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Cloud-Delivered Security Services Reviews & Product Details

Overview Our Cloud-Delivered Security Services are natively integrated, offering consistent best-in-class protection everywhere. Backed by our world-renowned Unit 42® Threat Research team, this one-of-a-kind protection uses the network effect of 70,000+ global customers to share intelligence across all threat vectors to stop known, unknown and zero-day threats 180X faster than any other platform or point solution and prevent patient zero. What are Cloud-Delivered Security Services? A comprehensive suite of natively-integrated security services delivered from the cloud that provide protection for a customer’s entire network, securing all users, applications, devices, and data, regardless of the location. Our security services are powered by Precision AI™ and analyze real network traffic inline and stop threats in real time, including phishing, malware, command and control, ransomware, DNS-layered threats, and much more. These services include: Advanced Threat Prevention, the industry’s leading intrusion prevention system that addresses known and unknown command-and-control attacks from red team tools, as well as injection attacks and vulnerability exploits. Advanced WildFire, the industry’s largest malware analysis engine that stops the first instance of known, unknown and highly-evasive malware. Advanced URL Filtering, the industry’s first web security engine to stop unknown phishing attacks in real time. Advanced DNS Security, the industry’s most comprehensive DNS security solution that offers over 2x more threat coverage than the next leading security vendor and is also the industry’s first solution to stop network-based DNS hijacking attacks in real time. IoT/OT Security, the industry’s most comprehensive zero trust solution for IoT devices, helping you see and secure all connected devices in your network. NG-CASB, our SaaS application and data security solution that allows you to discover and control all of the SaaS consumption in your network. AI Access Security, our solution that ensures safe use of GenAI apps with access control, data protection and real-time visibility of over 600 applications, so that your employees can securely use AI to increase their productivity. With the power of AI and a robust global cloud infrastructure, Palo Alto Networks Cloud-Delivered Security Services can scale to stay ahead of today's threats and keep up with your organization's network security needs.

Seller

Palo Alto Networks

Discussions

Cloud-Delivered Security Services Community

Product Description

Our Cloud-Delivered Security Services are natively integrated, offering consistent best-in-class protection everywhere. Backed by our world-renowned Unit 42® Threat Research team, this one-of-a-kind protection uses the network effect of 65,000 global customers to share intelligence from all threat vectors to stop known, unknown and zero-day threats 180X faster than any other platform or point solution.

Overview by

Brenda Wu

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

10 months

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Cloud-Delivered Security Services Integrations

(4)

Integration information sourced from real user reviews.

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Komal P.

Data Developer

Mid-Market (51-1000 emp.)

8/4/2025

"Good Security Service with Strong Cloud Features"

4.5/5

What do you like best about Cloud-Delivered Security Services?

I really like how easy it is to use the service after the initial setup. The cloud delivery makes it very convenient to manage security from anywhere without the need to install complex hardware. Customer support is usually helpful and quick to respond to my questions. The number of features is good, and they keep updating it often which is nice for staying protected from the latest threats. Also, integration with other cloud tools in our stack is pretty smooth most of the time. Review collected by and hosted on G2.com.

What do you dislike about Cloud-Delivered Security Services?

One thing I find a bit frustrating is the complexity during the first implementation. It took some time and trial to figure out the best configurations for our environment. Some features are powerful but a bit confusing to use unless you spend time learning them. Also, occasionally the customer support response is slow during peak times. The pricing can feel a bit high for smaller teams like ours. Overall, it works well but could be more user-friendly especially at the start. Review collected by and hosted on G2.com.

What problems is Cloud-Delivered Security Services solving and how is that benefiting you?

It helps us keep our network secure from malware and unwanted traffic, especially with more people working remotely. Before using this, managing security across cloud apps was harder and we had to rely on multiple tools. Now, it solves those challenges by offering a unified cloud-based platform that’s easier to manage and updates automatically. This saves time, reduces risks, and gives me peace of mind that our data is protected even as new threats come up. Review collected by and hosted on G2.com.

Ali A.

.NET Software Engineer (Remote)

Mid-Market (51-1000 emp.)

7/2/2025

"Everything was great"

5/5

What do you like best about Cloud-Delivered Security Services?

