Cofense Reporter Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Cofense Reporter, making reporting phishing attempts quick and straightforward. (1 mentions)

Users appreciate the ease of reporting phishing attempts with Cofense Reporter, significantly enhancing their security awareness. (1 mentions)

Users appreciate the user-friendly design of Cofense Reporter, enhancing both reporting speed and security awareness. (1 mentions)

Users appreciate the easy setup of Cofense Reporter, making it quick and simple to get started. (1 mentions)

Users appreciate the user-friendly interface of Cofense Reporter, making it quick and easy to report phishing attempts. (1 mentions)

Top Pros or Advantages of Cofense Reporter

1. Ease of Use

Users appreciate the ease of use of Cofense Reporter, making reporting phishing attempts quick and straightforward.

See 1 mentions

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CP

Cristhian P.

Enterprise (> 1000 emp.)

4.0/5

"Easily Elevates Phishing Awareness and Security"

What do you like about Cofense Reporter?

I love how easy to use Cofense Reporter is, and I find it very fast to report phishing attempts. It helps me improve my security awareness significant

2. Phishing Prevention

Users appreciate the ease of reporting phishing attempts with Cofense Reporter, significantly enhancing their security awareness.

See 1 mentions

See Related User Reviews

CP

Cristhian P.

Enterprise (> 1000 emp.)

4.0/5

"Easily Elevates Phishing Awareness and Security"

What do you like about Cofense Reporter?

I love how easy to use Cofense Reporter is, and I find it very fast to report phishing attempts. It helps me improve my security awareness significant

3. Product Innovation

Users appreciate the user-friendly design of Cofense Reporter, enhancing both reporting speed and security awareness.

See 1 mentions

See Related User Reviews

CP

Cristhian P.

Enterprise (> 1000 emp.)

4.0/5

"Easily Elevates Phishing Awareness and Security"

What do you like about Cofense Reporter?

I love how easy to use Cofense Reporter is, and I find it very fast to report phishing attempts. It helps me improve my security awareness significant

4. Setup Ease

Users appreciate the easy setup of Cofense Reporter, making it quick and simple to get started.

See 1 mentions

See Related User Reviews

CP

Cristhian P.

Enterprise (> 1000 emp.)

4.0/5

"Easily Elevates Phishing Awareness and Security"

What do you like about Cofense Reporter?

I love how easy to use Cofense Reporter is, and I find it very fast to report phishing attempts. It helps me improve my security awareness significant

5. User Interface

Users appreciate the user-friendly interface of Cofense Reporter, making it quick and easy to report phishing attempts.

See 1 mentions

See Related User Reviews

CP

Cristhian P.

Enterprise (> 1000 emp.)

4.0/5

"Easily Elevates Phishing Awareness and Security"

What do you like about Cofense Reporter?

I love how easy to use Cofense Reporter is, and I find it very fast to report phishing attempts. It helps me improve my security awareness significant

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CP

Cristhian P.

End user support technician

Enterprise (> 1000 emp.)

12/19/2025

"Easily Elevates Phishing Awareness and Security"

4/5

What do you like best about Cofense Reporter?

I love how easy to use Cofense Reporter is, and I find it very fast to report phishing attempts. It helps me improve my security awareness significantly. I really enjoy the simulated phishing emails, which enhance employees' resilience to phishing emails. Users actively try to identify suspicious emails to get points or badges, which adds an engaging element. The initial setup was very easy, which was another plus. Review collected by and hosted on G2.com.

What do you dislike about Cofense Reporter?

I think there could be more interactive activities to learn more about phishing and online threats. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

Originally submitted 11/4/2022

"Cofense Reporter - Ok but not as good as KnowBe4"

2/5

What do you like best about Cofense Reporter?

Pricing was very good, customer service is great. Creating campaigns was easy to do. Review collected by and hosted on G2.com.

What do you dislike about Cofense Reporter?

There were a lot of issues with the management of the platform, some automation issues along with Cofense going through a change in the UI and some things are still on the legacy side. The button for reporting is not reliable - it causes clients to crash at times and when we used it, the Mac version had issues. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

9/12/2022

"A Great System"

4/5

What do you like best about Cofense Reporter?

The system provides a very easy rollout, great reporting capabilities, and advanced threat analytics. Review collected by and hosted on G2.com.

What do you dislike about Cofense Reporter?

The cofense agent is a next gen antivirus, meaning that it doesn't perform a traditional antivirus check. While in general this is rated to be better, it's not a full replacement. I would prefer to have a combination of both on my systems. Review collected by and hosted on G2.com.

KS

Kjetil S.

Technical Support Engineer

Enterprise (> 1000 emp.)

8/1/2021

"Confense Reporter - makes reporting a phishing email just one click of a button away"

5/5

What do you like best about Cofense Reporter?

This add-in is very easy to use on the part of enterprise users. Review collected by and hosted on G2.com.

What do you dislike about Cofense Reporter?

This addin disappears sometimes and becomes disabled. But it can reenabled quickly so that should not be a big issue. Review collected by and hosted on G2.com.

Recommendations to others considering Cofense Reporter:

Get this tool so you could empower your users and provide them an easy way to report phishing emails that threatens your enterprise security. Review collected by and hosted on G2.com.

What problems is Cofense Reporter solving and how is that benefiting you?

This addin provides an easy to report a phishing mail to the enterprise malware detection team without the need to send an email or call the service desk. Review collected by and hosted on G2.com.

UC

Verified User in Capital Markets

Enterprise (> 1000 emp.)

1/17/2019

"Great Phishing Reporting Tool"

4.5/5

What do you like best about Cofense Reporter?

Cofense Reporter makes it super simple to report any suspicious emails that are clearly fake/malware or ones that you may be unsure about. Our organization quite frequently sends out phishing emails to test employees, and this tool makes it simple for employees to report these emails. Previously, it wasn't entirely clear how to report a phishing email in Outlook, we would simply delete them. Review collected by and hosted on G2.com.

What do you dislike about Cofense Reporter?

No negatives thus far, the program is super simple to use and integrates well with Outlook. Review collected by and hosted on G2.com.

What problems is Cofense Reporter solving and how is that benefiting you?

Cofense provides very helpful metrics in terms of tracking the number of phishing emails that employees receive and lets our security team capture them before there's a broader security breach. It also makes it easy to report suspicious emails to stop more employees from being impacted. We've had individuals fall into the trap of phishing emails, and when working in finance it's especially dangerous to have that happen. Review collected by and hosted on G2.com.