Introducing G2.ai, the future of software buying.Try now
BackBox
Sponsored
BackBox
Visit Website
Product Avatar Image
ConfigCat

By ConfigCat

4.7 out of 5 stars
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with ConfigCat?

BackBox
Sponsored
BackBox
Visit Website

ConfigCat Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of integration and intuitive dashboard of ConfigCat, enhancing their feature rollout and testing processes. (8 mentions)
Users love the ease of use of ConfigCat, appreciating its intuitive dashboard and straightforward integration process. (6 mentions)
Users appreciate the seamless implementation of A/B testing with ConfigCat, which enhances their deployment strategy effectively. (4 mentions)
Users commend ConfigCat for its top-notch customer support, consistently responsive and helpful when facing challenges. (4 mentions)
Users enjoy the easy integrations of ConfigCat, enabling quick setup and seamless implementation for their projects. (4 mentions)
Users find the setup ease of ConfigCat invaluable, enabling quick integration and smooth onboarding experiences. (3 mentions)
Users find limited features in ConfigCat, such as lacking advanced analytics and restrictions on email addresses. (4 mentions)
Users find customization difficult, struggling with manual entry and lacking integrations that hinder functionality. (2 mentions)
Users find feature flags issues challenging, particularly with managing custom attributes and missing review processes. (2 mentions)
Users find the poor UI challenging, especially for non-technical individuals, complicating their overall experience. (2 mentions)
Users faced initial challenges with access control, complicating user management until the features were later improved. (1 mentions)
Users find access restrictions challenging, particularly with group assignments and limited integration options affecting organization-wide control. (1 mentions)

Top Pros or Advantages of ConfigCat

1. Features
Users value the ease of integration and intuitive dashboard of ConfigCat, enhancing their feature rollout and testing processes.
See 8 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Reliable feature flag solution for our engineering and PM teams"

What do you like about ConfigCat?

Our product and engineering teams have been using Configcat for a number of years after evaluating it against some competitors. We have not regretted

Dougllas F. P.
DP

Dougllas F. P.

Small-Business (50 or fewer emp.)

5.0/5

"Simple, Reliable, and Developer-Friendly Feature Toggle Tool"

What do you like about ConfigCat?

What I like most about ConfigCat is its simplicity and ease of use. The dashboard is clean and intuitive, and integrating it into our applications was

2. Ease of Use
Users love the ease of use of ConfigCat, appreciating its intuitive dashboard and straightforward integration process.
See 6 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Reliable feature flag solution for our engineering and PM teams"

What do you like about ConfigCat?

Our product and engineering teams have been using Configcat for a number of years after evaluating it against some competitors. We have not regretted

Dougllas F. P.
DP

Dougllas F. P.

Small-Business (50 or fewer emp.)

5.0/5

"Simple, Reliable, and Developer-Friendly Feature Toggle Tool"

What do you like about ConfigCat?

What I like most about ConfigCat is its simplicity and ease of use. The dashboard is clean and intuitive, and integrating it into our applications was

3. A/B Testing
Users appreciate the seamless implementation of A/B testing with ConfigCat, which enhances their deployment strategy effectively.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fairly priced product for bigger teams with excellent support and industry leading feature set"

What do you like about ConfigCat?

- We liked that instead of having a seat based pricing model, ConfigCat just has different packages, but all can have unlimited users. This makes pric

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"ConfigCat is a Game-Changer for Our Release Flow"

What do you like about ConfigCat?

ConfigCat has been a game-changer for our release flow. We love how it enables us to seamlessly implement A/B testing and canary releases, which are c

4. Customer Support
Users commend ConfigCat for its top-notch customer support, consistently responsive and helpful when facing challenges.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fairly priced product for bigger teams with excellent support and industry leading feature set"

What do you like about ConfigCat?

- We liked that instead of having a seat based pricing model, ConfigCat just has different packages, but all can have unlimited users. This makes pric

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"ConfigCat is a Game-Changer for Our Release Flow"

What do you like about ConfigCat?

ConfigCat has been a game-changer for our release flow. We love how it enables us to seamlessly implement A/B testing and canary releases, which are c

5. Easy Integrations
Users enjoy the easy integrations of ConfigCat, enabling quick setup and seamless implementation for their projects.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"ConfigCat is a Game-Changer for Our Release Flow"

What do you like about ConfigCat?

ConfigCat has been a game-changer for our release flow. We love how it enables us to seamlessly implement A/B testing and canary releases, which are c

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Best combination of capability and price"

What do you like about ConfigCat?

ConfigCat is a no-frills solution in a crowded space and is easy to get started with. Our team was able to get ConfigCat integrated into our first pro

6. Setup Ease
Users find the setup ease of ConfigCat invaluable, enabling quick integration and smooth onboarding experiences.
See 3 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Reliable feature flag solution for our engineering and PM teams"

What do you like about ConfigCat?

Our product and engineering teams have been using Configcat for a number of years after evaluating it against some competitors. We have not regretted

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Best combination of capability and price"

What do you like about ConfigCat?

