--- title: CloudMasonry Reviews meta_title: 'CloudMasonry Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how CloudMasonry works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 14 scale: '5' date_modified: '2026-06-24' parent_category: name: Ecosystem Service Providers url: https://www.g2.com/categories/ecosystem-service-providers --- # CloudMasonry Reviews **Vendor:** CloudMasonry **Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services) **Average Rating:** 4.9/5.0 **Total Reviews:** 14 ## About CloudMasonry CloudMasonry is a Salesforce consulting partner, delivering success with transformative cloud-based business services and partner solutions. Registered Salesforce Consulting Partner Consulting Resources with +10 years of Salesforce Experience We offer a tailor-made approach for enterprise organizations, guiding each through the challenges of working with and harnessing the potential of cloud-based tools such as Salesforce. With over a decade’s dedicated experience in the field, CloudMasonry’s business-to-business consulting services are built on a foundation of experience across a range of industries. CloudMasonry was built on the knowledge that many existing Salesforce customers often struggle to utilize Salesforce to its fullest. With Salesforce pushing out three technical releases a year, we looked around and saw that Salesforce customers too often felt like they couldn’t keep up. At the same time, we knew all about the powerful features of Salesforce like Field Service Lightning and know just how powerful they can be. The aim of CloudMasonry is to partner with Salesforce clients to maintain their current CRM while incorporating its very best features, leading to a robust, up-to-date Salesforce-powered solution. SERVICES PROVIDED: Data Migration & Complex Integrations End User Training Salesforce Value Assurance / Health Checks Salesforce Implementation Progam Oversight Technology Roadmapping / System Design Managed Services / Ongoing Innovation ## CloudMasonry Pros & Cons **What users like:** - Users commend the **excellent communication** and responsiveness of the CloudMasonry team throughout the project process. (2 reviews) - Users praise the **responsive customer support** of CloudMasonry, highlighting their thorough communication and professional expertise. (2 reviews) - Users appreciate the **problem-solving expertise** of CloudMasonry, noting their professional and responsive project management. (2 reviews) - Users appreciate the **depth of domain expertise** and professionalism from CloudMasonry's responsive and thorough team. (1 reviews) - Users value the **depth of domain expertise** and professionalism of the CloudMasonry team, enhancing project success. (1 reviews) - Users appreciate the **responsive and efficient support** from CloudMasonry, enhancing collaboration and project success. (1 reviews) - Users commend CloudMasonry for its **comprehensive knowledge** of Salesforce, ensuring tailored solutions and clear communication throughout projects. (1 reviews) - Knowledgeability (1 reviews) - Organization (1 reviews) - Problem-Solving (1 reviews) ## CloudMasonry Reviews ### 1. Highly efficient and personable team **Rating:** 5.0/5.0 stars **Reviewed by:** Sidd M. | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about CloudMasonry?** Always available to help with project solutions. Will always be direct and honest about associated risks and will never sugar coat anything. Will propose solutions but will never be pushy about upselling. **What do you dislike about CloudMasonry?** None spring to mind - they have been excellent throughout. **Recommendations to others considering CloudMasonry:** Be very clear on what you want in the scope of your project. **What problems is CloudMasonry solving and how is that benefiting you?** We enlisted Cloudmasonry at short notice to help us with a project to move our CRM to Salesforce. There was a tight deadline and required a new build in a very short space of time. We were manage to get this project live with little to no issues on go-live date. ### 2. Extremely Professional agency and strong depth of knowledge **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about CloudMasonry?** Depth of domain expertise Incredibly professional team of experts A delight to work with Responsive, very thorough Excellent project management and communication Very well run customer engagement process from start to finish with clear pricing, transparent reporting and you don't pay for hours you don't use! **What do you dislike about CloudMasonry?** There is nothing we disliked about working with CloudMasonry. I would work with them again without any hesitation and have already recommended them to other parts of the business. **Recommendations to others considering CloudMasonry:** Absolutely engage them! **What problems is CloudMasonry solving and how is that benefiting you?** Implementing lead scoring and grading, lead assignment rules and integration of Pardot and Salesforce to enable us to implement a program of end-to-end lead management, reporting, attribution and measurement to support a strategic business goal. ### 3. Knowledgeable and easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon W. | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about CloudMasonry?** My colleague and I really enjoyed working with Ishan and Gary. They were both responsive to emails, met with us on a regular basis to provide project updates and answer questions, and they are both very knowledgeable about Salesforce. **What do you dislike about CloudMasonry?** We did not have any negative experiences with our project. **What problems is CloudMasonry solving and how is that benefiting you?** We worked with CloudMasonry to build a new drip campaign for our graduate programs. The new campaign will alleviate some of the manual communication we were doing to connect with our prospective students. ### 4. Impressive knowledge and expertise from CloudMasonry **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about CloudMasonry?