Easy to use. Quick to adopt. intuitive. mobile friendly. Easy to add photos

The support page with frequest FAQ could be easier to get to. Integrate to use outdoor grounds with maps

Tracking equipment performance and preventative maintenance. Succession planning

That BI (Business Intelligence) is the real hero, though. It ain't just colorful graphs; it’s my proof. It shows the bosses that the old saw line is costing us more in downtime and repairs than a new one would. It tracks every minute of "blood and sweat" we put into those machines

the mobile app is missing essential features found in the web version

cannot upload photos directly from their phone's camera to a work order

I really like how Click Maint CMMS is easy to navigate and use. The ability to create work orders is particularly valuable for my work. It's also easy to track preventative maintenance, which is a big help.

I don't like adjusting dates of when work orders are closed.

I use Click Maint CMMS for tracking preventative maintenance and creating work orders. It's easy to navigate and makes managing these tasks efficient.

I like the fact that it is very easy to use and figure stuff out.

it would be nice to be able to have two different locations on one account so we can just click on one of the locations and all of the work orders at that location are all there rather than both locations work orders are mixed up

as of right know I haven't had any problems with click maint

How modernity is and how easy requesters can place requests.

So far not much, a few glitches and bit slower than what we used before.

Fast requests on real time. The QR request function and no need for requester to have a log in is great.

What I like about using Click Maint is how accessible the program is, both in the app and on the website. I also appreciate the newer features, such as the ability to create enterprises for multiple properties, which makes it easier to keep everything organized.

One improvement I think would be helpful for Click Maint is making it easier to communicate with the person who submitted a maintenance request through the app or website, potentially by using the “comment” section within the work order. Another suggestion is to allow adding more than one location in the “Locations” section when creating a work order, since some requests may involve multiple areas.

One problem that Click Maint solves—and that has been beneficial to our team—is that it lets us create work orders on the spot and complete them immediately. Being able to handle work orders right away has improved our efficiency and made our workflow smoother. Click Maint also addresses the challenge of work order visibility by allowing the creator to receive email notifications on the status of their work order. This streamlined communication has improved customer service across our teams.

What I appreciate most about Click Maint CMMS is its user-friendly interface and straightforward navigation, which makes it easy for both new and experienced team members to adapt quickly. The system provides clear visibility of work orders, asset history, and preventive maintenance schedules, allowing for better planning and coordination within the maintenance team.

Additionally, the real-time updates and notification features ensure that tasks are not missed and responsibilities remain clear. Its reporting tools also help in generating accurate maintenance data, which supports decision-making and helps improve overall operational efficiency.

There are instances where system performance slows down during heavy usage, and some features may take time to load. Integrating the system with other platforms or exporting certain reports could also be improved to make the process smoother and more seamless for users.

Click Maint CMMS has significantly improved the way maintenance activities are managed by addressing several key operational challenges. It has helped streamline work order management, ensuring that tasks are assigned, tracked, and completed in a timely and organized manner. This has improved accountability within the team.

I appreciate the aspect of Click Maint CMMS that allows me to preplan certain work orders. This preplanning capability is extremely beneficial because it lets me set up work orders as recurring monthly tasks. By doing so, I no longer have to worry about manually reminding my team members to complete these tasks. This feature adds a layer of automation and efficiency to our workflow, minimizing the chances of missing critical maintenance activities and ensuring seamless operation. It simplifies the process of managing routine tasks and enhances productivity by handling repetitive scheduling without constant oversight.

Nothing that I am aware of

I use Click Maint CMMS to track work orders and requests from my team efficiently, preplan them as monthly orders, which eliminates the need for constant reminders.

I like the public request portals that our tenants can use to submit requests that we can then review, edit, and approve into work orders. It's a great workflow.

I wish the platform was more intuitive for rental properties.

It's giving us a clear list of what needs to be done, which helps us stay organized and accountable to our tasks.

The Click Maint CMMS is simple and easy to use. It is robust enough to meet the needs of our organization without alot of "bells and whistles" that we did not need. The price is exceptional and includes support from customer support services as needed as well as ongoing webinars without an additional cost. Easy for anyone to submit a work order, with pictures and defined information with QR code or a link that can be emailed. The system build was very easy after initial onboarding. The whole system makes my life alot easier as everything I need is in one place. I use it every day from data entry to tracking/monitoring/scheduling, updating email correspondence to report generation. Simple and effective!

I have not found anything that I dislike about the system as yet. There are some things that are unique to our organization that I've had to customize through "work-arounds", but what I've not been able to figure out how to do the customer support team has helped me find strategies that work.

The Click Maint CMMS is helping me manage facility and grounds maintenance (both reactive and preventive) significantly more efficiently and effectively, thus saving me time in my position; it also helps me stay organized regarding work that needs to be done, building assets and related documents (such as warranties - life expectancies - replacement parts, etc), status, etc. We have only had the system for a couple of months but in that time, much has been done to build the system - we are looking forward to using it to better predict future building expenses from PM to potential repairs and replacements - longer term strategies. Everything stored in a secure cloud-based system that is easy to find and use. We are not using the new floor plan module as yet but plan to do so - participated in a webinar as to its potential use and that looks promising.