The ease of setting up the program. Yes, there is a bit of work but tracking maintenance activity and costs is important to us.

For us, there is no downside currently. We like all the features that there and it is easy to use for everyone.

We were losing site of how much time and money our maintenance was costing us. Also, we were running out of inventory. Click Maint helps us to keep track of it all.

Ease of use, pretty much all self explanatory. I like the parts lists, and it automatically figuring cost of a job, plus giving me the monthly budget. The ability to add photos from the mobile app and requests at the machine are a big plus.

The only change/add-on feature I would like to see personally, is to easily back date in the work orders.

So far, it is helping to manage my workload and PM's much more effectively.

JUST SEND IN YOUR REQUEST AND EVERYTHING IS DONE

I DO NOT DISLIKE CLICK MAINT AT ALL ITS A GOOD TOOL

COOLER AND FREEZER PROBLEMS

It is extremely easy to use and set up. The layout is straightforward, and learning the system is so simple that even someone 100 years old could use it. Another plus is that it costs close to nothing for my company across three different plants, especially compared to competitors.

Customization is still lacking, but they’re adding new features every month. Because of that, I’m guessing that over the next couple of years, anything that’s even slightly annoying will get addressed and fixed.

We weren’t able to properly maintain a solid PM schedule for our machines. Creating breakdown service orders in Plex ERP was easy, but pretty much everything else was a challenge. Click has mainly solved our PM scheduling and tracking issues but still does everything else.

I love that Click Maint CMMS is easily accessible through mobile devices. Our staff can access it from the field, and they don't have to go back to their office to use it on a laptop or PC. This convenience is really helpful because the work is done out in the field, whether in a basement, on a roof working on an HVAC unit, or inside dorms repairing issues. They can easily access work orders on their mobile device and close them out right there, instead of waiting to return to their office. Click Maint CMMS is also user-friendly, which made our transition from our previous system, Hippo, very smooth without any issues during the initial setup.

I think Click Maint CMMS, and maybe it's a feature that I'm not familiar with. But just being able to upload the inspection documentation. So, a lot of times, we'll track, you know, whether the sprinkler inspection or some other fire safety inspection. The reports we wanna upload into Click Maint CMMS, so that we can have access to those documents. I haven't seen where that feature is yet.

Click Maint CMMS solves the problem of maintaining accurate work orders and provides easy mobile access to documentation, letting my team complete and track tasks on-site without returning to the office.

It's very adaptable and affordable for our business needs.

I wish that the interface would refresh on it's own. Sometimes I forget to refresh the screen and I miss work requests until the next business day.

It's very helpful in automatically creating work order for PM jobs that can sometimes slip through the cracks.

One of the biggest advantages of Click Maint is its ease of use. The system is intuitive, user-friendly, and has allowed our team to quickly adapt to the platform with minimal training.

No are no dislikes in using Click Maint.

We experienced a temporary issue with system lagging shortly after implementation. The Click Maint support team responded immediately and worked closely with us to investigate the problem. It was ultimately determined that the issue was not related to the Click Maint software itself, but rather an outdated version of Google Chrome and related platform applications. Once the necessary updates were completed, the system performed as expected. We were very impressed with the responsiveness and professionalism of the Click Maint support team throughout the process.

We’ve been using Click Maint to manage maintenance requests, preventive maintenance, and work order tracking across our property, and it has made a significant difference in how we organize daily operations.

The platform provides a central location for submitting, assigning, and tracking work orders, which has improved communication, accountability, and response times. The preventive maintenance features help ensure recurring tasks don’t get overlooked, while reporting tools provide useful visibility into workload and performance.

What I appreciate most is the simplicity of the system. Team members were able to learn it quickly, and it has helped us move away from paper-based tracking and scattered communication. The software is flexible, easy to use, and continues to be a valuable part of our maintenance operation.

I would recommend Click Maint to any organization looking to improve maintenance management, work order tracking, and preventive maintenance planning.

One feature I would like to see improved is the ability for non-employees, such as customers, guests, tenants, or residents, to easily submit maintenance requests through a dedicated portal or simple web form. While work order management within the platform is strong, collecting requests from external users can require additional steps or third-party tools.

I would also like to see continued improvements in reporting customization, automation, and mobile functionality as organizations scale their operations.

These are relatively minor concerns, and they have not prevented us from successfully using the platform on a daily basis.

Before implementing Click Maint, maintenance requests often came through phone calls, emails, radio traffic, and conversations, making it difficult to track everything consistently. Click Maint provided a centralized system for managing work orders, preventive maintenance, and task assignments.

The biggest improvements have been increased accountability, better visibility into outstanding work, improved communication between departments, and the ability to track maintenance history over time. We now have a much clearer understanding of workload, backlog, and recurring issues, which helps us allocate resources more effectively and stay ahead of maintenance needs.

The platform has helped us become more organized, more proactive, and more efficient in our day-to-day operations.

Ease of use and integration across multiple locations.

At the moment, it is fulfilling our basic operational needs. Looking forward to future updates.

Using user and data driven data to formulate and track KPI's for teams at multiple locations.

It gives us structure. It’s easy to create maintenance requests right from the floor. Asset history comes naturally as a result of using work orders and PMs. With the dashboard providing feedback to managers, nothing falls through the cracks.

I’d like to see the ability to drill down from reports and KPI views for more detailed information.

Clear visibility into issues so nothing gets forgotten. It eliminates multi-channel communication about problems, so there are no more requests coming in via email, text messages, or IM systems.