** Our experience with CloudMasonry has been impressive, primarily due to the consultant's knowledge and expertise in Salesforce. She answered questions quickly and gave clear explanations that we were able to understand as beginners to the system- and kindly repeated herself if we didn’t. She was also very accommodating whenever the schedule or scope had to change a bit. Not only did CloudMasonry solve countless requests during our time working together, we also feel more educated and prepared to take on new projects. **What do you dislike about CloudMasonry?** It is not explicitly a dislike, but we underestimated the time and involvement that would be required on our end of the partnership. We learned quickly that the more attention we were able to dedicate to the projects, the more efficient our consultant could be with her work. In the end, our engagement working alongside our consultant only benefited our own knowledge of the system. **Recommendations to others considering CloudMasonry:** Be prepared to possibly dedicate even more time to Salesforce than before the partnership, but understand that extra time will be beneficial to your Salesforce org and knowledge of the system. **What problems is CloudMasonry solving and how is that benefiting you?** CloudMasonry first helped us do a general audit and clean-up of our organization, which included small changes to improve UX and bigger changes to our user types and permissions that were crucial to org security. They then helped us automate multiple processes through Flows, enhance our reporting capabilities, and build helpful dashboards with detailed data visualizations. These enhancements have significantly streamlined our operations and improved overall efficiency. ### 5. On time and in budget delivery by CloudMasonry **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about CloudMasonry?** - Understanding of our business, and the willingness to adjust the implementation based on our needs - Excellent communication of status, including budget, deliverables, and risks - Comprehensive knowledge of Salesforce, what works/what doesn't **What do you dislike about CloudMasonry?** We are also using a third party integration layer, and there was initially friction between CloudMasonry and this company. Once the issue was known, CloudMasonry did a great job of proactively pulling in this company into meetings and making sure the work product was integrated as needed. **Recommendations to others considering CloudMasonry:** CloudMasonry is highly recommended if you are looking for an expert partner to help you implement and grow with the Salesforce platform. **What problems is CloudMasonry solving and how is that benefiting you?** We were using CloudMasonry to implement Salesforce, specifically CPQ. ### 6. I've had the most pleasurable experience working with the CloudMasonry team. **Rating:** 5.0/5.0 stars **Reviewed by:** Vianett E. | Director of CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about CloudMasonry?** The top reasons why I love CloudMasonry: They are incredibly knowledgeable. They are always available (even during off hours). Easy to work with. Amazing communication. They are incredibly organized and always follow through with any open/action items. **What do you dislike about CloudMasonry?** There are absolutely no downsides to working with CloudMasonry. **Recommendations to others considering CloudMasonry:** If you are looking for expert partners to help you grow within the Salesforce platform I highly recommend CloudMasonry. Again, their level of expertise, communication, and dedication is unlike any other partners that I have worked with. **What problems is CloudMasonry solving and how is that benefiting you?** Cloudmasonry has helped with the continued support and maintenance of our Salesforce platforms (Sales Cloud, Marketing Cloud, and Service Cloud). They have been key partners in the growth of our business by helping us navigate through Salesforce in order to achieve our marketing goals. They provide a full team of experts that literally become a part of your internal team. The Marketing Automation team is a true dream team. Specific to the marketing cloud platform not only have they helped us in a technical aspect but also strategically. We have expanded our customer lifecycle strategy thanks to their shared insights and openness to collaboration. ### 7. Exceptional Salesforce Consulting Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Danelle G. | Senior Contract Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2023 **What do you like best about CloudMasonry?** The consultants at CloudMasonry are undoubtedly smart and demonstrated a deep understanding of Salesforce and its capabilities. They took the time to thoroughly analyze our business requirements and customize Salesforce to suit our specific needs. Their intelligence was evident in the thoughtful solutions they proposed, always keeping our long-term goals in mind. **What do you dislike about CloudMasonry?** I did not have any downsides, they continued to impress me the entire time. **Recommendations to others considering CloudMasonry:** One of the standout qualities of CloudMasonry is their problem-solving prowess. No challenge was too big for them, and they tackled each obstacle with creativity and efficiency. Their ability to find innovative solutions to complex issues was truly commendable and played a crucial role in the success of our Salesforce implementation. Their commitment to delivering a high-quality solution was evident at every stage of the project. Their team of smart, hardworking, dedicated, and innovative professionals will undoubtedly add tremendous value to your Salesforce implementation project. **What problems is CloudMasonry solving and how is that benefiting you?** CloudMasonry is helping us implement Salesforce for our Medical Device Company. After a three month process interviewing various consultants, and CloudMasonry was a stand-out optionfrom the first meeting. From the initial consultation to are Go Live next week, the team has exhibited a level of expertise, dedication, and problem-solving skills that exceeded my expectations. ### 8. Easy and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Sara M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about CloudMasonry?