Comet Backup Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Comet Backup for its secure and reliable backup solutions, ensuring essential data is safeguarded effortlessly. (24 mentions)

Users value the secure storage of Comet Backup, preventing loss of essential and confidential data effectively. (16 mentions)

Users commend the ease of use of Comet Backup, praising its seamless integration with various storage providers. (14 mentions)

Users appreciate the secure and reliable storage system of Comet Backup, ensuring their data is well protected. (12 mentions)

Users value the flexible storage capacity of Comet Backup, which meets diverse backup needs across multiple devices. (12 mentions)

Users find the complex interface of Comet Backup challenging, needing clearer instructions and improved design for better usability. (4 mentions)

Users find Comet Backup to be expensive, especially for small businesses, driving some to consider alternatives. (4 mentions)

Users suggest that UX improvement is necessary for better aesthetics and clearer feature instructions in Comet Backup. (4 mentions)

Users are dissatisfied with pricing issues, including pre-pay requirements and high costs for small businesses. (3 mentions)

Users find the retention policies confusing, which may hinder their understanding of Comet Backup's features. (2 mentions)

5 Pros or Advantages of Comet Backup

1. Backup Solutions

Users commend Comet Backup for its secure and reliable backup solutions, ensuring essential data is safeguarded effortlessly.

See 24 mentions

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Arvind D.

Small-Business (50 or fewer emp.)

5.0/5

"Versatile Backup with Easy Setup"

What do you like about Comet Backup?

I like that Comet Backup is used for taking any kind of data backup, which other software aren't capable of. I appreciate that it's fully integrated w

Matt C.

Small-Business (50 or fewer emp.)

4.5/5

"Comet Backup Saves Money and Runs Reliably"

What do you like about Comet Backup?

Comet Backup has been over a money saver and has functioned very well. The backups complete without issue. It is easy to setup new users and devices.

2. Security

Users value the secure storage of Comet Backup, preventing loss of essential and confidential data effectively.

See 16 mentions

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Omar B.

Mid-Market (51-1000 emp.)

5.0/5

"Comet Backup, the best software for running your digital backups and security copies."

What do you like about Comet Backup?

Comet Backup is high quality enterprise software that offers the most advanced resources for backing up all your digital work automatically and secure

adrian C.

Enterprise (> 1000 emp.)

5.0/5

"Comet Backup: a high performance system for backing up your information and work content."

What do you like about Comet Backup?

I like using Comet Backup's features because it allows me to back up my work securely and automatically, protecting all the work data and files I stor

3. Ease of Use

Users commend the ease of use of Comet Backup, praising its seamless integration with various storage providers.

See 14 mentions

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Arvind D.

Small-Business (50 or fewer emp.)

5.0/5

"Versatile Backup with Easy Setup"

What do you like about Comet Backup?

I like that Comet Backup is used for taking any kind of data backup, which other software aren't capable of. I appreciate that it's fully integrated w

Justin W.

Small-Business (50 or fewer emp.)

5.0/5

"Good Backup Verification, Custom Branding, Pricing"

What do you like about Comet Backup?

The monitoring dashboard gives me an easy way to verify all client backups

4. Data Security

Users appreciate the secure and reliable storage system of Comet Backup, ensuring their data is well protected.

See 12 mentions

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adrian C.

Enterprise (> 1000 emp.)

5.0/5

"Comet Backup: a high performance system for backing up your information and work content."

What do you like about Comet Backup?

I like using Comet Backup's features because it allows me to back up my work securely and automatically, protecting all the work data and files I stor

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Excellent and reliable backup solution !"

What do you like about Comet Backup?

Comet backup does its job perfectly. Our maximum data is on AWS instances - EC2 and Amazon Lightsail where our company client's website is stored. Thi

5. Storage Capacity

Users value the flexible storage capacity of Comet Backup, which meets diverse backup needs across multiple devices.

See 12 mentions

See Related User Reviews

Arvind D.

Small-Business (50 or fewer emp.)

5.0/5

"Versatile Backup with Easy Setup"

What do you like about Comet Backup?

I like that Comet Backup is used for taking any kind of data backup, which other software aren't capable of. I appreciate that it's fully integrated w

Curtis C.

Mid-Market (51-1000 emp.)

5.0/5

"Comet Backup guarantees effective and secure backup and storage of valuable company information"

What do you like about Comet Backup?

