---
title: Cloud Softphone Reviews
meta_title: 'Cloud Softphone Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 16 reviews by the users' company size, role or industry to
  find out how Cloud Softphone works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 16
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Cloud Softphone Reviews
**Vendor:** Acrobits  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 16
## About Cloud Softphone
Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs. We have successfully deployed over 140 million endpoints since our inception, for clients in the telecommunications, hospitality, healthcare, and reseller industries. Cloud Softphone’s white-label bundles make it easy for you to keep up in the hybrid workplace. -Add and remove features when you need them. You only pay for what you use. -Boost productivity and collaboration with a powerful communications tool that does it all. -Make voice & video calls, send texts, share files, and more—all within Cloud Softphone. -Improve security by using the same encryption stack used by the European Parliament. -Design, build, provision, and deploy an enterprise-grade UCaaS app in less than 24 hours. -Maintain feature parity with access to 100+ premium features.





## Cloud Softphone Discussions
  - [What is Cloud Softphone used for?](https://www.g2.com/discussions/what-is-cloud-softphone-used-for)

- [View Cloud Softphone pricing details and edition comparison](https://www.g2.com/products/cloud-softphone/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-18+05%3A34%3A09+-0500&secure%5Bsession_id%5D=27762f53-b8e2-46a8-aff1-ca217bd56b28&secure%5Btoken%5D=e0f720fd8a4198def1ce3e7897785dfd7f8d35cdabcf211f2ba855946c5a20f6&format=llm_user)

## Cloud Softphone Features
**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Access**
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

## Top Cloud Softphone Alternatives
  - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,034 reviews)
  - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,586 reviews)