ConfigCat is a no-frills solution in a crowded space and is easy to get started with. Our team was able to get ConfigCat integrated into our first pro

Top Cons or Disadvantages of ConfigCat

1. Limited Features
Users find limited features in ConfigCat, such as lacking advanced analytics and restrictions on email addresses.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"ConfigCat is a Game-Changer for Our Release Flow"

What do you dislike about ConfigCat?

One small limitation we encountered with the free plan is the cap of 100 specific email addresses that can be assigned to a feature flag. For our need

Verified User
T

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent product"

What do you dislike about ConfigCat?

Usage of segments does not include validations and a missing comma can break the entire segment list

2. Customization Difficulty
Users find customization difficult, struggling with manual entry and lacking integrations that hinder functionality.
See 2 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Best combination of capability and price"

What do you dislike about ConfigCat?

ConfigCat is not nearly as full-featured as some competitors in the feature flag space; I could see how trying to use ConfigCat to perform A/B testing

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fairly priced product for bigger teams with excellent support and industry leading feature set"

What do you dislike about ConfigCat?

- The UI and UX in general could be improved. The platform is mostly used by developers, so it has not been a big issue, but people outside engineerin

3. Feature Flags Issues
Users find feature flags issues challenging, particularly with managing custom attributes and missing review processes.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"ConfigCat is a Game-Changer for Our Release Flow"

What do you dislike about ConfigCat?

One small limitation we encountered with the free plan is the cap of 100 specific email addresses that can be assigned to a feature flag. For our need

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fairly priced product for bigger teams with excellent support and industry leading feature set"

What do you dislike about ConfigCat?

- The UI and UX in general could be improved. The platform is mostly used by developers, so it has not been a big issue, but people outside engineerin

4. Poor UI
Users find the poor UI challenging, especially for non-technical individuals, complicating their overall experience.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Critical to our business"

What do you dislike about ConfigCat?

The UI can be a bit complex for a first timer, but is workable once you understand the concepts. We have engineers, product managers, and support work

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fairly priced product for bigger teams with excellent support and industry leading feature set"

What do you dislike about ConfigCat?

- The UI and UX in general could be improved. The platform is mostly used by developers, so it has not been a big issue, but people outside engineerin

5. Access Control
Users faced initial challenges with access control, complicating user management until the features were later improved.
See 1 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Reliable feature flag solution for our engineering and PM teams"

What do you dislike about ConfigCat?

At the beginning there were some team and org account management features missing, which made it a bit difficult to add and remove users and assign pe

6. Access Restrictions
Users find access restrictions challenging, particularly with group assignments and limited integration options affecting organization-wide control.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fairly priced product for bigger teams with excellent support and industry leading feature set"

What do you dislike about ConfigCat?

- The UI and UX in general could be improved. The platform is mostly used by developers, so it has not been a big issue, but people outside engineerin

ConfigCat Reviews (34)

Reviews

ConfigCat Reviews (34)

4.7
34 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Dougllas F. P.
DP
Developer
Small-Business (50 or fewer emp.)
"Simple, Reliable, and Developer-Friendly Feature Toggle Tool"
What do you like best about ConfigCat?

What I like most about ConfigCat is its simplicity and ease of use. The dashboard is clean and intuitive, and integrating it into our applications was fast and straightforward. It supports progressive feature rollouts and user targeting, which helps us test features safely in production. I also appreciate that the SDKs are open-source and well-documented, which builds confidence in the platform. Review collected by and hosted on G2.com.

What do you dislike about ConfigCat?

While ConfigCat works really well, it lacks some advanced analytics and experimentation features, such as deeper A/B testing capabilities and native impact reports. Pricing can also become a concern as the number of environments and users grows, especially for larger teams or organizations with more complex needs. Review collected by and hosted on G2.com.

SH
CTO
Mid-Market (51-1000 emp.)
"ConfigCat helps us isolate features in a multi-team continuous delivery setup"
What do you like best about ConfigCat?

For real continuous delivery, the development of features needs to be isolated, so that the code is ready to go to production at any time. ConfigCat does that for us flawlessly without any integration issues. Its usage has been self-explanatory and without further need of documentation or customer support. The overview of feature toggles across all environments is very helpful to see the general status of development in a project. Review collected by and hosted on G2.com.

What do you dislike about ConfigCat?

The only thing that is not really easy to do with the way we use ConfigCat is the isolation of features that span multiple teams and/or services. We would need to define an overarching product for that. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Excellent Feature Flag system"
What do you like best about ConfigCat?

- very easy and straightforward to implement with the many options they provide with their different SDKs for different languages.

- very responsive support

- extensive options to implement more advanced feature flags and rollout strategies

- Very competitive pricing in comparison to some of their competitors Review collected by and hosted on G2.com.

What do you dislike about ConfigCat?

Their Dashboard sometimes has a little confusing UI, which could use some improvements. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business (50 or fewer emp.)
"Best combination of capability and price"
What do you like best about ConfigCat?

ConfigCat is a no-frills solution in a crowded space and is easy to get started with. Our team was able to get ConfigCat integrated into our first product in a matter of a couple of days with no real road blocks. The way that ConfigCat uses deterministic methods to ensure that users are segmented properly, whether it's through the UI SDK or server-side SDK is great, as data remains on your client. This makes feature flag segments extremely fast within the product. Review collected by and hosted on G2.com.

