facilitate the creation of dynamic content, which is crucial for managing and publishing deals efficiently. I also find the padflow design aspect of Contentstack particularly beneficial as it helps organize collections very well, streamlining my workflow and making the content management process more structured and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The search feature is a little wonky, which can make finding content more difficult than it should be. Additionally, the frequent updates require me to relearn things or adjust to new interfaces, which can be a bit disruptive to my workflow. The initial setup of Contentstack was also quite tricky, as we had to find ways to mirror the CMS for our specific needs, which took considerable effort. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your experience with Contentstack! We're thrilled to hear that you appreciate the ease of creating dynamic content and the padflow design for organizing collections. We understand your concerns about the search feature and the learning curve with frequent updates. Our team is continuously working to improve the search functionality and provide smoother transitions with updates. If you need any assistance or have further feedback, please feel free to reach out to our support team. We're here to help and ensure you have a seamless experience with Contentstack.

SN
Saumil N.
Tech Lead
Small-Business (50 or fewer emp.)
"Powerful Content Management with a Smooth Live Preview Editor"
5/5
What do you like best about Contentstack?

A powerful content management platform with a live preview editor. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

It takes multiple steps to publish even simple content, which makes the process feel more complicated than it needs to be. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Saumil,

Thanks for the great review. We're glad to hear the live preview editor and overall platform capabilities have been valuable for your team. We also appreciate the feedback on the publishing workflow. Insights like this help us continue refining the experience so teams can move even faster.

Thanks again for sharing your perspective and for being part of the Contentstack community.

Yuliia T.
YT
Yuliia T.
"Easy to Navigate, Consistently Improved CMS"
5/5
What do you like best about Contentstack?

I like that Contentstack is easy to navigate and I'm impressed that it's constantly improving. I really value its flexibility and how easy it is to use. The initial setup was very easy, which was a huge plus. Everything we struggled with has been fixed and improved over time, and everything works great now. My team keeps saying that Contentstack is a lot better compared to what they used before. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Nothing honestly. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Yuliia,

Thank you for the wonderful review. It's great to know the platform is helping you manage your website smoothly and that the setup and day-to-day experience have been positive for your team.

Thanks again for sharing your experience and for being part of the Contentstack community.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"Still working around issues, but I get things done"
3/5
What do you like best about Contentstack?

I use Contentstack almost every workday, and although there are things about it that could be improved, I can generally do what I need to do without any major delays or frustrations. Simple content updates are relatively quick and easy. Depending how your applications are set up, workflows can be efficient. The option to save, publish live, or publish to preview/test environments is helpful. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

One of my applications is set up in a very convoluted way, and it would take significant, expensive developer time to fix it. We don't even have access to a development environment to make simple changes, which means we're left to make do. There are also parameters that are frustratingly inaccessible. Additionally, we have a misalignment between master entries and localizations in two of our applications, and Contentstack still has not helped us resolve this issue after more than a year. It creates inefficiencies and confusion. This means job security for me, but it also means the learning curve is prohibitively steep for any part-time or temporary user. Finally, although they seem to have worked on the search function over the last year or so, I still find it lacking. It's not smart enough. The rich text editor is also still cumbersome here and there. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing such detailed feedback and for using Contentstack as part of your daily work, we truly appreciate your honesty and your continued commitment to getting things done, even when challenges arise.

We’re sorry to hear about the difficulties you’ve faced with localization alignment and application setup. That’s not the seamless experience we aim to deliver, and we’d love the opportunity to understand your situation in more depth so we can help resolve it.

Two of our team members, Lo Etheridge, Sr. Technical Product Marketing Manager and Tim Benniks, Developer Experience Lead, would love to meet with you one-on-one to observe your workflow, document what you’re seeing, and ensure you’re fully supported. You can reach them directly at lo.etheridge@contentstack.com and tim.benniks@contentstack.com to set up a convenient time. Thank you for being part of our community and helping us make the platform even better.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Effortless Website Updates and Impressive Speed Boost"
4/5
What do you like best about Contentstack?

