Customer support is very very good, they respond immediately to any of the queries, tech support, or concerns we have.

Their SDKs and APIs are straightforward to integrate and very flexible. Review collected by and hosted on G2.com.

Their SDKs should be improved to support all the functionalities similar to API. Specific data is not available in SDK which is in API.

A few UI functionalities are also missing in SDK like reacting to a message.

The current reporting functionality is adequate but needs to improve on the ability to generate reports with more details. Review collected by and hosted on G2.com.

Video file thumbnails and URL favicons are auto-generated by their system. Definitely a plus point. Review collected by and hosted on G2.com.

Flutter SDK, being new, is a little unpolished. Constantly have to keep an eye out for changelogs. Review collected by and hosted on G2.com.

SDK is the best for the various development environment. (E.g. iOS , android , website JS) Review collected by and hosted on G2.com.

The API capacity and calling response speed. Review collected by and hosted on G2.com.

Easy integration and convenient services Review collected by and hosted on G2.com.

Probably the design of screens could be improved Review collected by and hosted on G2.com.

Comet has great chat sdks for different platforms. In addition it also has a good apis Review collected by and hosted on G2.com.

They at times afd new plans/ models that are expensive. The older plan are not offered these features. Review collected by and hosted on G2.com.

Easy to integrate and modular feature set enables us to easily scale our product with our user growth. Review collected by and hosted on G2.com.

Used to be slow with lag problems and couldnt handle high volumes but much better now Review collected by and hosted on G2.com.

It works mostly as expected but the ongoing billing issues are terrible. Review collected by and hosted on G2.com.

Their billing team is terrible. Still dealing with ongoing issues after an upgrade months later. Review collected by and hosted on G2.com.

It's a easy to integrate plugin that performs chat and calling features Review collected by and hosted on G2.com.

Less Documentation and frequent updates will affect/break the integration Review collected by and hosted on G2.com.

The documentation, the available examples, and the great variety of integration with different programming languages, and the sub-integration with different frameworks guide you on the way to integrate chat and video conferencing in your application. Review collected by and hosted on G2.com.

They need to delve into the methodologies of each framework since even if they propose a pre-made visual interface, it does not comply with the flow of the framework (Ionic-Angular-Capacitor App). It takes a long time to achieve a perfect adaptation. Review collected by and hosted on G2.com.

It has allowed me to install an online chat on my websites to achieve better communication with the users of my websites, in addition, the installation process is quite easy, fast and simple to perform only enough to perform a few initial configurations and it is ready to use without any problems, in addition, this chat not only works perfectly for text conversations, but also has the particularity that it allows me to establish communications via video calls or teleconferences with a very Good resolution Review collected by and hosted on G2.com.

It is somewhat expensive for startups, and their customer service is quite slow to respond to my requests (however simple they may be). Review collected by and hosted on G2.com.