Clearstory Reviews & Product Details

Clearstory is the only purpose-built technology for managing Change Orders between construction stakeholders in real time, delivering unmatched transparency and speed. With all projects, trades, and Change Orders in one place, our cloud-based Change Order Request Log provides the visibility needed to reduce risk and foster trust. Designed for contractors of all types, Clearstory is easy to adopt, streamlines communication, and modernizes the T&M Tag and Change Order approach to simplify processes and save time and money.

Seller

Clearstory

Discussions

Clearstory Community

Solution Type

All-in-One

Overview by

Jill Adamus

Pricing

Pricing provided by Clearstory.

Basic

Free

Standard

0 Users

View More Pricing Information

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User Insights

Average based on 91 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Clearstory Integrations

(1)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

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Ryan B.

Mid-Market (51-1000 emp.)

4/19/2023

"Works Great!"

5/5

What do you like best about Clearstory?

This program has helped streamline our process. Our team has managed to integrate it painlessly. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

Everything works great. The one thing I would like to see added is auto login on the app. Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory

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Hi Ryan, thank you for your review! We are glad to hear that Extracker has been easy to use and is helping to streamline your process. As for the auto login on the app, I will pass that suggestion along - thank you!

Jacob W.

Senior Project Manager

Mid-Market (51-1000 emp.)

12/1/2022

"Easy to use and the biggest time saver I've found with construction tech in the last decade."

5/5

What do you like best about Clearstory?

Centralized format to view all change orders received on a single project while providing the ability to see all projects with an accessible filter. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

The requirement to issue email notifications to subcontractors when a change order is approved in the system. There should be a way to disable this function during the job setup. The contractor will get a formal subcontract change order from the respective GC as their notification of approval. Why hit them with multiple emails? Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory

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Hi Jacob, thank you for your review! It's great to hear that Extracker has been the biggest time saver you've found in construction tech in the last decade.

Regarding email notifications, I see what you mean and appreciate your thoughts! I will pass this valuable feedback along, so it can be taken into consideration for future updates to the system. Thank you again for taking the time to provide your feedback on Extracker!

Verified User in Construction

Small-Business (50 or fewer emp.)

8/22/2023

"Great tool for tracking change orders and T&M tickets."

5/5

What do you like best about Clearstory?

Utilizes a simple and intuitive interface. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

I honestly can't think of any negative aspects of Clearstory. It takes a bit to get old dogs to learn new tricks, but it shouldn't, as it's very easy to use. Review collected by and hosted on G2.com.

Alberto R.

Small-Business (50 or fewer emp.)

3/1/2023

"Useful and worth it"

5/5

What do you like best about Clearstory?

The best part is extracker keeps everything organized and eliminates paperwork. All in one place. No longer need to track down pictures with T&M tickets. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

Only downside is it's rather new to some of our customers. At first they hesitate on using/signing tags with this software. Review collected by and hosted on G2.com.

Linda R.

Manager of Engineering

Mid-Market (51-1000 emp.)

2/17/2023

"very helpful in managing t and m"

4.5/5

What do you like best about Clearstory?

one place repository for all slips and workflow Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

have to tie tm to cors and not closing out so only we can issue tickets Review collected by and hosted on G2.com.

Tom M.

Special Projects Manager/Estimator

Enterprise (> 1000 emp.)

1/22/2023

"Professional change order look and time saver as you learn the process"

5/5

What do you like best about Clearstory?

The ease of the program once you have used it a few times. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

Nothing at this time. The more you use the software, the better you get at it. Learning the ins and outs. Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory

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Hi Tom, thank you for your review! It's great to hear that you find the software easy to use and that you appreciate its ability to save time and give a professional look to change orders. It's also great to know that you haven't found anything to dislike about Extracker. Thank you again!

Chris L.

Small-Business (50 or fewer emp.)

2/15/2023

"Extracker is incredibly easy to use!"

5/5

What do you like best about Clearstory?

The ease of writing tags and being able to send signature requests saves time and money in the field tracking down a paper tag signature. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

I have yet to find a downside to Extracker Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory

edit

Hey Chris, thank you for your review! We're thrilled that you find Clearstory incredibly easy to use and appreciate its time and cost-saving features, such as quick tag writing and signature requests. Your positive experience with Clearstory is valuable to us, and we're glad to hear you haven't encountered any downsides. Thank you again for your review.

Tyler G.

Field Engineer

Small-Business (50 or fewer emp.)

1/4/2023

"Extracker Roll-Out"

5/5

What do you like best about Clearstory?

Storing and organizing documents from multiple parties with the ability to modify and communicate changes. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

Some of the features may be difficult to understand without a tutorial. Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory

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Hi Tyler, thank you for your review! It is awesome to hear that Extracker is improving your ability to stay organized with multiple parties. You mentioned that some features are difficult to understand without a tutorial, but I have good news on that front! We will soon release a new feature that will improve navigating the app as well as understanding available features. Thanks again for your feedback!

Verified User in Construction

Mid-Market (51-1000 emp.)

4/13/2023

"Very easy to use."

5/5

What do you like best about Clearstory?

The speed at which you receive a response from the GC when it pertains to getting signatures. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

The only part that I dislike is the fact that after you submit a request for signatures you cannot change, edit or alter your ticket if you forgot to add something or made a mistake on the times, manpower etc. Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory

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Thank you for your review! We are glad to hear that Extracker is helping you submit tickets faster resulting in faster responses from your GC. As for your dislike, you can cancel a signature request, make any changes, and re-submit; Feel free to reach out via chat if you want to discuss this further. Thank you again for your feedback!

Victor Z.

Foreman

Small-Business (50 or fewer emp.)

12/22/2022

"Fast and easy"

5/5

What do you like best about Clearstory?

The tickets go to everyone they need to in less than 1 minute Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

That it needs internet to work and it doesn't save the emails Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory

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Hi Victor, thank you for your review! We're thrilled that you find Clearstory fast and user-friendly, with efficient ticket distribution. We do offer an offline mode on the mobile app that you may find useful! Thank you again for you review.