VI

Violetta I.

Small-Business (50 or fewer emp.)

5/30/2018

"I love this app"

5/5

What do you like best about CometChat?

Easy to Build with and amazing Affiliate Program Review collected by and hosted on G2.com.

What do you dislike about CometChat?

CometChat has been Amazing to us. We have faced no problems or issues till date. Review collected by and hosted on G2.com.

What problems is CometChat solving and how is that benefiting you?

We are a team of freelance website developers and build Social Media and Networking

Websites, We always love tools that are easy to build with and can Integrate on multiple

platforms. CometChat perfectly fits our requirements. We promote and use CometChat for its

functionality and Easy to Build SDK. It has been an amazing product to use and their Affiliate

program makes us love them even more. CometChat is the perfect Chat Solution and we

promote it to any developer out there. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

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Hi Violetta,

Thanks so much for your feedback! We're happy to hear that you've been able to utilize our product for multiple solutions within your client stack. We look forward to continuing to add value to you and your team!

SD

Shalim D.

Small-Business (50 or fewer emp.)

6/11/2018

"Amazing staff support"

5/5

What do you like best about CometChat?

Exceptional Product and Amazing service. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

CometChat is an amazing product and our users love it. Review collected by and hosted on G2.com.

What problems is CometChat solving and how is that benefiting you?

We own a small business but the local customers love our products and we always want to keep them engaged. We created an app where customers could know more about upcoming events and our updated menus. We added CometChat to allow our growing user base to connect with us, discuss future events and give us their opinions and ideas for new food. CometChat has been amazing for our business, we have a thriving and growing community and we love the growth. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

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Hi Shalim,

Thank you so much for your feedback and we're happy to hear about how much you've been able to connect with your users and community! Enabling meaningful connections is a core mission of ours and hearing your story exemplifies just that.

AA

Alice A.

Small-Business (50 or fewer emp.)

10/13/2018

"Really Flexible Features"

4.5/5

What do you like best about CometChat?

I love the flexibility I get from the available features Review collected by and hosted on G2.com.

What do you dislike about CometChat?

Our journey this far has been really positive Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

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Hi Alice!

Thank you so much for your feedback! Providing a frictionless and valuable customer journey is something we hope our customers resonate with and we're glad you experienced the same. Be sure to check out our updates page below to see what other features and enhancements our team has been cooking up!

See how CometChat improved

WA

Wilfredo A.

Mid-Market (51-1000 emp.)

5/13/2018

"Numerous possibilities"

5/5

What do you like best about CometChat?

Features, Integrations and Affiliate program Review collected by and hosted on G2.com.

What do you dislike about CometChat?

There has't been too much to dislike, Generally a Positive experience till date Review collected by and hosted on G2.com.

Recommendations to others considering CometChat:

The sheer number of integration numbers are overwhelming Review collected by and hosted on G2.com.

What problems is CometChat solving and how is that benefiting you?

We make Apps and Websites and are always looking for solutions that fit easily with our current

building process. CometChat has over 90 Integrations, it takes minimal efforts from our side to

Integrate CometChat into our Client's existing projects. It is easily to build with has all the

features one could need and is overall the perfect Chat Integration for us. We love CometChat

and the Affiliate program helps us learn and promote a solution we genuinely love all at the

same time. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

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Hi Wilfredo,

Thank you so much for your feedback! We're glad to hear that we could be a part of your business ecosystem that provides ease-of-use, accessibility, and dependability. Looking forward to continuing to be a part of your success!

VR

Vihaan R.

Small-Business (50 or fewer emp.)

6/11/2018

"Too many features !!"

5/5

What do you like best about CometChat?

Easy to Install and filled with features Review collected by and hosted on G2.com.

What do you dislike about CometChat?

It has been an amazing experience no complains Review collected by and hosted on G2.com.

What problems is CometChat solving and how is that benefiting you?

After searching for a good time we found CometChat. We required a web solution, mobile app. We went with not just the Web solution and Mobile app but also the Desktop messenger and it has been the best investment we have made towards our website.The Customer service has been great. They are fast to answer questions and very informative with their replies. CometChat has been working perfectly well on our website and has helped us grow rather quickly. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

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Hi Vihaan!

