---
title: Commune Reviews
meta_title: 'Commune Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 36 reviews by the users' company size, role or industry to
  find out how Commune works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 36
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Commune Reviews
**Vendor:** Commune  
**Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 36
## About Commune
Commune is the brand advocacy platform for B2C companies that grows revenue by increasing UGC on social media and improving LTV through building a&amp;nbsp;community of consumer advocates. First released in 2019, we have supported 300+ clients such as Adobe, Kellogg&#39;s, Mazda, Panasonic, and Marugame Udon. Key Differentiators: - Gamification and incentives to turn community members into advocates A fully customizable challenges/rewards system encourages community members to engage with other community members, answer surveys, complete training, and post reviews on social media. - AI-powered community management: Leveraging data from millions of users from hundreds of communities, Commune&#39;s AI helps you run a successful community while reducing the workload by 10x. - The world&#39;s first mobile-first community platform: Commune is a mobile-first community platform with a native app. Embedding in an existing app is available too. - All-in-one platform for B2C companies to engage with customers: Points, Rewards, Surveys, E-learning, Livestreaming, custom pop-ups, push notifications...everything you need for engaging community members built-in.



## Commune Pros & Cons
**What users like:**

- Users love the **ease of use** of Commune, enabling quick engagement and personalization without complexity. (3 reviews)
- Users love the **intuitive design** of Commune, allowing for easy engagement and personalized community experiences. (2 reviews)
- Users value the **access convenience** of Commune, enjoying support through community engagement and a mobile app for notifications. (1 reviews)
- Users value the **customization options** of Commune for creating a personalized and vibrant community space. (1 reviews)
- Users love the **customizability** of Commune, allowing them to create a personalized and engaging community experience. (1 reviews)
- Users value the **customizability** of Commune, creating a vibrant and personalized community experience that stands out. (1 reviews)
- Users value the **supportive community** of Commune, finding help and engaging discussions beneficial for all. (1 reviews)
- Customizability (1 reviews)
- Customization Flexibility (1 reviews)
- Easy Setup (1 reviews)

**What users dislike:**

- Users find the **booking process outdated** and suggest it should align more with modern community apps. (1 reviews)
- Users feel there is a strong need for **more features** in the Commune web app to enhance functionality. (1 reviews)
- Users feel there is a **significant lack of features** in Commune, hindering the app&#39;s usability and functionality. (1 reviews)



- [View Commune pricing details and edition comparison](https://www.g2.com/products/commune-2025-04-24/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-09+20%3A14%3A59+-0500&secure%5Bsession_id%5D=9aa9c632-d855-4322-8ca1-c42c689cda60&secure%5Btoken%5D=eeaf36b04a8ff93e401e1c8aea2b4ca50b24c865fe3fa2cd77e56b33fa5130a8&format=llm_user)

## Commune Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Email
- Multi-Channel Sharing
- Mass Notifications
- Alerts/Notifications

**Community Building**
- Member Profiles
- Real-Time Notifications
- Member Discovery
- Member Referrals
- Community Spaces
- Paid Memberships
- Multimedia Sharing
- Courses
- Alerts/Notifications

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)
- Chat
- Mobile Access
- Real-Time Chat
- Live Chat

**Community Improvement**
- Gamification
- Polls & Questions
- Automation Rules

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation
- Newsletter Management
- Content Management
- Email Management
- Visitor Management
- Communication Management
- Screensaver Management
- Calendar Management
- Document Management
- Knowledge Management
- Task Management
- Campaign Management
- Workflow Management
- File Management

**Customer Analytics**
- Community Insights
- Community Engagement Analytics
- Downloadable Reports
- ROI Tracking
- Engagement Tracking
- Activity Tracking

**Content Distribution - Employee Communications**
- Newsfeed
- Newsletter Engine
- Multi-Channel Sharing
- File Sharing

**Community Management**
- Community Feeds & Discussions
- Live Streaming
- Chat & Messaging
- Events Management
- Admin Roles & Permissions
- Knowledge Base Management
- Group Management
- Content Management
- Feedback Management
- Membership Management
- Email Management
- Website Management
- Communication Management
- User Management
- Calendar Management

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations
- Social Media Integration

**Agentic AI - Online Community Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Social Media Integration
- Third-Party Integrations
- Multi-Language

**Agentic AI - Employee Communications**
- Cross-system Integration
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Event Calendar
- Live Streaming
- Digital Signage
- Chat/Messaging
- Employee Directory
- Single Sign On
- Audience Targeting
- Customizable Branding
- Employee Communities
- Access Controls/Permissions
- API
- Audio/Video Messaging
- Collaboration Tools
- Surveys & Feedback
- Reporting & Statistics
- Quizzes
- AI Copilot
- Scheduled Messaging
- Read Receipts
- Multi-Channel Communication
- Secure Data Storage
- Space Reservation
- Customizable Templates
- Compliance Tracking
- Employee Engagement
- Real-Time Updates
- Generative AI
- Employee Onboarding
- Activity Dashboard
- Customizable Forms
- Search/Filter
- Employee Database
- Tagging
- Discussions/Forums
- Document Storage
- Drag & Drop
- Role-Based Permissions
- Data Import/Export
- Commenting/Notes
- Employee Photos
- Activity Tracking
- Transcripts/Chat History
- Mobile Alerts
- Engagement Tracking
- Blogs
- @mentions

**Additional Functionality**
- Activity Dashboard
- Generative AI
- Single Sign On
- Email Reminders
- API
- Discussions/Forums
- Ideation
- Personalization
- Reporting & Statistics
- Contact Database
- Moderation
- @mentions
- Member Directory
- Mobile Access
- Filtering
- Data Import/Export
- Commenting/Notes
- Document Storage
- Customizable Branding
- AI Copilot
- Drag & Drop
- SSL Security
- Customizable Templates

## Top Commune Alternatives
  - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.5/5.0 (745 reviews)
  - [Circle](https://www.g2.com/products/circle-so-circle/reviews) - 4.5/5.0 (501 reviews)
  - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - 4.4/5.0 (427 reviews)

