The service is wonderful. Alexis has helped me with two separate issues, both resulting in fixing the problem. Review collected by and hosted on G2.com.

Some of the same issues are reoccurring. Review collected by and hosted on G2.com.

Working from home, and manually dialing numbers from my cell phone was wasting previous time during Call blocks. Especially when I had a big list in front of me, conquer makes this process easier and more efficient. Review collected by and hosted on G2.com.

I would love to be able to build a dial list on it, to make it even easier for dial sessions. Review collected by and hosted on G2.com.

I love being able to track all my reps calls through DS manager and give live coaching rather than listening to a call after it happened. Review collected by and hosted on G2.com.

I currently dislike the slow response time with calls and also when you call people there is a slight delay, it would be awesome if the latency would be cut down. Review collected by and hosted on G2.com.

During my time in Sales Leadership and as a Sales Rep, I've worked with numerous VOIP companies. DialSource really takes the cake. They work with you to create new systems and ways of doing business. They also are extremely quick in reacting to support needs or general questions. Review collected by and hosted on G2.com.

So far, I have not seen that many issues. Anything we come across, they quickly work to correct for us. Review collected by and hosted on G2.com.

It is very efficient and the support is extremely fast to help. Review collected by and hosted on G2.com.

The calls dropping but after some assistance I no longer have this issue. Review collected by and hosted on G2.com.

It allows me to track incoming calls to my phone number quite easily, in such a way that I can know where the call I am receiving comes from, in addition, the handling of its interface is something quite simple and intuitive which allows me Make use of its functions without any inconvenience, in the same way it has been quite useful when conducting telephone campaigns to advertise my products, since it offers an excellent option to achieve that end Review collected by and hosted on G2.com.

Customer service can take too long to respond to a simple request from the user. Review collected by and hosted on G2.com.

DialSource is very easy to use. It increased my output by 20% on a daily basis and sometimes I can get double the amount of calls out I used to by manually dialing. It helps organize my day by keeping things in time-zones, and my notes are quickly accessible so I can see what previous conversations I have had with the contacts. I love the seamless integration with SalesForce! We have used the tool team wide for 2 years now and it just keeps improving! When we do have an issue, the tech services team always responds very quickly and gets issues resolved or elevated to next level extremely fast. It's overall a great tool! Review collected by and hosted on G2.com.

My biggest complaint is for my own campaigns - when I get behind a day or two (or three. . ) it always pulls oldest call backs first so calls I needed to make on a specific day don't load if I am not there in my queue. I wish it would pull the day of calls first and THEN the oldest calls. Review collected by and hosted on G2.com.

It connect easily with my sales tool (SalesForce), we can keep the tracking of the call, recorded, for sales team this is a good point for check the daily activities, FUP and continuity in projects. If you forget something it will be part of my sales toll records.

If you have any doubts the support team use to answer really fast (this is an excelent point).

The upsides of using Dialsource is get the information easily in my sales tool.

Those points are the most important in my opinion, but I need to choose one the tracking provide in my sales tool is the best possibility provided. Review collected by and hosted on G2.com.

DialSource has a big trouble, the tool don't work in wireless networking, for be honest it rarely does in wireless networking and if it does definitely will work doing calls with an horrible delay.

All my problems with the tool is related with delay, sometimes even in a good connectivity it shows a small delay.

For us in sales it has a horrible impact. My recommendation is: Team, you need to improve this point because it is frustrating when happens. Review collected by and hosted on G2.com.

The user interface is attractive - looks simple to use Review collected by and hosted on G2.com.

At the moment there is much technology in use - could potentially hurt the productivity gap in initial stages Review collected by and hosted on G2.com.

The ability to easily connect/link my calls with notes attached. Review collected by and hosted on G2.com.

Sometimes if I have more than one call in the view, it doesn't allow me to properly link the call - or if i'm trying to remove another call so I can merge calls, it hangs up on the person that I have on the line and doesn't get rid of the already completed call Review collected by and hosted on G2.com.