It has increased our site speed, it makes updating our website quick and easy in many ways. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I think the future scheduling system could be reworked to make it easier to manage future updates and the preview functionality needs to be 1:1 to what the site will look like and there are a few features (side bars) on the Timeline page that prevent you from being able to do a true preview (it's close, but to truly preview a future update, you need to be able to see it 1:1) Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Friendly CMS interface"
4/5
What do you like best about Contentstack?

I like the options for content model setup as well as the ability to specifically target different environments for publishing. The interface is fairly clean and easy to interact with as well. The api options have also integrated fairly easily with our apis for updates and content retrieval. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I think the localization can lead to some accidental issues if you are handling multiple locales. Other tools I have used allow fields that match to still be in sync even if the locale has been split so that updates after initial creation and splitting don't require duplicate effort. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your positive feedback about Contentstack! We're thrilled to hear that you appreciate the user-friendly interface, content model setup options, and seamless integration with APIs. We understand your concerns about localization issues and duplicate efforts. Our team is continuously working to enhance our platform and address such feedback to provide a smoother experience for our users. If you have any specific suggestions or further feedback, please feel free to reach out to our support team or your Customer Success Manager. We are here to assist you in maximizing the benefits of Contentstack for your website's content management needs. Thank you for choosing Contentstack!

DC
Diana C.
Growth Marketing Manager
Mid-Market (51-1000 emp.)
"Empowers Teams with Flexible, User-Friendly Website Management"
4/5
What do you like best about Contentstack?

Contentstack helps our team streamline website management across our department. Its headless CMS is flexible which allows us to build fast, while the marketing team manages content independently. You also don't have to be extremely technical to work daily in the platform which is a huge benefit. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

If we want to build out additional modules, it does require dev work to complete. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your feedback! We understand the need for additional dev work for building out modules and are continuously working to improve our platform to address such concerns.

Maykon M.
MM
Maykon M.
Software Developer
"Facilitate Content Management with Quick Support"
4/5
What do you like best about Contentstack?

I like Contentstack for its simplicity in content management, which solves many problems we had with controls and publications. The tool also brings useful updates like versioning, which is a significant advancement. The speed of support is another extremely positive point, with almost instantaneous feedback. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I think the content references can be improved. They have been quite challenging, especially when it comes to searching for content at various levels. The number of references in the page content types can reach a limit that returns unexpected errors for users. The limitations in the reference fields are something I would like to see improved, especially for large-scale projects. Review collected by and hosted on G2.com.

LG
Lindsay G.
Website Coordinator
Financial Services
Mid-Market (51-1000 emp.)
"User-friendly interface for all levels"
4.5/5
What do you like best about Contentstack?

Once past the learning curve, contentstack is really easy to navigate. Unlike other CMSs, contentstack is quite forgiving. Out of all the years I've worked with contentstack, i have been impressed by their reliability. Contentstack makes building page a breeze. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

If I run into any issues, I do have to expect a long wait time for support. I have waited over a month for resolution to issues, forcing me to find a workaround. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your experience and for highlighting Contentstack’s ease of use and reliability, it’s wonderful to hear that our platform continues to make building and scaling content effortless for your growing business.

We’re sorry to hear about your past experience with support wait times. Our team is dedicated to providing faster, more proactive assistance, and we’re continually improving our response and resolution times. We truly appreciate your partnership and your trust in Contentstack as your headless CMS.

Verified User in Graphic Design
UG
Verified User in Graphic Design
Enterprise (> 1000 emp.)
"Easy Language Switching That Just Works"
5/5
What do you like best about Contentstack?

How easy it is to switch to different languages Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Some functions are not automated yet, such as the simultaneous setup of publishing and unpublishing banners Review collected by and hosted on G2.com.