What do you dislike about ConfigCat?

ConfigCat is not nearly as full-featured as some competitors in the feature flag space; I could see how trying to use ConfigCat to perform A/B testing may be difficult, as the analytics/usage are not extremely robust. Review collected by and hosted on G2.com.

Guilherme  A.
GA
Principal Engineer
Mid-Market (51-1000 emp.)
"Easy to use and easy to adopt in company"
What do you like best about ConfigCat?

Is so easy for new users start to create and integrate in our application Review collected by and hosted on G2.com.

What do you dislike about ConfigCat?

there is nothing that i can mentionate, because we use it and we are loving it. Review collected by and hosted on G2.com.

German B.
GB
Director of Product Management
Mid-Market (51-1000 emp.)
"Love the flexibility from the support team"
What do you like best about ConfigCat?

The tool is great for the price to add to your platform out-of-the-box features for features progressive and segmented activation, pretty useful for running betas, a/b tests, etc.

Their support team is also great, highlighting where we are over the quota for instance and being flexible in us fixing certain things before asking to move to the next plan. Review collected by and hosted on G2.com.

What do you dislike about ConfigCat?

Nothing that I'm aware of. Maybe the tool is not as sophisticated as others to support experimentation E2E. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Fairly priced product for bigger teams with excellent support and industry leading feature set"
What do you like best about ConfigCat?

- We liked that instead of having a seat based pricing model, ConfigCat just has different packages, but all can have unlimited users. This makes pricing predictable and the product guilt-free to use with larger teams, where some members might need to use the platform very often, while others only few times a quarter or etc.

- Also having the free tier available to test everything out before commiting was crucial. During that testing period it was also very clear that their support is top-notch, always responding quickly and being there to guide us. The support materials they provide are also super helpful and the wide range of differnt SDK-s makes implementation easy.

- Commitment to initiative like OpenFeature shows that they are serious and ready to be industry leader in Feature Flagging.

- In terms of their product, we like the privacy and security focus and having ability to run proxies in our own infrastructure - this was a crucial element what we needed from a feature flagging platform and it has enabled us to use feature flagging platform without compromising our SLA-s. Review collected by and hosted on G2.com.

What do you dislike about ConfigCat?

- The UI and UX in general could be improved. The platform is mostly used by developers, so it has not been a big issue, but people outside engineering struggle.

- We rely on many custom targeting attributes and its currently not easy to manage those, as these need to typed in manually several times, leading to typos and other silly mistakes

- Flag change review process in currently missing

- Missing integrations with product analytics tools like Heap and Planhat Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market (51-1000 emp.)
"Critical to our business"
What do you like best about ConfigCat?

ConfigCat is easy to use and has been rock solid for us. It has great support for multiple products, environments, and configs within them, providing centralized feature management across multiple products.

Feature flag services often price based on MAU which is impossibly expensive for a SaaS product like ours. ConfigCat has a fair pricing model based on config downloads and network traffic that makes it feasible for us to use the product. Additionally the add-ons make it easy to tailor the costs a bit before switching to a higher plan and they've been more than willing to work with us. Review collected by and hosted on G2.com.

What do you dislike about ConfigCat?

The UI can be a bit complex for a first timer, but is workable once you understand the concepts. We have engineers, product managers, and support working in there. Review collected by and hosted on G2.com.

Response from Csilla Kisfaludi of ConfigCat

Thank you so much for sharing your feedback and for the kind words! We’re so glad to hear that ConfigCat has been a reliable tool for your feature management and that our pricing model has worked well for your needs.

We also appreciate your honest thoughts on the UI. Your feedback is really valuable to us and helps us make improvements to ensure ConfigCat is as user-friendly as possible.

Thanks again for taking the time to share your experience. If there’s anything more we can do to make your experience even better, we’re always here to help!

— The ConfigCat Team

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"ConfigCat is a Game-Changer for Our Release Flow"
What do you like best about ConfigCat?

ConfigCat has been a game-changer for our release flow. We love how it enables us to seamlessly implement A/B testing and canary releases, which are critical for our deployment strategy. The tool is straightforward to integrate and use, allowing us to experiment and release features confidently without disrupting our users. Their support team is also a standout – always responsive and helpful whenever we need assistance, ensuring we can tackle any challenges promptly. Review collected by and hosted on G2.com.

What do you dislike about ConfigCat?

One small limitation we encountered with the free plan is the cap of 100 specific email addresses that can be assigned to a feature flag. For our needs, this was a bit restrictive as we required a higher limit. That said, this is a minor issue compared to the overall value and quality of the service, which has been excellent. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Small-Business (50 or fewer emp.)
"Simple integration for powerful and controlled feature rollout"
What do you like best about ConfigCat?

Flexible for gated access to features and also for on the fly performance optimisation settings on early adopters in early stages of application rollouts Review collected by and hosted on G2.com.

What do you dislike about ConfigCat?

History not massively useful - would be great to have longer retention Review collected by and hosted on G2.com.