Thank you so much for the feedback! Definitely happy to see you were able to generate an immediate ROI when it came time to integrating our product. Looking forward to seeing you continue your success and growing alongside with you and your business!

AJ

Ann J.

Small-Business (50 or fewer emp.)

6/11/2018

"A year down the line, no glitches"

5/5

What do you like best about CometChat?

Constant Updates and Amazing Support all year round Review collected by and hosted on G2.com.

What do you dislike about CometChat?

CometChat has been amazing to us all through. Review collected by and hosted on G2.com.

What problems is CometChat solving and how is that benefiting you?

We purchased CometChat quite some time ago and we have stuck by it. The product has been helpful all this time. It has come a long way as a good communication tool and the support team has been very supportive towards us.

The constant updates and new features have helped us stay up to date with more offerings to our customers regularly. We recently migrated our domain and the support team assisted us in configuring CometChat again. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

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Hi Ann!

Thank you so much for the feedback and allowing us to be a part of your journey and success! We've definitely come a long way and would not have been able to grow as an organization without customers such as yourself. Be sure to check out updates page below to view all of our new releases and enhancements!

See how CometChat improved

MF

McDonald F.

Developer

Computer Games

Small-Business (50 or fewer emp.)

4/8/2018

"It's reliable"

5/5

What do you like best about CometChat?

Its reliable, economical and does exactly what it says it'll do. We bought CometChat to add it to our Marketplace website as a simple way for our buyers to connect with the sellers. The product does exactly that, it lets the buyers connect with sellers on our website. Review collected by and hosted on G2.com.

What do you dislike about CometChat?

The company is based out of India

(we are from North America) and the emails may take a bit more time to get replies too. It's a small discomfort not an issue. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

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Hi McDonald,

Thank you so much for your feedback! Just wanted to add that we are a US-based company (Denver, CO) but we have actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. Nonetheless, we're happy that you were able to increase sales, connect your stakeholders and enhance the journey!

TV

Theodora V.

Small-Business (50 or fewer emp.)

5/30/2018

"Functional app"

5/5

What do you like best about CometChat?

Very Features and Easy to build with SDK Review collected by and hosted on G2.com.

What do you dislike about CometChat?

Just the long hour of wait for a support email reply. Review collected by and hosted on G2.com.

What problems is CometChat solving and how is that benefiting you?

As a professional dating agency we need a professional chat script, that not just integrates with

our existing website but also had all the features we wanted. We are glad to use and

recommend CometChat, it has all the features to fit our needs and integrates with our current

website with minimal efforts.

Both we and our customers love CometChat and would recommend it to anyone who is looking

for a professional chat solution. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

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Hi Theodora!

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. As a dating app, we're glad we're able to help facilitate and provide the value your business needs to help create connections between your users!

JV

Jeremy V.

Small-Business (50 or fewer emp.)

7/23/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Extremely Positive experience till date."

5/5

What do you like best about CometChat?

Easy Integration and best in class features Review collected by and hosted on G2.com.

What do you dislike about CometChat?

We love the product and would definitely recommend it. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

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Hi Jeremy,

We really appreciate your feedback! I think you hit all the notes when speaking of how many leverage points there is when it comes to using our chat-based solution and we're wholeheartedly happy after reading your experience 😊

VG

victoria G.

IT Business Consultant

Computer & Network Security

Small-Business (50 or fewer emp.)

5/9/2018

"Flexibility"

4.5/5

What do you like best about CometChat?

It comes with better Features and more customizable Review collected by and hosted on G2.com.

What do you dislike about CometChat?

Its been quite awesome till day. Let's hope it stays that way though :) Review collected by and hosted on G2.com.

What problems is CometChat solving and how is that benefiting you?

We decided to create a website where our large family and all its distance members could know more about our ancestors and we later added CometChat so that all of us could communicate. It has helped us connect with long cousins and also plan family get togethers. It has been a great addition to our website. It was easy to customize and match our websites theme. We love CometChat and would recommend it everyone looking for a chat integration. Review collected by and hosted on G2.com.

Response from Stephen Mui of CometChat

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Hi Victoria,

We love to hear that we were able to help facilitate a meaningful and purposeful communication tool between your family members! Thank you so much for the feedback and we hope this has led to greater connections!

CometChat Reviews (111)

CometChat Reviews (111)

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