--- title: Cloud Security Connector for Zscaler (ZIA) Reviews meta_title: 'Cloud Security Connector for Zscaler (ZIA) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Cloud Security Connector for Zscaler (ZIA) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 13 scale: '5' date_modified: '2026-07-12' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Cloud Security Connector for Zscaler (ZIA) Reviews **Vendor:** Maidenhead Bridge **Category:** [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace) **Average Rating:** 4.3/5.0 **Total Reviews:** 13 ## About Cloud Security Connector for Zscaler (ZIA) The Cloud Security Connector (CSC for Zscaler Internet Access (ZIA is an EC2 instance designed to seamlessly integrate internal AWS resources with Zscaler's cloud security platform. By automating the configuration of GRE tunnels and selecting optimal ZEN nodes, the CSC simplifies the deployment process, ensuring secure and efficient internet access for organizations. This solution offers high availability, supports up to 3 Gbps throughput, and provides comprehensive visibility into all internet traffic, enhancing both security and operational efficiency. Key Features and Functionality: - Automated Deployment: Utilizes a CloudFormation template for swift and straightforward setup, minimizing manual configuration efforts. - High Availability: Supports deployment in high availability pairs, ensuring continuous operation and reliability. - Comprehensive Security: Integrates seamlessly with Zscaler ZIA, enabling full utilization of security features such as firewall protection, web security, and data loss prevention. - Traffic Management: Automatically selects the best ZEN nodes and establishes GRE tunnels, optimizing traffic routing and performance. - Visibility and Control: Provides complete visibility into internet traffic, allowing for effective monitoring and management. - Private Cloud Private Access (PriCPA: Facilitates secure, zero-trust communication among CSCs, enabling full mesh connectivity for private traffic. Primary Value and User Solutions: The CSC for Zscaler ZIA addresses the complexities associated with connecting AWS resources to cloud security services. By automating deployment and configuration processes, it reduces operational overhead and accelerates the implementation of secure internet access. The solution's high availability and comprehensive security features ensure that organizations can maintain continuous, protected connectivity, thereby enhancing overall network security posture and operational efficiency. ## Cloud Security Connector for Zscaler (ZIA) Reviews ### 1. User friendly tool with effective features **Rating:** 5.0/5.0 stars **Reviewed by:** Raj A. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** All the connectors are cloud based and user get the access through the nearby datacenter and the failover is quite effective. **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** Sometime high bandwindth on connectors downgrade the performance. **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** To configure the automatic failover of the connector which help the user to continue using the internet incase any of the connector goes down. ### 2. Cloud Security Connector for Zscaler (ZIA) as outbound traffic proxy **Rating:** 5.0/5.0 stars **Reviewed by:** Prashant G. | Cloud Network Security, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** Three feature specifically I like to appriciate for are as below: 1. Zscaler's cloud-based architecture allows for centralized policy management and control. 2. Cloud Security Connectors can be deployed across various locations, and their configuration can be easily managed at scale. 3. While security services are hosted in the cloud, routing traffic through a local connector can help reduce the latency that might be incurred when traffic is redirected to the cloud and back. **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** It's been just couple of months we have migrated traffic of our production application on ZIA. So at present we dont face any challenges. But deployment perspective we have requested Zscaler product team to work on Auto-scaling of Cloud Connectors so that we will achieve HA and Scalability. **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** 1. Cloud Security Connector helps organizations enforce advanced security policies and protections by routing traffic through Zscaler's cloud platform. 2. Cloud Security Connector for Zscaler (ZIA) reduse overhead of managing device's, patching, upgradation etc tasks 3. Cloud Security Connector allows organizations to centrally manage and enforce security policies, making it easier to ensure uniform protection and compliance across all connected devices and locations. ### 3. ZIA is good to use for user point of view as well as for administrators. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2023 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** The best thing is once it is activated it will work every time,if user is in office network or in his personal network doesn't matter. When ever user try to reach out to internet by default traffic will be going to ZIA **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** I have noticed that after whitening a domain,some sub url was showing blocked . I have to allow all the sub url also then only it was started working.Which should not be the ideal way of whitening. **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** Earlier I was having onprime proxy set-up. So what ever policy was there only applicable when traffic will go via office network. If user connect his own network policy will not apply. ZIA resolved that problem and policy was applied for user all time . ### 4. Company employees most hated software, but it is one of IT's most loved. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** I wasn't working for the company when we first integrated Zscaler, but I believed it was pretty painless. Since it's SaaS, there is little installations on our end, and ZScaler helps with configuration, setup, and education to use the tool. The admin portals are informative and easy to use. With the ZScaler client installed on each endpoint, we could monitor traffic and diagnose network issues when employees worked at home, which uses the ZDX product. ZScaler provided URL filtering list with different categories, so it's easy to configure on our end. **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** The ZScaler client can be very buggy at times, and ZIA has caused lots of network issues. The client would often bug out and no longer work, making it so the employee can not access the internet at all. Other times, the client would work, but the ZIA connection would cause network issues like no internet connection, packet loss, high latency, inability to access network resources, unable to access a specific server, and many other network issues. These issues were so common that every employee with ZIA installed grew to hate the software as they had to deal with it regularly. ZIA was also way too easy to disable, making the security features vulnerable to attackers and employees trying to get around the firewall / URL filter. **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** Helped us create a more secure network for the CNNC Level Certification. With ZIA we could use our configured firewall / URL filtering without