Clearstory Reviews & Product Details

I love that clearstory keeps logs of all pricing & T&M slips. Makes it very easy to use. I like that you can filter through the T&M logs and see what slips are still waiting to be signed. I usually filter the log to show awaiting signature then export the log to the general contractor once a week. This has helped slips get signed faster which in turn we price faster and get paid faster which is always great. Review collected by and hosted on G2.com.

The one issue I have with clearstory is that the T&M numbering system does not number by job. Only by company. For example, on job #1 I might have slips 121,122,123,140... If the slips were numbered or could be numbered by job then I would know, hey, I need to find slips 124-139. Review collected by and hosted on G2.com.

Keeps track of all change orders, so costs are never in question Review collected by and hosted on G2.com.

Nothing stands out as negative to me. Everything functions the way I'd like Review collected by and hosted on G2.com.

Clearstory is helpful because all change notifications, T&M slips, and CORs are in one place. It is helpful to see the revision history of CORs/all the communication leading up to an approved COR. Using Clearstory saves time because you don't need to scroll through or search your inbox. Review collected by and hosted on G2.com.

At the outset it is difficult to convince subcontractors that they should be using Clearstory, especially for T&M slips which most foreman prefer to do by hand/on paper. Review collected by and hosted on G2.com.

Ease of navigation and tracking the changes at one place Review collected by and hosted on G2.com.

There as few issues in downloading files sometimes but support team is prompt in replying and resolving the issues Review collected by and hosted on G2.com.

The program makes it easier to track T&M work in the field in real time. The reporting is super user friendly and can be used for just T&M or all change orders that go to a project. The program is easy to use and even easier to learn and the team is the BEST! They are always looking to improve our experience, available to hop on a call at any given moment or help us through online chat. The customers have been very responsive and it has cut down a lot of time for all parties, documenting tickets, getting them signed and getting them turned into change orders. Review collected by and hosted on G2.com.

Can't really think of anything that I don't like at this point. :) Review collected by and hosted on G2.com.

I love the interface, how easy it is to use. Simple and effective. Review collected by and hosted on G2.com.

Sometimes it glitches when selecting a job. The tickets or C/O logs won't appear. Review collected by and hosted on G2.com.

The T&M process to change order saves time it's all-digital, better documentation, more detailed CO and T&M's , pictures, no paper stacks or mess of chasing contractors down for a signature. Only need simple details which you should have for any job Time and Material log. any signatures unsigned or drafted can always resend the signature requests or look back to what you had drafted if it's on hold. Much less hassle in the field Review collected by and hosted on G2.com.

I haven't found anything to dislike about Clearstory, only thing would be my laptop is more efficient to use it on, phone can be time consuming process except when adding photos the phone is much easier to use. Review collected by and hosted on G2.com.

ClearStory has been most helpful in eliminating the time-suck that managing paper time tickets had become. No more blurry, upside-down, texted photos of tickets from technicians or piles of papers dropped off on my desk month after the work had been performed. This gives our technicians a quick and simple method to create a ticket and have it signed in real time. As a project manager, it also gives me a clear snapshot of everything I have open or complete in one easily accessed location. The customer support has also been terrific. Any time I have had an issue or question, the ClearStory team has responded quickly and with a solution. Review collected by and hosted on G2.com.

We have a large team of technicians that must be entered manually for each project. A path to upload that list of email addresses/names in one shot rather than piecemeal would be helpful. Review collected by and hosted on G2.com.

It bridges the gap between Procore and Excel. There is no need to carry two logs anymore. Review collected by and hosted on G2.com.

It's missing some functions that would make life easier. It's only a one-way push. Review collected by and hosted on G2.com.

Easy to use

intuitive interface

works on multiple devices Review collected by and hosted on G2.com.

Needs Open API support for SAGE Intact

Needs more authorization options for initiating work Review collected by and hosted on G2.com.