Cogent Reviews
What do you like best?
Cogent is definitely the most advanced software solution for legal collections. The workflows and automations are the best and the ability to streamline business while minimizing errors can't be beat. Review collected by and hosted on G2.com.
What do you dislike?
Like all software solutions, Cogent isn't perfect. There are bugs that can be hard to trace and replicate which make them very hard to resolve. Support is responsive and does their best to help. Review collected by and hosted on G2.com.
What do you like best?
Ability to organize large volume based on next pending tasks. Ability to print multiple documents for different files. Able to put custom comments and codes as well as mass action multiple files to do the same thing such as put them in another queue or print a document. Review collected by and hosted on G2.com.
What do you dislike?
I am not sure if there is a new version of the software out but software is definitely a little outdated and not user friendly. It takes a while to get used to Cogent and if you are not used to computers it will take even longer. It is confusing because each time you open a window it opens separately instead of something like a "New Tab".There are some issues I have with Cogent that I am not sure is just due to our IT department or Cogent itself. Additionally, as far as I am aware there is no current support for Cogent. Review collected by and hosted on G2.com.
What do you like best?
Cogent is comfortable to use. The results are accurate and there is no guessing as to what selection need to be made. Review collected by and hosted on G2.com.
What do you dislike?
There are so many key strokes but the end result is good. Review collected by and hosted on G2.com.
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