** CloudMasonry had solid processes for maintaining communication during the project and was also flexible and adaptable to our team's needs as well. **What do you dislike about CloudMasonry?** They used outsourced developers for our project which was fine! It did mean that we didn't work or communicate directly with the developers. **Recommendations to others considering CloudMasonry:** CloudMasonry seems to have good project management processes as well as interest and ideas on how to support companies to use Salesforce better. **What problems is CloudMasonry solving and how is that benefiting you?** We had a specific project that required more developer skill than we currently have on our internal team. ### 9. Very knowledgable team that was great to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Sue B. **Reviewed Date:** April 02, 2024 **What do you like best about CloudMasonry?** Landon was so knowledgable and professional. He was able to quickly turnaround the items we had on our list that we spent way too much time trying to solve on our own. Besides his technical knowledge, he was also amazing at project management and keeping us updated on status and staying on budget. **What do you dislike about CloudMasonry?** There was nothing we disliked about CloudMasonry **What problems is CloudMasonry solving and how is that benefiting you?** CloudMasonry was able to help us round out our chatbot and help us with autoclosing cases, ### 10. A true partner, not provider **Rating:** 5.0/5.0 stars **Reviewed by:** Jenn G. | Sales Analyst, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about CloudMasonry?** CloudMasonry’s communication is second to none. I truly feel like we are on the same team working together on initiatives. They always ensure any question or issue is thoroughly resolved, and that our internal team understands what’s going on. Their techs excel at explaining technical things at a level everyone can grasp. **What do you dislike about CloudMasonry?** I do wish CloudMasonry used a calendar tool for easier scheduling. **What problems is CloudMasonry solving and how is that benefiting you?** CloudMasonry has helped us with everything from major integration and implementation projects to ongoing maintenance and optimizations in our Salesforce platform including user experience, reporting, layouts, etc. ### 11. Cloud Masonry is Efficient and Knowledgable **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina J. **Reviewed Date:** December 19, 2023 **What do you like best about CloudMasonry?** They are responsive and efficient. They recognize the value of time for both their own operation as well as the institutions. They have exercised design thinking in their process, involving key stakeholders in the feedback loop. **What do you dislike about CloudMasonry?** There is really nothing to dislike. They have been truly impactful for our organization's needs in the Salesforce system. **What problems is CloudMasonry solving and how is that benefiting you?** Cloud Masonry has helped our organization with a range of issues in Salesforce, ranging from communication tree development to custom report generation. Without their expert service, our communication with potential students would not be automated or robust. ### 12. Dedicated Team and Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Brendon J. **Reviewed Date:** December 26, 2023 **What do you like best about CloudMasonry?** - Dedicated, knowledgable team - Easy to work with - Constant communication and weekly syncs to ensure on track and deadlines met **What do you dislike about CloudMasonry?** Nothing really to dislike. Exactly what we were looking. **What problems is CloudMasonry solving and how is that benefiting you?** The team was dedicated to helping our rollout go smoothly. They were very knowledgable and thorough in their work. Working with them was easy and there was alot of constant communication to ensure deadlines were met. ### 13. Great value and Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Matt M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about CloudMasonry?** Value and experience. We didn't have to break the bank to get the help we needed and their project team was thorough during the discovery process, which allowed for a smoother rollout. **What do you dislike about CloudMasonry?** Not much to complain about - they're a smaller shop, so there's not as much niche experience with specific integrations, but for what we were looking for, they were perfect. **What problems is CloudMasonry solving and how is that benefiting you?** We purchased CPQ and did not have internal experience with implementation. Having a robust Price book allows us to have better controls around pricing and product definitions. ### 14. Amazing Knowledge and Experience!!!!!!!!!!!!!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Yadira V. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about CloudMasonry?** - Depth of Knowledge - Dedication to Client Success - Value - Great to work with **What do you dislike about CloudMasonry?** No, nothing I can think of at the moment! **Recommendations to others considering CloudMasonry:** Give CloudMasonry an opportunity, you won't be sorry! **What problems is CloudMasonry solving and how is that benefiting you?** Helped with streamlining our current Sales Process within Salesforce which resulted in significant time & cost savings for our team . This allowed for an efficient and friendly user experience. Instrumental in driving user adoption. For the cost of their services, the value provided was amazing! - [View CloudMasonry pricing details and edition comparison](https://www.g2.com/products/cloudmasonry/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+12%3A07%3A55+-0500&secure%5Bsession_id%5D=69fd9369-a59c-403c-aa21-8beb1645734c&secure%5Btoken%5D=b176f428c2dc02fe2672f28e76c6fdcc7c6668e10d5540cb28b39f40c5551e53&format=llm_user) ## CloudMasonry Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top CloudMasonry Alternatives - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (365 reviews) - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.8/5.0 (252 reviews) - [webdew](https://www.g2.com/products/webdew/reviews) - 4.9/5.0 (223 reviews)