CloudFuze Reviews & Product Details

I appreciate CloudFuze's ability to migrate data between platforms, specifically its feature that allows the transfer of version history and shared links. This capability is valuable because many free tools lack this functionality. However, I would not recommend it because the migration process was very slow and there were many mistakes. Shared links and version history were the only reason we chose the tool, and yet many files were missing this post-migration. When we escalated the issue with Cloudfuze, they told us they saw no problem and they could not support. Highly disappointing. Review collected by and hosted on G2.com.

The migration process was painful and slow, taking multiple weeks for only a few hundred gigabytes. There were significant issues with missing version histories during the migration process. Communication was also poor, with overselling of capabilities and later revealing the need for additional API purchases after contract signing. Interactions were primarily over email with delays in response, sometimes losing track of conversations and needing to repeat information. The service was unreliable, leading us to switch to a different migration tool due to mistakes and delays. Review collected by and hosted on G2.com.

The tool is flexible for connecting multiple cloud sources and destinations. The team had an effective plan for successful completion going into the project. Review collected by and hosted on G2.com.

The tool itself was a little buggy, and sometimes the messaging from the tool was simply not effective enough to be understood without support from the team. Review collected by and hosted on G2.com.

The technology developed by the team has proven successful. Our content has been moved over from Slack to Google Chat. I appreciate the clever ways CloudFuze found around existing limitations like posting DMs with a time-stamp or using service accounts to map Slack-users that had been previously deleted. Review collected by and hosted on G2.com.

The initial communication was super forthcoming and clear. As soon as the contract was signed however, communicating became harder. We lost the thread in endless email-threads. Attemts to clarify issues in calls were only of limited success as it was really hard to understand members of the team. Additional (technical) obstacles and limitations were mentioned only at a later point. The clear target of a friction-less switchover was not achieved and our company had to deal with a full week of DM chaos. I understand switching a communications plattform is hard. I have had no previous experience. But CloudFuze should have and they should have the tools and communication available to guide a paying customer. Review collected by and hosted on G2.com.

The process of setting up the migrations are handled by the technical team. They are extremely friendly and knowledgeable. Their Links rewrite software will scan all files, find the links then rewrite them to the migrated files. This helps massively for companies who use hyperlinks within documents. Without Cloudfuze, migrating customers from Google to Microsoft would not have been possible. The Support team work across multiple timezones so it is always possible to get assistance or updates no matter the time. Review collected by and hosted on G2.com.

I have not had any issues so far so currently there is nothing to dislike! Review collected by and hosted on G2.com.

Our company used CloudFuze twice so far to move large files and we are in the process to engage them a third time. We had an overall great experience with their service. The team (especially Maheshwari, if I may use names) was incredibly helpful and responsive, guiding me through the process step-by-step. It was reassuring to work with real people who ensured our files were transferred securely and quickly. The transfer was done by the CloudFuze team, so there was no direct interaction with the appliaction on our end. We did not download anything or had to learn how to use it. We gave access to our clouds and the rest was automated. It was easy and did not require complicated implementation or integration. We are using CloudFuze on a "as needed" basis, and we can recommend them to anyone looking for reliable, human-centered file transfer service. Review collected by and hosted on G2.com.

There was a change in management every time we used them, which took away a bit of the familiarity. Not a big deal. Also, the pricing structure changed with each engagement, which was a bit confusing. Review collected by and hosted on G2.com.

We are a small company that is fastly growing and we had to migrate from Slack to GChat. The implementation was easy and the staff was there during transition which made the things move forward in good terms. We barely used the tool twice but definitely the way to make transition with this tool and their team was completely amazing for all the features and easy integration they offer to accomplish the goal. Review collected by and hosted on G2.com.

Communication can he tough sometimes but not the end of the world. Review collected by and hosted on G2.com.

CloudFuze has helped to transfer a myriad of our data inclusive of, users’ accounts, messages, and even digital whiteboards across various cloud solutions. This cuts out other issues of having to switch between several migration tools since this is a one-stop-shop. Review collected by and hosted on G2.com.

I encountered constraints during my earlier migration from my dropbox account to google drive recently. The process did not moving permission for files and folder as they were not synchronized. Review collected by and hosted on G2.com.

I easily transferred all my company’s data from Dropbox to Google Drive using from CloudFuze. In fact, the user interface of the platform is clear and uncluttered and this makes the setting up very easy. Review collected by and hosted on G2.com.

I observed that there was no extensive file preview during the migration process. CloudFuze mostly operates on file name and simplest metadata; it was challenging to confirm items in given folders particularly for the documents with rather generic titles. Review collected by and hosted on G2.com.

Nice to have a product that is easy to use. It was a pretty seamless process with the help of the Engineers I worked with to implement. Excellent customer service and responsiveness was a bonus. Review collected by and hosted on G2.com.

I can't think of anything that comes to mind. Awesome product and service that met my expectations! Review collected by and hosted on G2.com.

The features that it offers would have been good if it does what it promises.

The Sales rep is respectul and took the feedback in the right spirit. Review collected by and hosted on G2.com.

Sales team over promises to get the contract but doesn't meet the requirements once the project kicks off.

The communication with the technical team is below par to say the least. They never provide timely updates in the fixed time project and blame the client at the end of the contract. Review collected by and hosted on G2.com.