direct VPN connections into our network. ### 5. Zero Trust for Enterprise **Rating:** 4.5/5.0 stars **Reviewed by:** Nisar S. | Presales - Solution Architect Digital Workspace, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** The solution is focused on zero-trust security architecture. It covers prominent aspects of the security deployment landscape, the cloud-based internet proxy helping in the hybrid working model for my customer. **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** Integrating with other proxy solutions is complex, specifically with Onpream deployments. New policy synchronization takes time, and you don't have to control the traffic for an interim period. **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** It solves various business problems, such as Secure Access, Remote User Protection, Network Transformation, Reduced Latency, Policy enforcement, Secure Internet Browsing, Data protection, etc.. The benefits are immense and make my organization compliant and secure. ### 6. Enhancing Cloud Security with Zscaler Cloud Security Connector (ZIA) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2023 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** Robust Threat Protection: Users appreciate ZIA's advanced threat protection capabilities, which utilize machine learning, AI, and real-time threat intelligence to detect and block cyber threats effectively. It helps organizations stay ahead of evolving threats and provides a secure environment for accessing cloud applications. Secure Access and Performance: ZIA ensures secure access to cloud applications by establishing a secure connection between users and the cloud services they utilize. It eliminates the need for backhauling traffic to on-premises security appliances, resulting in improved performance and reduced latency. Centralized Policy Management: ZIA offers a centralized policy management interface that allows administrators to define and enforce security policies consistently across the organization. This level of control and flexibility enables organizations to tailor security policies to their specific needs easily. **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** Initial Setup Complexity: Some users have found the initial setup and configuration process of ZIA to be slightly complex. The implementation of the solution may require thorough planning, coordination with IT teams, and a clear understanding of the organization's network infrastructure. Learning Curve: While ZIA offers comprehensive features and capabilities, users may need to invest time in understanding the platform and its various components. Administrators and IT teams may require training and familiarization to maximize the benefits and effectively manage the security policies and controls. Internet Dependency: Since ZIA routes traffic through Zscaler's cloud platform, organizations become reliant on a stable and reliable internet connection. Any disruptions or outages in the internet connection may impact the accessibility of cloud applications and services. **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** I addressed these problems translates into benefits such as improved security posture, reduced risk of data breaches, simplified policy management, enhanced performance, and better visibility and control over network traffic. These advantages contribute to increased productivity, compliance adherence, and overall confidence in utilizing cloud applications and services securely. ### 7. Nice experience with zscaler **Rating:** 5.0/5.0 stars **Reviewed by:** Raj A. | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** It is the best cloud based proxy includes dlp casb and sandboxing solution into a single console **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** Some time the issues with datacenter as failover is not working automatically **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** The best thing is that it removes the headache of maintaining the physical server ### 8. Does what it says **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2023 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** Helps secure the company when most of the employees are working remotly and need to access confidential data. **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** Price is on the steep side an dinterface is a little lacking compared to its competition. **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** We need to comply with our compliance standards and ZIA helps us acheive zero trust. ### 9. Keeps safe while using the internet **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** Very simple to install and login then start browsering or using the internet **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** For some reason it does not automatically update to latest version **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** Protecting users from internet threats ### 10. ZIA review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2023 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** Reliable solution that gives users access to internet in a secure way. **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** Cost in general and have to pay for additional add-ons. **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** Currently I didn't experience issues with the solution. ### 11. The dashboard is friendly and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** The new dashboard is to easy to use, the way you configure the policies and how you manage GRE tunnels is great. **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** Sometimes interactive maps dont work properly **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** User security breach, we have more granular control ### 12. Senior Account manger **Rating:** 4.0/5.0 stars **Reviewed by:** Qasim A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** That's the future in Jordan we'll be soon **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** The price for the cloud service I think. **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** You can find everything you want in one solution ### 13. Good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2022 **What do you like best about Cloud Security Connector for Zscaler (ZIA)?** Zscaler is easy to install and deploy to company notebooks. It is very useful. **What do you dislike about Cloud Security Connector for Zscaler (ZIA)?** It is sometimes unstable and cause a drop connection issues. **What problems is Cloud Security Connector for Zscaler (ZIA) solving and how is that benefiting you?** I was benefiting ZIA while I am working from home on my laptop and my cellphone. ## Cloud Security Connector for Zscaler (ZIA) Discussions - [What is Cloud Security Connector for Zscaler (ZIA) used for?](https://www.g2.com/discussions/what-is-cloud-security-connector-for-zscaler-zia-used-for) - [View Cloud Security Connector for Zscaler (ZIA) pricing details and edition comparison](https://www.g2.com/products/cloud-security-connector-for-zscaler-zia/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-01+15%3A15%3A42+-0500&secure%5Bsession_id%5D=dca94ea0-84ba-4e80-8521-2bde075d775a&secure%5Btoken%5D=c3c618c028165fe507545d97c18a331d06f7f2592d8c8d5fbbb5eeb2eed42e05&format=llm_user) ## Cloud Security Connector for Zscaler (ZIA) Features **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration