Confidence by Spotify Reviews & Product Details

The support was helpful, the UI/UX is intuitive, and it was easy to implement in our repo. Review collected by and hosted on G2.com.

Sometimes it isn’t easy to debug specific test issues, especially around exposure and certain metrics. Review collected by and hosted on G2.com.

The tool is very easy to get started with, and the Confidence team is highly available to answer our questions. It also strengthens collaboration and helps us feel more comfortable making data-driven decisions. Review collected by and hosted on G2.com.

It is quite a technical field, so there is a learning curve before feeling fully comfortable with all the nuances the tool offers. Review collected by and hosted on G2.com.

I appreciate the easiness to use and setting up Confidence by Spotify. It's easier to set up and do an A/B test or a rollout compared to other tools such as Firebase. I also like the metrics provided. Review collected by and hosted on G2.com.

Setting up the fact tables for the metrics is time-consuming. As a product manager, I feel this is the most time-consuming step in the A/B testing process. Review collected by and hosted on G2.com.

Highly opinionated on experiment outcomes. Like having a group of phd statisticians hired at the company. Review collected by and hosted on G2.com.

Different design in how to setup experiments compared to previous tools so we needed to change how we target/expose users to different treatments. But got a lot of support from the team to change wow with targeting as smooth as possible Review collected by and hosted on G2.com.

Confidence bootcamp, AI capabilities, UI, developers team and how they support us and listen to the feedback Review collected by and hosted on G2.com.

There are occasional bugs sometimes, but the team tries to resolve them and help as soon as possible Review collected by and hosted on G2.com.

The way it shows the metric results, randomization of users, support from confidence team whenever we are stuck... Review collected by and hosted on G2.com.

The way it creates the report once the test is completed. There is no way to customize it Review collected by and hosted on G2.com.

It’s flexible and simple to run multiple experiments and analyze the results. Review collected by and hosted on G2.com.

There isn’t a proper tutorial for beginners to help them get started. Review collected by and hosted on G2.com.

Educational material. Many smart functions to make complicated things easier. Nice UI. Easy to collaborate. Review collected by and hosted on G2.com.

Sometimes hard to understand the underlying problem when something goes wrong. Review collected by and hosted on G2.com.

Simplicity, architecture and ecosystem. I can run my feature flags everywhere. Review collected by and hosted on G2.com.

Bro, the UI isn't great ngl. But it would be amazing if we could have stuff sync'd to code better. Look at e.g. Looker's LookML part - idk. Review collected by and hosted on G2.com.

Robust and keeping me on the right track when it comes to testing. Review collected by and hosted on G2.com.

It's hard to learn. It's not a "plug and play" experience Review collected by and hosted on G2.com.