Contaktly Reviews & Product Details

What I appreciate most is the flexibility, we were able to fully tailor the bot to our practice: custom pricing logic, multilingual routing to our specialists, everything adjustable ourselves in the training prompt. Support, especially Jamie, responds quickly and personally whenever we raise questions or bugs , reassuring, especially given we work with sensitive patient data. Review collected by and hosted on G2.com.

One small thing we’d still love to see: some kind of automatic monitoring that flags it for us if the bot ever drifts from its own rules. Right now we tend to spot that more by chance while reviewing older chats. Would be a nice addition down the line, but overall we’re very happy. Review collected by and hosted on G2.com.

I like that Contaktly is very accurate and helps me identify website visitors, particularly business visitors. It's amazing because I never knew how many companies were visiting my website, and now I can see who is interested in what we do. It really helps me in sales, like when I'm busy in a conversation, and I notice someone from that company is on my site; then I can call them and close the deal. This happened twice already. I also love that I can just talk to the founders, and they implemented feedback so quickly, making the product keep getting better. The quality of the product and the speed at which they work is honestly amazing. Additionally, the initial setup of Contaktly was very easy. Review collected by and hosted on G2.com.

I encountered a few little bugs at the beginning and I was a bit nervous because the company is relatively new on the market. Review collected by and hosted on G2.com.

I found identifying the exact organisations visiting our site extremely helpful as I could see who was interested in our service right now. We want to adopt a more inbound approach and this feels like it can help with that Review collected by and hosted on G2.com.

You see how long your competition spends on your site Review collected by and hosted on G2.com.

The AI chatbot works surprisingly well, I was skeptical at first. The Identify feature has been a great addition, especially in combo with the Slack connection. The UI is good looking and snappy. Pricing is on par with competing platforms and support has been extraordinary - Jamie really goes the extra mile. Review collected by and hosted on G2.com.

I want better filtering options that apply before the company limits and Slack automations kick in. Review collected by and hosted on G2.com.

great user interface, fair price, measurable ROI Review collected by and hosted on G2.com.

no issues really, we received convertible contacts above expectations Review collected by and hosted on G2.com.