Cogent Reviews & Product Details

Cogent Overview

What is Cogent?

Cogent automates the collections process across the complete lifecycle, reducing the cost of collecting debt and increasing debt recovery.

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Product Description

Cogent automates the collections process across the complete lifecycle, reducing the cost of collecting debt and increasing debt recovery.


Seller Details
Seller
Agreeya Solutions, Inc
Company Website
HQ Location
Folsom, CA
Twitter
@AgreeYaGlobal
3,519 Twitter followers
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Cogent Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Cogent support team is industry leading!!! Review collected by and hosted on G2.com.

What do you dislike?

Overall if I had to pick something it would be the individual user scanning. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No problems....I would say we are making improvements with Cogent to keep the product moving forward. Our business has increased due to the functionality of Cogent. This product was good when we started using it.... it is so much more today. They update their system regularly to keep up with industry demands. Review collected by and hosted on G2.com.

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Director Of Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Cogent is definitely the most advanced software solution for legal collections. The workflows and automations are the best and the ability to streamline business while minimizing errors can't be beat. Review collected by and hosted on G2.com.

What do you dislike?

Like all software solutions, Cogent isn't perfect. There are bugs that can be hard to trace and replicate which make them very hard to resolve. Support is responsive and does their best to help. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are much more efficient and accurate. Review collected by and hosted on G2.com.

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Paralegal
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Ability to organize large volume based on next pending tasks. Ability to print multiple documents for different files. Able to put custom comments and codes as well as mass action multiple files to do the same thing such as put them in another queue or print a document. Review collected by and hosted on G2.com.

What do you dislike?

I am not sure if there is a new version of the software out but software is definitely a little outdated and not user friendly. It takes a while to get used to Cogent and if you are not used to computers it will take even longer. It is confusing because each time you open a window it opens separately instead of something like a "New Tab".There are some issues I have with Cogent that I am not sure is just due to our IT department or Cogent itself. Additionally, as far as I am aware there is no current support for Cogent. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am solving problems such as the ability to be able to keep up with and on top of thousands of files and batch print many documents at once instead of one by one. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Cogent is comfortable to use. The results are accurate and there is no guessing as to what selection need to be made. Review collected by and hosted on G2.com.

What do you dislike?

There are so many key strokes but the end result is good. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use Cogent on a daily basis and am comfortable with it. Review collected by and hosted on G2.com.

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