I find Cloud-Delivered Security Services extremely helpful due to their robustness and reliability. The ease of scalability and the comprehensive security features they offer are particularly impressive. The service ensures that our data remains secure without compromising on performance. Review collected by and hosted on G2.com.

What do you dislike about Cloud-Delivered Security Services?

While generally positive, there are some considerations. Integration with existing systems can sometimes be challenging, requiring careful planning and execution. Additionally, certain advanced features may require additional setup and customization. Review collected by and hosted on G2.com.

What problems is Cloud-Delivered Security Services solving and how is that benefiting you?

Cloud-Delivered Security Services have been instrumental in addressing our organization's cybersecurity challenges. They provide robust protection against threats like malware, phishing, and data breaches, which are critical in safeguarding our sensitive information and ensuring compliance with industry regulations. This proactive approach has significantly enhanced our overall security posture and minimized the risk of cyber incidents, thereby protecting our reputation and maintaining trust with our clients. Review collected by and hosted on G2.com.

Callum M.

Harbour Security Guard

Enterprise (> 1000 emp.)

4/29/2025

"scalability, cost savings and enhanced security"

5/5

What do you like best about Cloud-Delivered Security Services?

The upside of using cloud based security surveillance is that sites can be remote monitored be it for difficulty of staff to get to such as offshore rigs where safety is paramount in places where staff can not be such as where gas suppression systems are installed or where critical points need repaired and kept an eye on during this time so that no accidents occur (an example being the piper alpha condensate pump) cameras can also be moved from location to location with ease as they can be battery powered without needing data cables, Ai can also help detect any abnormalities.. Review collected by and hosted on G2.com.

What do you dislike about Cloud-Delivered Security Services?

There can be bandwidth lag if wireless communications are poor and there are some weaknesses in classifying and decoding traffic flow because of being data stream content based. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/7/2025

"Cloud security I could roll out in an afternoon"

5/5

What do you like best about Cloud-Delivered Security Services?

I love that everything—DNS security, URL filtering, sandboxing—comes bundled in one cloud console. I just switch it on and our test phones and laptops are covered wherever we work, even on sketchy coffee-shop Wi-Fi. The threat-intel feed updates itself in the background, so I spend more time testing apps and zero time pushing signatures or patches. Review collected by and hosted on G2.com.

What do you dislike about Cloud-Delivered Security Services?

The pricing tiers feel like a tax on growth; every extra seat adds up fast for a tiny startup budget. The interface is powerful but there are so many knobs that I needed a full afternoon of docs-surfing before I felt safe changing policies. Also, if our main link drops, enforcement pauses until fail-over kicks in. Review collected by and hosted on G2.com.

What problems is Cloud-Delivered Security Services solving and how is that benefiting you?

Our mobile-app QA lab spins up dozens of emulators and physical phones every day, often on café or home Wi-Fi. Before CDSS we kept tripping over sketchy ad-net domains and the occasional malicious beta APK, which meant wiping devices and losing test time. Now the DNS filter blocks bad domains up-front, the sandbox detonates any suspicious APKs, and the IDS/IPS layer flags exploit traffic instantly. We’ve cut incident tickets to almost zero, reclaimed hours each week, and can hand clean audit reports to clients with confidence. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

7/2/2025

"Simple and fast"

4.5/5

What do you like best about Cloud-Delivered Security Services?

What I like the most about Cloud-Delivered Security Services is that they’re easy to scale and don’t need physical hardware. You can secure different devices and environments fast, even if they’re remote. It also helps a lot that everything is updated automatically and monitored in real time, so you don’t have to stress about it breaking or going down. It saves time and makes things smoother, especially when you’re building or working under pressure. Plus, it works well with other tools and systems, which is a big win Review collected by and hosted on G2.com.

What do you dislike about Cloud-Delivered Security Services?

What I don’t like is that you don’t have full control. If something breaks or goes down, you have to wait for the company to fix it. Also, the price can get high if your team or usage grows. And at first, it takes a bit of time to understand how everything works and connect it with your own systems Review collected by and hosted on G2.com.

What problems is Cloud-Delivered Security Services solving and how is that benefiting you?

It helps us protect remote teams and systems without needing a lot of hardware or setup. Before, it was hard to keep everything secure when people were working from different places. Now we don’t worry as much about managing updates or patching things manually. It saves us time and reduces mistakes. We also get better visibility on what’s happening in real time, so we can catch issues faster before they become big problems Review collected by and hosted on G2.com.