Comet Backup ensures effective and secure backup and storage of valuable company information. It is also very easy to use, details the stored informa

5 Cons or Disadvantages of Comet Backup

1. Complex Interface

Users find the complex interface of Comet Backup challenging, needing clearer instructions and improved design for better usability.

See 4 mentions

See Related User Reviews

Matt C.

Small-Business (50 or fewer emp.)

4.5/5

"Comet Backup Saves Money and Runs Reliably"

What do you dislike about Comet Backup?

Overall, Comet Backup doesn't really have any cons so far and I have been using it for over a year. If I had to choose something, I would say that the

K Vasanth K.

Small-Business (50 or fewer emp.)

3.0/5

"Modern cloud with Direct-to-cloud backup features"

What do you dislike about Comet Backup?

The website and the interface consoles can be improvised to look better and few features need a clear explanation about the instructions.

2. Expensive

Users find Comet Backup to be expensive, especially for small businesses, driving some to consider alternatives.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Good backup solution, very good support"

What do you dislike about Comet Backup?

The main issue I have with the service is the requirement to "pre-pay"; ie they debit a minimum of $100 USD (for my service) that is non-refundable if

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Fix of issue when backup failed to see disks on server"

What do you dislike about Comet Backup?

The cost of the service changed and the amount they are asking is not viable for a small business. Then to ask us to pay more for self-hosting than pa

3. UX Improvement

Users suggest that UX improvement is necessary for better aesthetics and clearer feature instructions in Comet Backup.

See 4 mentions

See Related User Reviews

Matt C.

Small-Business (50 or fewer emp.)

4.5/5

"Comet Backup Saves Money and Runs Reliably"

What do you dislike about Comet Backup?

Overall, Comet Backup doesn't really have any cons so far and I have been using it for over a year. If I had to choose something, I would say that the

K Vasanth K.

Small-Business (50 or fewer emp.)

3.0/5

"Modern cloud with Direct-to-cloud backup features"

What do you dislike about Comet Backup?

The website and the interface consoles can be improvised to look better and few features need a clear explanation about the instructions.

4. Pricing Issues

Users are dissatisfied with pricing issues, including pre-pay requirements and high costs for small businesses.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Good backup solution, very good support"

What do you dislike about Comet Backup?

The main issue I have with the service is the requirement to "pre-pay"; ie they debit a minimum of $100 USD (for my service) that is non-refundable if

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Fix of issue when backup failed to see disks on server"

What do you dislike about Comet Backup?

The cost of the service changed and the amount they are asking is not viable for a small business. Then to ask us to pay more for self-hosting than pa

5. Confusing Implementation

Users find the retention policies confusing, which may hinder their understanding of Comet Backup's features.

See 2 mentions

See Related User Reviews

Matt C.

Small-Business (50 or fewer emp.)

4.5/5

"Comet Backup Saves Money and Runs Reliably"

What do you dislike about Comet Backup?

Overall, Comet Backup doesn't really have any cons so far and I have been using it for over a year. If I had to choose something, I would say that the

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Kim J.

Real Estate Agent.

Real Estate

Small-Business (50 or fewer emp.)

7/9/2024

"A Thorough Analysis of Functionality, Efficiency and Usability."

5/5

What do you like best about Comet Backup?

I value Comet Backup because of its easy user-friendly interface, dependable data protection, strong performance, and extensive feature set. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Lack of significant customization options. Review collected by and hosted on G2.com.

Isabelle C.

Sales Engineer

Small-Business (50 or fewer emp.)

4/17/2024

"Excellent software with a good system to save time"

5/5

What do you like best about Comet Backup?

I like how easy it is to set up, the cost, the versatility, the user interface and its excellent system, plus it offers a good learning curve. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

I had problems at the beginning of the implementation, especially connecting to storage. Review collected by and hosted on G2.com.

Dave J.

Owner

Small-Business (50 or fewer emp.)

2/14/2024

"Top solution for MSP's"

5/5

What do you like best about Comet Backup?

The best thing about Comet Backup is the ease of use. It is very simple to setup and start protecting your data. Also, customer support is fairly quick for a company on the other side of the globe from the US. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

I wish the method of updating was a little smoother. It's not terrible, but it could be improved. Review collected by and hosted on G2.com.

Evert S.

Small-Business (50 or fewer emp.)

