--- title: Commune Reviews meta\_title: 'Commune Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 36 reviews by the users' company size, role or industry to find out how Commune works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 36 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Commune Reviews & Product Details Visit Website Commune is the brand advocacy platform for B2C companies that grows revenue by increasing UGC on social media and improving LTV through building a community of consumer advocates. First released in 2019, we have supported 300+ clients such as Adobe, Kellogg's, Mazda, Panasonic, and Marugame Udon. Key Differentiators: - Gamification and incentives to turn community members into advocates A fully customizable challenges/rewards system encourages community members to engage with other community members, answer surveys, complete training, and post reviews on social media. - AI-powered community management: Leveraging data from millions of users from hundreds of communities, Commune's AI helps you run a successful community while reducing the workload by 10x. - The world's first mobile-first community platform: Commune is a mobile-first community platform with a native app. Embedding in an existing app is available too. - All-in-one platform for B2C companies to engage with customers: Points, Rewards, Surveys, E-learning, Livestreaming, custom pop-ups, push notifications...everything you need for engaging community members built-in. * * * Product Website Commune Seller [Commune](https://www.g2.com/sellers/commune-ebd60868-6eec-4722-a9fa-787cc6aac6c0) Discussions [Commune Community](https://www.g2.com/products/commune-2025-04-24/discuss) Languages Supported English, Japanese Solution Type Best-of-Breed Overview by Yuya Takada Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 22 months [ View More Pricing Information ](https://www.g2.com/products/commune-2025-04-24/pricing) ## Top-Rated Alternatives [ ![Mighty Networks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ ![Circle](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Circle") Circle 4.5/5(515) ](https://www.g2.com/products/circle-so-circle/reviews) [ ![Higher Logic Thrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Higher Logic Thrive") Higher Logic Thrive 4.4/5(435) ](https://www.g2.com/products/higher-logic-thrive/reviews) [ View All Alternatives ](https://www.g2.com/products/commune-2025-04-24/competitors/alternatives) ## User Insights Average based on 36 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Takahiro H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Takahiro H.") TH Takahiro H. Mid-Market (51-1000 emp.) 11/24/2023 "A strong partner for novice community managers." 5/5 What do you like best about Commune? ・It has all the features needed for an online community. ・Intuitive operation with No-code. Easy to build a site. ・A user community is provided, where we can learn while experiencing the user experience ourselves. Review collected by and hosted on G2.com. What do you dislike about Commune? Better searchability of content in the community will further enhance the customer experience. Review collected by and hosted on G2.com. What problems is Commune solving and how is that benefiting you? ・By utilizing Community Touch for onboarding, man-hours were reduced to 1/10. ・Provide customers with a high level of trust and satisfaction and prevent churn. ・Sharing information about customer success creates opportunities for upselling. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Modhilal M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Modhilal M.") MM Modhilal M. Associate Product Manager Information Technology and Services Mid-Market (51-1000 emp.) 6/22/2023 "Highly customizable community platform" 4.5/5 What do you like best about Commune? ~ Commune has an excellent interface and it is significantly easy to set up. Even a person without any technical knowledge can form a community using commune ~ They have preconfigured setup where we can easily setup various types of pages that are needed for the community ~ And their support and their promises on feature requests are great. They went in and out in implementing the community for us and they timely delivered the features that we requested within the deadlines and they have also helped in using the commune to promote the community in the best possible ways Review collected by and hosted on G2.com. What do you dislike about Commune? ~ Nothing to dislike here. We have raised a feature request and if other communities also find them useful it would be justifiable for the commune to build them ~ The request is, since our community is public we would like to approve the posts before they publish on the community. ~ It would also be good if there is any improvements in the text editor Review collected by and hosted on G2.com. What problems is Commune solving and how is that benefiting you? ~ Providing product knowledge to our users ~ Engaging with them in a public forum ~ Being transparent with our customers with the features we build and the feedback they provide Review collected by and hosted on G2.com. Show More Response from Commune Marketing of Commune [Editedit](https://www.g2.com/survey_responses/commune-review-8243193/official_response/edit) Thank you for your review! We're delighted you've found Commune easy to use and our support team helpful. We appreciate your suggestions about post-approval and text editor improvements. They're crucial for us as we aim to continually refine our platform according to user needs. We're glad Commune aids in your customer engagement and product knowledge sharing. We're committed to fostering such robust communities. Thank you again, and we look forward to serving you and your community! Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/3/2023 "Users in Sight, Their Voices Heard: The Ultimate Platform for Community Management" 5/5 What do you like best about Commune? ・Thanks for its user-friendly UI and meticulous support; we were able to launch in just about a month. ・Commune is an effective platform for creating touchpoints with users and facilitating smooth communication between users and between users and administrators. Review collected by and hosted on G2.com. What do you dislike about Commune? In terms of strengthening engagement with users through Commune, we would appreciate improvements in the management interface UI, expansion of event management features, and addition of user push-type engagement functionalities. Review collected by and hosted on G2.com. What problems is Commune solving and how is that benefiting you? ・The most significant impact of its implementation is the visibility of our users. We've established connections with our contractual contacts and those actively engaged in the field. ・Discovery of highly engaged users ・By creating a space for users to post, we can hear about their real issues and concerns, allowing us to tailor our content and event themes to provide information that resonates with and supports our users. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Venture Capital & Private Equity](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Venture Capital & Private Equity") AV Verified User in Venture Capital & Private Equity Small-Business (50 or fewer emp.) 3/4/2024 "The Ideal product to enhance community bonding" 5/5 What do you like best about Commune? Commmune is capable of communicating and exchanging information interatctively which creates the bonds of members belonging to our enterpreneur community. Review collected by and hosted on G2.com. What do you dislike about Commune? Sometimes a bug occurs and disables us from posting Review collected by and hosted on G2.com. What problems is Commune solving and how is that benefiting you? It enables the members of our entrepreneur community to communicate frequently through the platform with various contents. Review collected by and hosted on G2.com. Show More 3/14/2024 Current UserValidated ReviewerSource: Organic KT kanna t. Mid-Market (51-1000 emp.) 11/15/2023 "Comprehensive Support Makes It Easy for Beginners to Start Building Their Community" 5/5 What do you like best about Commune? ・You can easily make various detailed settings and operate the platform intuitively. It's also simple to tailor content for different user demographics directly on the site, allowing for higher-quality content from a user's perspective. ・The extensive support system offers information exchange and networking opportunities among community managers, which helps in learning more practical ways to use the platform. Review collected by and hosted on G2.com. What do you dislike about Commune? ・Enhancing design flexibility and content creation options would further improve user experience. Review collected by and hosted on G2.com. What problems is Commune solving and how is that benefiting you? ・While we haven't yet realized tangible outcomes in problem-solving, the implementation has allowed us to consolidate various manuals and resources that were previously scattered, reducing support and maintenance costs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Mid-Market (51-1000 emp.) 1/4/2024 "The Ultimate Community Platform" 3/5 What do you like best about Commune? The management interface is intuitively easy to use and allows for timely live updates, enabling precise settings for user experiences. Review collected by and hosted on G2.com. What do you dislike about Commune? Integrating with Salesforce is a bit expensive. Review collected by and hosted on G2.com. What problems is Commune solving and how is that benefiting you? Since its implementation, our marketing team has become a hub for internal cross-business collaboration, advancing our information delivery to users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 22 months ### Average Discount 16% [ View More Pricing Information ](https://www.g2.com/products/commune-2025-04-24/pricing) ##### ##### Commune Features Community Building Member Profiles Real-Time Notifications Community Improvement Gamification Polls & Questions Customer Analytics Community Insights Community Engagement Analytics Downloadable Reports Community Management Community Feeds & Discussions [ View More Features ](https://www.g2.com/products/commune-2025-04-24/features) ##### Categories on G2 [Employee Communications](https://www.g2.com/categories/employee-communications)[Online Community Management](https://www.g2.com/categories/online-community-management) ##### Explore More [Which auditing services solutions offer quick implementation and minimal training requirements for small to mid-market teams?](https://www.g2.com/discussions/which-auditing-services-solutions-offer-quick-implementation-and-minimal-training-requirements-for-small-to-mid-market-teams)[Which on-premise data integration software is most relied on for scheduling automated daily workflows so data pipelines run consistently without manual intervention each morning?](https://www.g2.com/discussions/on-premise-data-integration-which-on-premise-data-integration-software-is-most-relied-on-for-scheduling-automated-daily-workflows)[What platform integrates service desk tools with asset management?](https://www.g2.com/discussions/what-platform-integrates-service-desk-tools-with-asset-management) [Best AI video generation platforms for social media content](https://www.g2.com/discussions/which-is-the-best-ai-video-generation-platform-for-social-media-content)[Which lead retrieval systems have the strongest integrations with HubSpot and Salesforce so captured leads flow directly into the CRM without a CSV export step?](https://www.g2.com/discussions/which-lead-retrieval-systems-have-the-strongest-integrations-with-hubspot-and-salesforce-so-captured-leads-flow-directly-into-the-crm-without-a-csv-export-step)[Pros and Cons Details](https://www.g2.com/products/commune-2025-04-24/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)