Verified User in E-Learning

Small-Business (50 or fewer emp.)

8/18/2025

"My experience so far has been great. I was able to find whatever i was looking for with ease."

3.5/5

What do you like best about Cloud-Delivered Security Services?

I found most helpful the directions/instructions within the Services. I also found the integration of the cloud services that was offered quite useful and it really helped with the searches i had to perform to find the best solutions. Review collected by and hosted on G2.com.

What do you dislike about Cloud-Delivered Security Services?

So far i have not pinpointed something that didn't quite fit my solution. The services offered have sufficed to my solutions and i was able to quickly resolve any issues that occured. Review collected by and hosted on G2.com.

What problems is Cloud-Delivered Security Services solving and how is that benefiting you?

Cloud-delivered security services help solve the problem of securing dynamic and distributed business environments against sophisticated threats, while also enabling operational efficiency, compliance, and scalability. They make it possible for organizations to protect users, data, and applications wherever they are, without the burdens of on-premise infrastructure. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

3/22/2025

"A cost saving approach while increasing uptime and cyber protection"

5/5

What do you like best about Cloud-Delivered Security Services?

Designed to scale easily. Our company is pretty big and we often have new partners and acquisitions, so a cloud based security solution scales well and is easy to adopt. And Palo Alto is already a leader in this space, we were confident their solutions are future proof. Their solutions are also easy to use and integration was relatively easy in our environment. Review collected by and hosted on G2.com.

What do you dislike about Cloud-Delivered Security Services?

There is not much to dislike as there are mostly benefits here, but cost may be a concern for some. However for bigger companies like ours, there could in fact be cost savings. There is a learning curve too, but so is with any other solution, including on-prem or inhouse developed such. Review collected by and hosted on G2.com.

What problems is Cloud-Delivered Security Services solving and how is that benefiting you?

We were trying to find a solution that would integrate well in our environment where we were perviously using products from multiple vendors and also solutions developed in-house.

Chosing Palo Alto was not a difficult decision. We were already using their firewalls and EDR products. Our team received training and top notch technical support in every phase of the deployment of their cloud delivered security services.

We continue to benefit from their advantages with Unit42, WildFire, Panorama and their wide range of other security products helping us to address threats quickly and efficiently. Cloud Identity was one of our latest implementations after our success with Cortex XDR. Cortex XSOAR, Prisma Access and Strata Logging Service. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

5/27/2025

"Focus on threat detection, incident response securing both IT and OT environments."

4.5/5

What do you like best about Cloud-Delivered Security Services?

What I like best about Cloud-Delivered Security Services is the flexibility and real-time protection they offer. Being able to use security controls quickly without relying on on-premises infrastructure is a game changer in the cloud delivered servuces, especially in dynamic environments. I also appreciate how threat intelligence is constantly updated in the background, which helps keep systems protected against the latest risks without manual intervention. Review collected by and hosted on G2.com.

What do you dislike about Cloud-Delivered Security Services?

One thing I dislike about Cloud-Delivered Security Services is the reliance on internet connectivity. If there's any disruption in access, it definitely impacts visibility or protection. There are also concerns around data compliance, especially when working with sensitive information across different regions. it is important to pay attention to this matter. Review collected by and hosted on G2.com.

What problems is Cloud-Delivered Security Services solving and how is that benefiting you?

Cloud-Delivered security services help solve the challenge of securing a distributed workforce infrastructure. I think by centralizing threat detection and policy enforcement in the cloud, it reduces complexity, improves response times, and ensures consistent protection no matter where users or resources are located. It’s made managing security more efficient and scalable for our team. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

7/1/2025

"Junior DevOps"

4.5/5

What do you like best about Cloud-Delivered Security Services?

Easy to use, fast and reliable. Would recommend it to everyone. We have local similar software but this one is definitely way better than any competitors. Review collected by and hosted on G2.com.

What do you dislike about Cloud-Delivered Security Services?

Honestly too many updates. Should be less. Also sometimes its sluggish or for example when laptop is on hibernation i have to kill the process and restart it to make it work. It just get stuck. Review collected by and hosted on G2.com.