10/24/2023

"Keeps all data with the best encrypted backup in the cloud"

4.5/5

What do you like best about Comet Backup?

It is a backup tool that operates in the cloud providing multiple options for companies to safeguard with a high level of security and great storage of customer data. This tool is very versatile and very intuitive because it can not only store backups in the cloud but also has backups on Windows, Linux, macOS that are desktop systems. It also has great support that is responsible for guiding you when problems arise online. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

This tool should send its updates in an automated way to all its clients so that the system does not collapse, since keeping the database updated tends to speed up the data storage process. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

With the integrations that Comet Backup has with Google Cloud, Wasabi, Microsoft Azure, AWS, it has become one of our main tools as it allows us not only to back up customer data in the cloud but also allows us to maintain control of security and we can export the data already stored on other platforms through the integrations it has, being able to provide better service to all our customers. Review collected by and hosted on G2.com.

Josh K.

Small-Business (50 or fewer emp.)

2/15/2024

"Cost-effective and easy-to-use backup solution"

4/5

What do you like best about Comet Backup?

The flat rate pricing and ability to provide your own object storage and backup server make it very appealing from a cost standpoint. It's also super easy to set up and manage. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

I have not found many negatives in my usage of the product. The interface is a little bit outdated, graphically, but that's not really a big deal. Updates for the self-hosted version of the server could be slightly easier to deploy or automated. An apt repository would be a big improvement. Review collected by and hosted on G2.com.

Mux_ L.

Project mananger

Broadcast Media

Mid-Market (51-1000 emp.)

7/8/2024

"Inexpensive Backup tool to consider..!!"

4.5/5

What do you like best about Comet Backup?

It offers an intuitive interface for easy use and deployment. Provides an affordable solution. Integrates with both cloud providers and local storage options. Also it Supports bare metal backups. Excellent customer support when issues arise. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

It is an all round excellent product..nothing to dislike. Review collected by and hosted on G2.com.

Alex L.

Small-Business (50 or fewer emp.)

5/6/2024

"Great! Until it wasn't"

0/5

What do you like best about Comet Backup?

Comet is a bulletproof backup software built for MSPs and VARs. It's intuitive software with generally good support. Integrated fast with Windows, Mac, and S3 storage. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Crazy abrupt price hiking has caused us to have to reevaluate and move onto a new solution in less than 8 months or else to face nearly triple our fees. The company cannot be trusted. Review collected by and hosted on G2.com.

John C.

Small-Business (50 or fewer emp.)

2/14/2024

"Very pleased"

5/5

What do you like best about Comet Backup?

The server dashboard is very easy to use and provides a quick glimpse of the running clients. Reporting is very good as well with a quick click on the progress bar delivering reports for that backup. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Scheduling and selecting policies is a bit clunky, but once you sort out the sequence that is tolerable Review collected by and hosted on G2.com.

david s.

Owner

Small-Business (50 or fewer emp.)

2/20/2024

"A fantastic endpoint backup solution that can be hosted or self-managed"

5/5

What do you like best about Comet Backup?

The fact that it can be self-hosted so that you can provide and manage your own storage Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

there is a bit of a learning curve involved if you are self-hosting the software Review collected by and hosted on G2.com.

Lucio O.

Small-Business (50 or fewer emp.)

8/31/2023

"Comer Backup backs up data in the cloud in the most way."

4/5

What do you like best about Comet Backup?

Comer Backup is a platform that is based on the backup of information in the cloud, increasing the security and information of the company. It is a platform easy to handle, contains support that is active 24/7, and is a tool compatible with various operating systems such as Windows, Linux, and macOS. Automation functions simplify the work of data storage and clients in the cloud, reducing the work for users so that they can focus on other functions. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

The only weak point that Comer Backup has is the generation of reports to the clients about the backups that it carries. However, in the internal management, it provides more information about the backups, expanding the information provided by this platform. Otherwise, it does not present any other weak point. Review collected by and hosted on G2.com.

What problems is Comet Backup solving and how is that benefiting you?

Undoubtedly, the large storage that this platform contains has influenced our excellent backup of our users' data in the cloud with extreme encryption codes that provide greater security to customers. Highlighting that thanks to its integrations with Wasabi, CloudView CRM, and GitHub, it can serve users from different countries, managing to expand our services to different areas. Review collected by and hosted on G2.com.