--- title: CloudBees Reviews meta_title: 'CloudBees Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 625 reviews by the users' company size, role or industry to find out how CloudBees works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 625 scale: '5' date_modified: '2026-11-12' parent_category: name: CI/CD Tools url: https://www.g2.com/categories/ci-cd-tools ---

CloudBees Reviews & Product Details

Pricing

Pricing provided by CloudBees.

Basic

$1,500.00
Per Feature Per Year

CloudBees Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CloudBees, and what problem is it built to solve?

CloudBees is building an end-to-end automated software delivery system to help companies manage the risks that come with faster software development. Its goal is to balance governance with developer freedom.

What languages does CloudBees support?

CloudBees supports 1 language: English.

What company sizes and industries is CloudBees the best fit for?

CloudBees appears most relevant to small, mid-market, and enterprise organizations, with positive-use patterns across all three. The industries most represented include:
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Industries: Information technology and services, computer software, and financial services.

How long does it take to implement CloudBees across a team?

Implementation timelines vary, but 1–3 months is the most frequently reported range. Other reported timelines span shorter and longer rollouts, reflecting differences in setup and team requirements.
Time to go live Relative frequency
1–3 months Most frequently reported
Under 1 month Also reported
3–6 months Also reported
6–12 months Also reported
Over 12 months Less frequently reported

What customer support options does CloudBees provide, and how do users find the overall support experience?

CloudBees users describe support as helpful and responsive, particularly when they need help with technical issues, upgrades, or implementation. The experience can vary: some users report delays or uneven expertise, while others find responses especially prompt for urgent issues.

What is the experience like for teams switching to CloudBees from another tool?

Teams have moved to CloudBees from open-source or self-hosted Jenkins and from other CI tools, including Bamboo, GitLab, and CircleCI. The move is often aimed at getting stronger enterprise support, more centralized management, and improved security or scalability while keeping familiar Jenkins-based workflows; some users also describe simpler pipeline setup or better value than their previous approach.

What tools and platforms does CloudBees integrate with, and how do these integrations help users get more value from the product?

CloudBees is used alongside tools across source control, build and artifact management, cloud infrastructure, and collaboration. Examples mentioned include:
  • Source control and CI: GitHub, GitLab, Jenkins, and Azure Pipelines.
  • Build and artifact tools: Maven, Gradle, JFrog Artifactory, and Amazon S3.
  • Cloud and container platforms: AWS, Kubernetes, Docker, and Rancher.
  • Project and operations tools: Jira, ServiceNow, and SonarQube.
These connections help teams bring build status, testing, artifacts, and deployment steps into coordinated delivery workflows, reducing manual handoffs and giving teams a clearer view of pipeline activity.

What features or capabilities could make CloudBees even more useful?

CloudBees could be more approachable and easier to operate, especially for teams learning the platform or managing complex pipelines. Recurring improvement requests include:
  • Simplify the interface, navigation, and setup so new users can get productive more easily.
  • Improve documentation and practical guidance, including clearer examples for configuration and common use cases.
  • Expand official plugin support and improve compatibility and reliability during plugin updates.
  • Strengthen pipeline monitoring, metrics, and troubleshooting so teams can diagnose failures and track execution more clearly.

Is CloudBees considered safe and secure for handling data?

CloudBees is used to support controlled access and governance in software delivery, with users describing role-based permissions and separation of jobs or resources as useful safeguards. Some users also raise concerns about security in shared environments or want stronger security controls, so teams should assess how the product’s protections align with their own requirements.

CloudBees Reviews (625)

View 3 Video Reviews
Reviews

CloudBees Reviews (625)

View 3 Video Reviews
4.4
625 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Centralizes CI/CD, but Costly and Challenging to Learn"
4/5
What do you like best about CloudBees?

I like that CloudBees makes it easy to centralize CI/CD pipelines.

The no-code platform approach is nice for getting started, but it can sometimes be hard to use in practice.

It also connects well across standard enterprise toolchains for automated builds, releases, and feature management.

• Offers security-hardened Jenkins images, tested and verified plugins, Role-Based Access Control (RBAC), and continuous compliance features.

• Kubernetes Scaling: Supports elastic scaling and multi-master architectures running on Kubernetes Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

I think CloudBees is very expensive, so it really needs to be set up as efficiently as possible to maximize its value. It also has a steep learning curve, and even experienced infrastructure engineers can find it challenging to switch CI/CD pipeline management systems. Having some AI, cloud, or coding skills—or better tools—to automate more of the migration from older systems to CloudBees would be extremely useful.

It also feels rooted heavily in traditional Jenkins models, which can come across as less native compared to more modern, GitOps-first CI/CD alternatives. On top of that, there are UI and search limitations: users occasionally mention clunky navigation, enablement materials that lag behind, and a dated documentation experience. Review collected by and hosted on G2.com.

И
Иван .
Mid-Market (51-1000 emp.)
"Powerful, Reliable CI/CD—Though Slower Than Ideal"
4/5
What do you like best about CloudBees?

I like the range of features, reliability, and observability in CloudBees. I can tell whether an issue is with the product or pipeline rather than the system itself, and I can debug my pipelines easily. We needed something more powerful than GitLab. Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

CloudBees is probably not that fast, and I think the UI could be a bit more concise. Maybe a “minimalistic mode” that is instant would help. Review collected by and hosted on G2.com.

Fahad M.
FM
Fahad M.
Technical Architect
Mid-Market (51-1000 emp.)
"Comprehensive CI/CD with CloudBees, Needs GitOps Upgrade"
3.5/5
What do you like best about CloudBees?

I like CloudBees for its support and feature-rich version of Jenkins. The product helps automate the CI and CD process in a standard manner by requiring mandated steps in the pipeline, ensuring a formalized build and release process. I also find the unify platform promising for offering a single pane of glass view for multiple CI tools and its feature flagging capabilities. Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

Jenkins is a bit outdated from a technology perspective and lacks the abilities to achieve a true GitOps model approach, something other competitive offerings like GitHub Actions provide. It needs modernizing to include more GitOps-based mechanisms and better integration with the PR process. It also could improve integration with the cloud for scaling execution planes, like using Azure ACA with KEDA. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
Originally submitted 9/22/2026
"Friendly Service, But Price and Consistency Need Improvement"
3/5
What do you like best about CloudBees?

Great service, friendly and amazing!!!!! Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

Poor service, not worth the price. Need some improvement Review collected by and hosted on G2.com.

chandramohan K.
CK
chandramohan K.
Junior System Administrator
Mid-Market (51-1000 emp.)
Originally submitted 4/21/2026
"Strong, Enterprise-Grade CI/CD for Centralized Jenkins Management"
4.5/5
What do you like best about CloudBees?

It is strong, enterprises grade CI/CD which is used for large scale organisation for jenkins environment with centralized management Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

Dislike about Cloudbees is poor user experience like complicated setup or interface, difficult to configure and as it is depend on Jenkins which is outdated architecture which required manual power. Review collected by and hosted on G2.com.

Ruchi A.
RA
Ruchi A.
Citrix Netscaler Engineer
Enterprise (> 1000 emp.)
"Enterprise-Grade Reliability with Developer-Friendly Innovation"
4.5/5
What do you like best about CloudBees?

how it combines enterprise-grade reliability with developer-friendly innovation Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

CloudBees builds on Jenkins and adds enterprise features, the platform can become quite complex. Review collected by and hosted on G2.com.

Shaik S.
SS
Shaik S.
DevOps Engineer
Mid-Market (51-1000 emp.)
Originally submitted 7/27/2025
"cloudbees jennkins cicd review"
4.5/5
What do you like best about CloudBees?

cloudbees jenkins we have lot of uses.

1.we can create n number of controllers in same operation center.

2. Easy to intergration with other tools like sonar,jira,maven,gradel,ant....

3.we have good customer support when we have issues anything with installation and access and infra.

4.We have easy of implementing with casc bundles and controllers.

5.we will use same operation center to create stage,prod,dev controllers so here easy of use.

6.cloudbees jenkins having good level security and frequency of use product awesome. Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

I don't have any thing but improve extra features. Review collected by and hosted on G2.com.

Karthik Sai S.
KS
Karthik Sai S.
Robotics Trainer
Small-Business (50 or fewer emp.)
"Powerful, comprehensive, complex, costly, scalable."
4.5/5
What do you like best about CloudBees?

Cloudbees offers an enterprise level version of Jenkins. It also provides advanced features and support for Jenkins users. It is designed to scale efficiently. It places a strong emphasis on security, and compliance with various security standards. It offers extensive support. Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

The cost is relatively expensive, particularly for smaller organizations and startups. The extensive features of the platform make it complex to use. For small organizations, the tools and features might be overwhelming. There are some challenges when integrating with certain third-party applications or legacy systems. There are some limitations in customization. Review collected by and hosted on G2.com.

AC
Adrien C.
Product Owner
Mid-Market (51-1000 emp.)
"Cloudbees is a powerful Release management tool"
4/5
What do you like best about CloudBees?

Cloudbees is very useful for following our application deployments, the workflows used could have a lot of complex features Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

The graphical user interface could be improved, a lot of widgets are not standard, and search being case sensitive could be a real pain. Review collected by and hosted on G2.com.

Sahul P.
SP
Sahul P.
Influencer
Small-Business (50 or fewer emp.)
"Great stable product"
5/5
What do you like best about CloudBees?

Since we've been using CloudBees for a number of years, it has revolutionised our company. With the platform's unmatched scalability and dependability, we can easily manage our expanding workload. We can optimise performance and detect possible problems before they affect our consumers thanks to the extensive monitoring and analytics tools, which offer insightful information about our deployment procedures. We can confidently and smoothly deploy upgrades to our applications using CloudBees since we know they are in capable hands. Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

Its much expensive and the User interface is not so much user friendly Review collected by and hosted on G2.com.

Questions about CloudBees? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 3 years ago

What is Jenkins CloudBees?

CA
Carl   Ashcroft
•
Last activity over 5 years ago

asdfasdf

Pricing Options

Pricing provided by CloudBees.

Basic

$1,500.00
Per Feature Per Year
CloudBees Comparisons
CloudBees Features
Access Control
Deployment Automation
Deployment-Ready Staging
Integration
Pipelines
Processes and Workflow
Reporting
Automation